Cancelled Order Restored

[kizamybute']

My account just updated, putting by my originally configured Truck, which had been missing since I cancelled my order following the price increase. It's now back at a slightly reduced price from before. Had to go in and manually add the tonneau cover and spare tire back to the order. $1,500, but still kept the price slightly below the prior price. $300 less than before.

Prior off-road package was $2,000. Now just the undershield is $1,700. Tow hooks are included. So that's where the $300 price difference is.

Thank you Rivian



EDIT: 04/02/2022 - E-mail from Rivian came through this morning......

Hi ---------, It’s official: Your pre-March 1, 2022 preorder pricing is now reflected correctly on your Rivian Account Page and in the configurator. As a reminder: You can reconfigure your preordered vehicle and maintain pre-March 1 pricing. You can swap between R1T and R1S and maintain pre-March 1 pricing. Rivian accessories are also available at pre-March 1 pricing. While you’re in the configurator, you might notice some changes to options. We heard from many of you that you wanted more flexibility, so that’s what these options are designed to do. R1T Adventure and Explore packages now have three tonneau cover options: manual, powered or none. The default for these packages is no tonneau cover. If you select the tonneau cover associated with your prior build, it will match your old pricing. The powered tonneau cover comes standard on Launch Edition. The Off-Road Upgrade has been split up so you can select the Reinforced Underbody Shield and Tow Hooks as separate options. Tow Hooks come standard on Launch Edition and Adventure Package. NOTE: if you’d like to configure a post-March 1 option like Dual-Motor AWD or Standard battery pack, reach out to the Customer Engagement Center or your Guide, and we’ll walk you through it. Deliveries on these options are planned to begin in 2024. As a reminder, terms and details can be found in the Preorder Agreement. Feel free to reach out to us with any questions. We appreciate hearing from you. Until next time... Tony Caravano Head of Rivian Customer Engagement ​

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[Scoiatael]

Yep. Same here.

 

[Lil'Dave]

Same here. Updated to an Adventure package lol.

 

[rraj2k81]

Same here and all original pricing restored and free tow hooks now. Love it!

 

[r1t_kev]

Same ?

 

[zipzag]

Same. But where is the $1000 I paid?

 

[SlaterGS]

Same. But where is the $1000 I paid?

I believe mine was refunded back to my card so I assume they’ll be taking that back but my configuration is also back!!

Edit: FWIW the deposit shows in the payment calculator ?‍

 

[kizamybute']

Same. But where is the $1000 I paid?

They refunded it to you when you cancelled and are not requiring you to make another deposit to keep the reservation. You will pay it when you purchase the vehicle.

 

[LoneStar]

I call mass April 1st gag going on here.

 

[Lil'Dave]

For reals! I will admit the month of the missing R1S icon on the left menu was painful.

 

[LoneStar]

Did you guys get an individualized email notifying you of the reset of the cancelled vehicle?

 

[r1t_kev]

Did you guys get an individualized email notifying you of the reset of the cancelled vehicle?

I discovered the reinstatement by incessantly logging into my account to check. I did just receive a "Welcome to the Rivian Family" email from "RJ" thanking me for my pre-order. It reads like something that has been recycled from the early days and it's certainly not individualized. No biggie.

​ ​ Thank you for preordering a Rivian! I want to personally welcome you to the Rivian family. Your enthusiasm for what we’re building is helping us collectively challenge what’s possible today and for decades to come. I started Rivian more than 12 years ago from a clean sheet. This meant there was no legacy, no silos, no anchors from the past. I had the rare chance to think about our product and company without compromise. But this clean sheet also meant I was starting with nothing. No money. No team. No technology. No processes. No plant. No suppliers. The road of building Rivian has been far from straight. It’s been filled with bumps, twists and drops. Still, the decisions, debates, light-bulb moments and passion from our team, our partners and our community have created the path we’re on today. As we continue to ramp up production, we’re seeing the culmination of years of development and learning come together. Since our public debut, I’ve had the privilege of meeting a number of current and future Rivian owners. Seeing people connect so deeply with our vehicles has been incredible and it triggers memory after memory of all the effort and thousands of decisions that have gone into bringing these products to life. I can’t wait for you to experience electric adventure for yourself. When I think about how the products we build today will impact the way our kids and their kids will live and explore the world tomorrow, it reinforces our company mission to inspire people to do more of the things they love, while minimizing impact on the planet. Thank you again for being on this journey with us.​

​ ​ RJ Scaringe​ Founder and CEO​

 

[mini2nut]

No movement in my Rivian account. Still no reinstatement on my canceled Explore order.

 

[GSGun]

does anyone know if we lost our original pre-order queue by cancelling\restoring?

 

[Planderson]

Same here, mine got reinstated tonight. No email, just logged on and saw it there. I’m an R1S explore package, and looking at the options, I was glad to see tow hooks are just a $300 add on. I think previously you had to get the off road package to get the tow hooks… Really happy to see my beautiful truck back!

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