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COdogman

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Most People come online to complain and rarely do most people come online to say everything is okay, this is 90% of the Internet fwiw the other 10% is porn.
I think you have your percentages reversed. It’s 90% porn / 10% complainers.
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kanundrum

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I think you have your percentages reversed. It’s 90% porn / 10% complainers.
Don't get me started on the people complaining about porn!
 

Dave Cundiff

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iansriv

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This is my first EV. I've had my R1S for about 2 years. I'm still learning. The guys on here (see prior posts) that post regularly, have been a great source of information. I'm still learning. I did have a 12v issue and posted on here and they all helped me with great suggestions. I'm not sure what exactly I posted or the tone of my post but everyone that responded helped.
 

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mkhuffman

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The vast majority of users on this forum are thoughtful, helpful, and genuine enthusiasts who are well-versed in most things Rivian. The good, the bad, and the boring.

Threads asking reasonable questions, or for assistance with issues, are rarely, if ever thread-crapped by Rivian "apologists". They almost always generate helpful responses and respectful conversation. If you post an issue or questions in a reasonable, fact-based way leaving out emotion and anger, you'll get a reasonable fact-based response with some helpful insight and tips. There's a million examples of those posts in this forum.

The problem lies in the threads where people, often brand-new members, come here making broad generalizations that are simply untrue. Or post a long rant with a bunch of falsities included, and then are unable to logically absorb any opinion that contradicts their experience before screaming and yelling about trolls and members working for Rivian, or in your case, claiming they're influenced somehow financially by responding. It's just not true. Nothing said or done in this forum will ever have a measurable impact on how the stock performs. People have different opinions and experiences, that's just how it goes.

And then some complaints and posts here include outright lies about things like "most Rivians have been bricked" or everyone hates the software and it's awful. People who come here to complain often extrapolate their own experience into assuming that everyone has their same issues, which is almost never the case. And when that gets pointed out - the posters get defensive really fast, and the thread devolves into juvenile name-calling.

I've been on these forums a long time. I love my Rivians, but they are not without fault. I'm the first to point those shortfalls out when it comes up. The members here are fantastic, and you can learn a ton, get help, and meet great people if you choose to act like a mature adult. If you come here to throw a tantrum, tell everyone why their cars are horrible and everyone should feel the same way, you'll never receive a warm welcome. Real life works the same way.

I genuinely hope you get your issues resolved and your questions answered.
Lots of good responses to the OP, and this is my favorite.

It is one thing to write a review, where the point of the post is to provide a balanced perspective on all the good and bad about their R1. But when the post is 100% negative, it is going to get negative responses. That is just how life works.

There are two kinds of posts about problems that I see here that (almost) always get positive responses:
1. A honest review, and
2. A post from an owner who is seeking help with how to handle it.

And it starts with the title of the OP. The title will trigger people all by itself. As it should. Mature people will think about what they choose for the title, and will think about how their post sounds before hitting the "submit" button.

If you want to bitch and complain, and you are not looking for help, try Reddit. I have never used that cesspool but I hear it is where you can go if all you want to do is complain.

This forum has real moderators who try to keep things between reasonable guardrails. And it has members who provide feedback that also serves to moderate the forum. I don't want to see a bunch of whiner posts, and I am glad those people get called out. That is the culture of this forum. If you don't like it, there is Reddit.
 

SwampNut

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This forum is different than most. There is a cadre here of people who have taken it on as their personal mission to defend against any and all negative sentiment about Rivian and their products.
This is true on any forum dedicated to one product. But the Cybertruck people are even worse. I got banned for posting my honest comparison/review of driving both the CT and Rivian, and then answering the discussion about both. Obviously I bought a Rivian so I have a preference. They decided to call that "trolling" and banned me.
 

Zoidz

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But, hear me out on this, Rivian pays close attention to this forum.
We know this.
Do you know that for a fact? If so, can you share how you know this? I ask because there's no indication that Rivian is monitoring and there was a public statement contrary to this by Rivian a few years ago. We know that in the early days, Rivian leaders did visit this forum. But they announced several years ago that there were too many social media channels to manage and that Reddit r/Rivian was the "official" social media channel that they would monitor, post some news or updates, and respond to on occasion, which Wassym has done since that time. As far as I know, there has never been an official Rivian reply to any thread on this board in years. This has been discussed every so often here - don't assume that posting praise, problems, complaints or suggestions on RivianForums.com will get any notice by anyone of authority at Rivian.

For that matter, the only thing wrong with your post is that you don't understand the distinction between discussing issues and whining. The whole beginning, where you state your issues clearly and concisely, isn't an issue for me, and I suspect it isn't an issue for the others who call out the entitled whiners on here.
Quoting @Donald Stanfield because I agree 100% with this perspective. I try to help or provide perspective on issues, and post references to support my comments where appropriate. But when the OP whines, bashes and argues ad nauseum, while contributing nothing else constructive to the group, it wears thin. Just like most workplace environments, am I right?

