Keep in mind that more people will come on the forum to raise their concerns vs those enjoying their cars. I'm here to learn because this is my first EV. With all the doom and gloom in the world, I cant blame anyone for being negative though.
I definitely do not blame anyone expressing their concerns, issues, and general feelings on the forum. After all, that is one of the chief purposes of this site, to vent, commiserate, and draw upon the knowledge and experience of others. As you alluded, the ratio of dissatisfaction to satisfaction naturally skews high on any forum, and it is easy to forget that and get overwhelmed by the negative sentiment.
As for my experience, yes, my delivery representative spent over an hour with us. They scheduled the appointment for 4r minutes, but we showed up early and he started right away. He was very patient setting both of us up with our PAAK, stepping through the software, and getting our memory settings dialed in. He also did a complete walk-around familiarization with the vehicle. We had to check on some of the accessories, some were with the vehicle and some will be mailed.
This. There's an ex-SC employee on Reddit who makes a similar comment; if you get through the first two weeks issue free, the odds are good.
