If you need a still in the packaging, Rivian set of Crossbars($500) and Rivian All-Weather-Floor mats($200), let me know. Need to unload these.
I got an update this morning. After scheduling a guide call and getting ghosted again, I did get a text back from someone on the team. They said my VIN was still the same and the truck is still getting delivered on the 29th. To which I asked how that was going to happen if my appt was cancelled. They reinstated it shortly after and said there was a system glitch. I'm very skeptical at this point and will be until I pick up my car so trying not to give my hopes up. But this is much better than waiting for a new VIN!I don't even know where to start. I was getting ready to finalize my loan and out of nowhere got an email with this. Nothing from an actual person, just this generic email.
I'm feeling so defeated and though it says the VIN has changed it doesn't appear I have a VIN right now. It would have been a little better to hear this from a person but most of the time they take days to over a week to respond. I supposedly have a guide but I haven't heard one thing from her since they assigned her to me.
At this point I don't even know if I'll be able to get the interior I want since they're supposed to stop making the black mountain with no wood, according to an email last fall.
Maybe those who have experienced a similar situation can give me some hope? If your order got cancelled and you got a new VIN, how long did it take to receive your Rivian? And how was the communication from Rivian?
They are upgrading dual motors to dual motor performance. Go check your config on your account now. They are making things right for those that ordered right before they started offering the performance upgrade as a free upgrade.
I placed an order for a DM last Tuesday and my scheduled pickup day is June 7th. How do I get this upgrade?