Most People come online to complain and rarely do most people come online to say everything is okay, this is 90% of the Internet fwiw the other 10% is porn.
And since many more people come to forums to complain than say it's all OK, it's reasonable for others to comment "I have not had that problem". It provides a broader perspective for everyone as to how common the issue is. It's not blind loyalty defense of Rivian.
 

BCondrey

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Not sure what this has to do with "some ones kids". People either come here to get advice and share stories, or to vent when they are frustrated. If they ask for advice, they get it. When they vent, they get a different response.
 

mkhuffman

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This is true on any forum dedicated to one product. But the Cybertruck people are even worse. I got banned for posting my honest comparison/review of driving both the CT and Rivian, and then answering the discussion about both. Obviously I bought a Rivian so I have a preference. They decided to call that "trolling" and banned me.
I am sure you handled the feedback in the CT forum in a kind and thoughtful way.

:CWL:

I got banned in the Mach-e forum once. That was very annoying.
 

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iansriv

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I am sure you handled the feedback in the CT forum in a kind and thoughtful way.

:CWL:

I got banned in the Mach-e forum once. That was very annoying.
I've been telling my family and friends for years that I'm banned on FB, just so they stop sending me what they had for breakfast or other useless things.
 

Donald Stanfield

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Quoting @Donald Stanfield because I agree 100% with this perspective. I try to help or provide perspective on issues, and post references to support my comments where appropriate. But when the OP whines, bashes and argues ad nauseum, while contributing nothing else constructive to the group, it wears thin. Just like most workplace environments, am I right?
The contributing nothing constructive hits the nail on the head. I don't get paid to be here, nor does anyone else, except the site admin. Each one of us helps to make this community worthwhile on a voluntary basis. It makes perfect sense to expect fellow members to respect the space we all volunteered to create.

Coming here to spread negativity undermines this community space. I wouldn't tolerate people spreading constant negativity in any other aspect of my life, so I won't sit by and watch it happen here without pushing back.
 

UnsungZero_OldTimeAdMan

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The contributing nothing constructive hits the nail on the head. I don't get paid to be here, nor does anyone else, except the site admin. Each one of us helps to make this community worthwhile on a voluntary basis. It makes perfect sense to expect fellow members to respect the space we all volunteered to create.

Coming here to spread negativity undermines this community space. I wouldn't tolerate people spreading constant negativity in any other aspect of my life, so I won't sit by and watch it happen here without pushing back.
Yup. Most of the whining goes like this...

John/Jane Doe: Has anyone had this issue? This car is so bad.
Forum: Did you contact Rivian, just like you'd contact dealer/service of any other brand?
John/Jane Doe: No, but I shouldn't have to with a car this expensive *whine
Forum: Did you try a reset?
John/Jane Doe: No, but I shouldn't have to with a car this expensive *whine
Forum: It could be this... this... or that. Work with Rivian.
John/Jane Doe: This car is a LEMON! *whine

Got a health problem? You go to the doctor to find out what's up right? And before, during and after, you may want to compare notes with others to gain or share further insight and/or seek peer support, right?

But some people expect total strangers, who aren't certified Rivian techs, to magically set their world right again with just a few words. And they don't want to help themselves. They just want to complain to complain and reject any avenue towards resolution. This is selfish and is of benefit to no one else. Hence, the equally negative reception.

Maybe the better response to these unreasonable whinefests should be: "aww, do you need a hug?" Because they are allergic to help/resolution.
 
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justinkitswa

justinkitswa

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Do you know that for a fact? If so, can you share how you know this? I ask because there's no indication that Rivian is monitoring and there was a public statement contrary to this by Rivian a few years ago. We know that in the early days, Rivian leaders did visit this forum. But they announced several years ago that there were too many social media channels to manage and that Reddit r/Rivian was the "official" social media channel that they would monitor, post some news or updates, and respond to on occasion, which Wassym has done since that time. As far as I know, there has never been an official Rivian reply to any thread on this board in years. This has been discussed every so often here - don't assume that posting praise, problems, complaints or suggestions on RivianForums.com will get any notice by anyone of authority at Rivian.


Quoting @Donald Stanfield because I agree 100% with this perspective. I try to help or provide perspective on issues, and post references to support my comments where appropriate. But when the OP whines, bashes and argues ad nauseum, while contributing nothing else constructive to the group, it wears thin. Just like most workplace environments, am I right?


And since many more people come to forums to complain than say it's all OK, it's reasonable for others to comment "I have not had that problem". It provides a broader perspective for everyone as to how common the issue is. It's not blind loyalty defense of Rivian.
In terms of Rivian watching this forum , I based my statement on this -> https://www.rivianforums.com/forum/threads/🐀.51960/

Given, I do not have direct information that they watch this forum. But from a corporate intelligence gathering perspective, I can't imagine any publicly traded company not paying close attention to their reputation. On the Jeep JL/JT forums of which I participate, Stellantis is actively involved and responds to threads often.
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