R1T Wont wake up w/ 82% Charge

[spfent]

My truck went dark after I charged it to 82%. I moved it across the driveway. Went to lunch. 3 hours later the truck is unresponsive. Key fob doesn't work. Dash is dark. Gearguard is down. I can't wake it with my phone or key card. Call rodeside assistants.Thry couldn't wake it either. waiting for a call back. it's been 3 hours. Unbelievable they don't have anyway to get in the truck if the system crashes. They fob is useless. very frustrating.

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[lslick23]

You have a jumpstart for the 12v battery. That’s probably the problem

 

[Madsen203]

You have a jumpstart for the 12v battery. That’s probably the problem

Why is 12v dying??

 

[spfent]

Why is 12v dying??

I have no idea. Roadside assistant didn't mention it. He check with his supervisor. They gave me no answers to my issue. the service tickets say they will call back by Monday. Insane response. No real effort to trouble shoot. its dead and dark with no way to get inside

 

[Dark-Fx]

You have a jumpstart for the 12v battery. That’s probably the problem

If it doesn't fix the problem, it at least wakes the electronics that give you access to the cabin.

 

[spfent]

If it doesn't fix the problem, it at least wakes the electronics that give you access to the cabin.

Thanks, I will give it a try

 

[bd5400]

Thanks, I will give it a try

Note that the leads to jump the 12v battery are down by the trailer hitch. There is a little cover that pops off and the wires are inside.

 

[spfent]

My truck went dark after I charged it to 82%. I moved it across the driveway. Went to lunch. 3 hours later the truck is unresponsive. Key fob doesn't work. Dash is dark. Gearguard is down. I can't wake it with my phone or key card. Call rodeside assistants.Thry couldn't wake it either. waiting for a call back. it's been 3 hours. Unbelievable they don't have anyway to get in the truck if the system crashes. They fob is useless. very frustrating.

Rivian sent out a tech from Chicago to Boyne Michigan. He replaced both of the 12 volt batteries. He downloaded a data report to take back to the engineers, He didn't no what caused the issue.

 

[NY_Rob]

Glad it was only the 12V batts.... they have been problematic earlier on. Bad batts usually can't hold voltage as soon as the weather gets colder.

What is your rough VIN range?

 

[spfent]

VIN ends 12544. It was a long drive fir the service tech. It took him 45 minutes. Supposedly going to schedule it in for a check up.

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