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CommodoreAmiga

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I am in need of some touch-up paint. Ugh. I contacted Rivian and they're not selling any and said they cannot recommend a vendor, either.

I see paintscratch.com and touchupdirect.com both claim to offer Rivian LA Silver. Does anyone have experience with touch-up paint for their R1T? Who did you order from? What color do you have? Are you happy with the product?

I see Dr ColorChip also claims to have Rivian colors, but they don't have LA Silver. They also have a color that Rivian doesn't sell (Squid Ink) so I think they're not trustworthy, right now.
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CommodoreAmiga

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JeremyMKE

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Watching with care as I unfortunately have the same issue. Forest Green
 

jjswan33

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+1 for Rivian Blue. Service had done some touch up for me last service visit but nicked it again with my RTT ladder.
 

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Rousie13

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I just wanted to let you know that www.automotivetouchup.com now has Rivian touchup paint. This is where I buy all of my touchup paint and I haven't had any complaints about the touchup paint matching the vehicle.

I parked my R1T in the garage on delivery date and wasn't even thinking and opened the frunk in the garage (I have shelves in the front of the garage). I then went to shut it and it stopped....I looked up and instantly said some choice words. LUCKILY it put one small chip in the bottom lip of the trunk, but I didn't have the GW touchup paint and was getting PPF installed the next day. I used the white I had from my last Chevy truck, which was close but not exact. I figured it's a small spot and you had to be looking for it while also looking from the ground towards the sky.....BUT having it touched up/smooth would be better than nothing and I didn't want to wait on the PPF. It was one of those items where I was mad, but thankful because it could have been SO much worse if it would have hit on the way up and not on the way down.

Long story short, I just ordered touchup paint from automotive touchup.
 
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CommodoreAmiga

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I just wanted to let you know that www.automotivetouchup.com now has Rivian touchup paint. This is where I buy all of my touchup paint and I haven't had any complaints about the touchup paint matching the vehicle.
Ah, I wish I had known about this a few days ago. They are more affordable than what I already ordered from paintscratch.com. I was disappointed to learn (after I already paid) that they're really backed up with orders, too, and my paint isn't expected to arrive for several weeks :-(
 

sevengroove

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Ah, I wish I had known about this a few days ago. They are more affordable than what I already ordered from paintscratch.com. I was disappointed to learn (after I already paid) that they're really backed up with orders, too, and my paint isn't expected to arrive for several weeks :-(
Sounds like an easy order cancel if they are backed up for weeks.
 

Rousie13

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Ah, I wish I had known about this a few days ago. They are more affordable than what I already ordered from paintscratch.com. I was disappointed to learn (after I already paid) that they're really backed up with orders, too, and my paint isn't expected to arrive for several weeks :-(
I had checked Tuesday or maybe Wednesday of this week and Rivian wasn't even listed on their website, so they definitely JUST released the touchup paint for Rivian.
 
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CommodoreAmiga

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Sounds like an easy order cancel if they are backed up for weeks.
Maybe if I contacted them they'd make an exception... But their policy is pretty clear NO REFUNDS, lol. I guess I should just wait.

Rivian R1T R1S Touch-up paint 1659106631582
 

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sevengroove

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What an incredibly restrictive policy. If they haven't started working on your order (which is 100% the case since it has been delayed weeks) there should be no reason for them to deny you a refund. Sounds like they are either a) unreasonable people or b) too lazy to implement an order system that allows for easy progress tracking, cancelations etc.
 

Dirty_B

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Maybe if I contacted them they'd make an exception... But their policy is pretty clear NO REFUNDS, lol. I guess I should just wait.

1659106631582.png
Great review of why NOT to order from them...ever. That's ridiculous if the issue is THEM.
 

jerseyff

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paintscratch.com, perfect match, I ordered the 1 ounce bottle.
I got a Launch Green pen from here as well as I just had a quick job to take care of where I whacked my door on my retaining wall. Ordered over a month ago and finally just got it put on, matches flawlessly. Recommend.

Note: I just checked www.automotivetouchup.com and they do not offer Launch Green as a color option.
 

crashmtb

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Maybe if I contacted them they'd make an exception... But their policy is pretty clear NO REFUNDS, lol. I guess I should just wait.

1659106631582.png
Wow. I wouldnā€™t order from this outfit based on their policies alone.

ā€œwe canā€™t fulfill your order in a reasonable amount of time, but NO REFUND FOR YOU. Itā€™s your fault for ordering from us.ā€œ

id just go to a bodyshop you trust. My go to gives a little bottle of touch up paint with every repair.
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