Augsburg
Active Member
- Joined
- Mar 15, 2023
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- 3
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- 40
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- 46
- Location
- Seattle, WA USA
- Vehicles
- '23 Ford Bronco Sport Badlands (R2 reservation)
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- Retired
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- #1
I think the March 7th Rivian launch/reveal for the R2/R3/R3X was the first I've seen by the company. On the other hand, I've seen several Tesla Launches. It strikes me there is a stark contrast between Rj and Elon in regards to how they present themselves and the companies they lead.
I felt the central theme of the R2 launch event was "we have put in all efforts to give our customers what they want". Rivian emphasized over and over what they heard in feedback from customers and even admitted once or twice where they might have missed the mark (e.g. R1 phone charger). I feel Rivian is customr-focused. I think RJ makes sure his team never forgets their success comes from satisfying a customer base. It's not about them, it's about us. They know cost is an issue for buyers and RJ frequently mentioned their laser focus on cost.
Tesla launches are different. Watch the recently released YouTube video on the Model 3 refresh. The focus in on the beautiful design. The high tech they offer. How wonderful their product is. I feel like they think they already know what their customer SHOULD want to buy. It reminds me of a Paris fashion show. The beauty of the high couture fashion is paramount. The designer's preeminence in the industry is what they hang their hat on. No one talks about whether the dress the model is wearing can be cleaned or is easy to get into. The price is never mentioned.
I felt the central theme of the R2 launch event was "we have put in all efforts to give our customers what they want". Rivian emphasized over and over what they heard in feedback from customers and even admitted once or twice where they might have missed the mark (e.g. R1 phone charger). I feel Rivian is customr-focused. I think RJ makes sure his team never forgets their success comes from satisfying a customer base. It's not about them, it's about us. They know cost is an issue for buyers and RJ frequently mentioned their laser focus on cost.
Tesla launches are different. Watch the recently released YouTube video on the Model 3 refresh. The focus in on the beautiful design. The high tech they offer. How wonderful their product is. I feel like they think they already know what their customer SHOULD want to buy. It reminds me of a Paris fashion show. The beauty of the high couture fashion is paramount. The designer's preeminence in the industry is what they hang their hat on. No one talks about whether the dress the model is wearing can be cleaned or is easy to get into. The price is never mentioned.
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