rutiger
Well-Known Member
Keep in mind you're speaking with folks in Call Centers who know next to nothing technical and are just following troubleshooting scripts.Edit: One thing I thought was odd was that when I spoke to XM customer service they told me it should be connecting via "built in satellite reciever for the Rivian". When I spoke to Rivian customer service they implied that it uses wifi. However, folks on Reddit have said that it uses the LTE connection, so not sure which is correct.
Following that, if you have to use wifi to connect to Sirius XM beyond your driveway, what network are you connecting to? Are you connecting to your Rivian Wifi? Whenever I do that it knocks Alexa offline for some reason. Any ideas with that... is this a service call?
Rivians don't have sat radio hardware. So, streaming is via cellular when mobile. If you happen to be stationary and the Rivian is connected to your home SSID or another SSID streaming can work via that connection.
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