Poll: Does your tonneau cover work?

[NY_Rob]

...Service told me that they’re testing a redesigned cover and a recall is likely, but they won’t do anything for me until it’s available…

Maybe they're waiting for the "steering wheel shake" recall, the "Creaking Sound When Initially Accelerating" recall and the "one side is lower than the other side" recall so they can get multiple recalls done in one visit

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[prestapost]

Maybe they're waiting for the "steering wheel shake" recall, the "Creaking Sound When Initially Accelerating" recall and the "one side is lower than the other side" recall so they can get multiple recalls done in one visit

Thankfully, mine has none of these. Overall, my truck has been fantastic. Fans are loud and gear tunnel ppf could have been installled better on one side.

 

[Gully]

Mine sounds okay, but it doesn’t close tightly, anymore. It closes and pushes against the tailgate then retracts 1/2“. Fine for security, but not close to water-resistent.

When my R1T was dropped off they said this was an issue with the most recent software update and would be fixed.
We will see.

 

[Sattman69]

Mind you, I don’t have my truck yet…
My original config was manual tc. I knew this was going to be a problem at some point in the life of the truck. But impatiently waiting for my truck I changed config to automatic tc : expecting at some point it will be a recall item but in the meantime production is their priority.

But this thread, and contribution from prestspost took me back to when as a kid I would toggle the light switch on/off like a game. And my dad would say, “it’s not a toy and the more you do that the more likely you’ll break the build”. Not enjoying the dark I learned why that was good advice!

So…update:
A couple weeks ago I changed my config as noted above. Today I logged into my account to show a buddy the pics. Low and behold, I have a guide assigned on my ? page. No email as of yet but I suspect it should be coming sooner than later. Just like First Mile drives, I’m unable to discern a pattern or timeline for the next contact or how soon I lock my config. Anyone (vets) willing to coach me through what to expect next?

 

[bd5400]

So…update:
A couple weeks ago I changed my config as noted above. Today I logged into my account to be show a buddy the pics. Low and behold, I have a guide assigned on my ? page. No email as of yet but I suspect it should be coming sooner than later. Just like First Mile drives, I’m unable to discern a pattern or timeline for the next contact or how soon I lock my config. Anyone vets willing to coach me through what to expect next?

I was asked to confirm my config and invited into the 8 step buying process, with an assigned VIN, within 24 hours of noticing I had a guide.

 

[Sattman69]

I was asked to confirm my config and invited into the 8 step buying process, with an assigned VIN, within 24 hours of noticing I had a guide.

Holy $hit! I guess this could be happening. Ironically, I observed 2 trucks matching my basic configuration at Denver SC on Saturday. They are both still there today. And I happen to live 800’ from the SC.
Thanks for increasing my heart rate. No sleep for me tonight…

 

[sickhews]

My tailgate .... that is another story - it will not open

Sorry for digging this back up, but I'm curious what you mean by this. Do you mean to say that when you push the button to open it, it doesn't automatically lower? Or that when you push the button you can't manually lower it?

If it's the first thing, that's because the tailgate is powered by gravity. It's not a powered lowering mechanism:

(page 148 of the owners manual).

If it's the second thing that's way more concerning and I would be getting Rivian to look into that!

 

[Varuca-TX]

Sorry for digging this back up, but I'm curious what you mean by this. Do you mean to say that when you push the button to open it, it doesn't automatically lower? Or that when you push the button you can't manually lower it?

If it's the first thing, that's because the tailgate is powered by gravity. It's not a powered lowering mechanism:

(page 148 of the owners manual).

If it's the second thing that's way more concerning and I would be getting Rivian to look into that!

apparently one of the latches (driver side) wasn't working - tailgate would not open even if pulled - new part ordered and mobile repair will come out and replace it when it is received by the service center

 

[Deleted member 6990]

Mine sounds okay, but it doesn’t close tightly, anymore. It closes and pushes against the tailgate then retracts 1/2“. Fine for security, but not close to water-resistent.

Mine does the same thing, shuts tightly and then retracts slightly leaving an opening for rain.

 

[propofoldream]

Mine does the same thing, shuts tightly and then retracts slightly leaving an opening for rain.

Have you tried doing the tonneau reset? (pressing the button 4 times: short - short - short - long). If so, try doing the reset with the tailgate down so that it calibrates to the end of the track and not the tailgate itself. Not sure if that will fix things, but it’s worth a try.

 

[Deleted member 6990]

Have you tried doing the tonneau reset? (pressing the button 4 times: short - short - short - long). If so, try doing the reset with the tailgate down so that it calibrates to the end of the track and not the tailgate itself. Not sure if that will fix things, but it’s worth a try.

Thanks, will try when truck is back from shop.

 

[Viper GTS]

So this happened today:

I pushed it back into the slot and now it will extend those two panels and stop. Thankfully it will actually retract them as well. Maybe if I’m feeling brave I will run a calibration.

This is maybe the 5th time I have attempted to cycle it, I’ve been mostly leaving it open but was showing the truck to a friend. Literally was saying “and this is the worst part of the truck” as I was pushing the button, that’s probably where I went wrong.

 

[kizamybute']

I don't wanna say because I don't want to jinx it. Knowing how fragile it is, sadly, I only use it when absolutely 100% necessary. Would make things easier to use it on several more occasions, but, I'd rather use it less and have it working than use it too much and have it break before they offer a fix for it.

 

[jakef801]

Ultimate jinx poll reply. Knocking on wood.

 

[ATL_Canes]

Not sure where else to throw this question…

For those with a broken tonneau, does it always get stuck half open when it breaks? Mine won’t close right now, but it’s not stuck. It will start to close and 1-2 slats will come out and then it stops and retracts. Wondering if this is a software issue or a hardware issue.

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