If you don't get a response on this forum, try calling customer support and ask them to have someone at your service center call you back. This has worked pretty well for me. I usually get a call back by the next day.they added after i had dropped it. i am 2 hour drive away. will surely ask when i pick it up. was just curious what this might be. thanks
Thank you so much! Headlights problem does not sound scaryAs of June 2024, Rivian has issued a recall for certain "ENIV-150" vehicles (which refers to their electric delivery vans, also known as EDVs), along with their R1S SUVs and R1T pickup trucks, due to potentially improperly aimed headlights and issues with side curtain airbag deployment, where the fasteners securing them may not have been properly tightened; you can check if your vehicle is affected by contacting Rivian or checking the NHTSA recall website using your VIN number.
Key points about the Rivian recall:
- Affected vehicles: 2023-2024 R1S, R1T, and EDVs.
- Issues: Headlights may be aimed too low due to misalignment during manufacturing, and side curtain airbags might not deploy properly due to potentially loose fasteners.
- Fix: Rivian will inspect and adjust headlamp alignment as needed, and check and secure the airbag fasteners