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Iowa anyone?

Plummer43

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I don’t know about others but I haven’t been too impressed with the organization and communication abilities of Rivians service department.

Seems like every service ticket for even very small things will end up taking about 5+ calls back and forth between a service customer support rep to explain the ticket that you entered in, then they do weird stuff like schedule a time/date at the KC service center for you (but tell you that’s the only way for them to have the service center get the ticket for a mobile service visit). Then eventually someone from KC calls back wondering why you missed your appointment. Doesn’t seem like there is a direct way for the service customer service folks to know if little things like replacing a torx screw on the underbody can be a mobile service or not.

Its just a very convoluted system so far that hopeful will continue to get streamlined.
I just stopped putting in tickets for little things with the plan to add them whenever I actually need service.
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R1T311

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Any other R1 owners interested in a Normal IL factory tour?

I wasn’t able to schedule my delivery at the factory back in November so I just reached out to my guide about a tour and looks like they will grant R1 owners a tour. options are M-F 9am-2pm, sounds like they schedule with the folks that are getting a tour while taking delivery.

Going to try to find a day here soon that will work and drive my R1T out to tour in the early afternoon and drive back.

-Jeremy
 

Plummer43

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Any other R1 owners interested in a Normal IL factory tour?

I wasn’t able to schedule my delivery at the factory back in November so I just reached out to my guide about a tour and looks like they will grant R1 owners a tour. options are M-F 9am-2pm, sounds like they schedule with the folks that are getting a tour while taking delivery.

Going to try to find a day here soon that will work and drive my R1T out to tour in the early afternoon and drive back.

-Jeremy
I appreciate the invite but will not be able to get time off work ?
 

wiley one

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Any other R1 owners interested in a Normal IL factory tour?

I wasn’t able to schedule my delivery at the factory back in November so I just reached out to my guide about a tour and looks like they will grant R1 owners a tour. options are M-F 9am-2pm, sounds like they schedule with the folks that are getting a tour while taking delivery.

Going to try to find a day here soon that will work and drive my R1T out to tour in the early afternoon and drive back.

-Jeremy
This sounds like fun but the timing doesn’t work for me. I would like to do another gathering / social sometime after March 1st.
 

downranger12

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The tour that I got on a Saturday delivery mid July 2022 was just an unescorted overlook, catwalk viewing of the final predelivery floor where a good number of R1ts were being gone over by one inspector each as I recall.
The best part was seeing all of the colors at once for comparison.
Robotics and some of the safety processes were interesting too, but saw no assembly on my visit that I would call a tour.
 

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Plummer43

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5 days parked at airport... only lost 3% battery; however, my driver's side front tire was pretty flat at 15 psi. Thank goodness rivian has a built in air compressor and the tire held up just fine.
 

DubuqueMTB

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Have waved to the same white R1T at the exact same location in Dubuque twice in the last few weeks. Anyone on here?
 

R1T311

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The tour that I got on a Saturday delivery mid July 2022 was just an unescorted overlook, catwalk viewing of the final predelivery floor where a good number of R1ts were being gone over by one inspector each as I recall.
The best part was seeing all of the colors at once for comparison.
Robotics and some of the safety processes were interesting too, but saw no assembly on my visit that I would call a tour.
Well that’s a bummer. Hoping it’s actually a guided type tour with some meat. Oh well if it isn’t, all in the adventure I guess.
 

R1T311

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5 days parked at airport... only lost 3% battery; however, my driver's side front tire was pretty flat at 15 psi. Thank goodness rivian has a built in air compressor and the tire held up just fine.
That’s pretty good IMO.

You have a slow leak on that tire previously to the airport?
 

Plummer43

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That’s pretty good IMO.

You have a slow leak on that tire previously to the airport?
Yeah showed up the day I left. I had driven on a buddies farm property the day before. Didn't have time to switch to the spare. I wasn't worried since I had the built in compressor. The 3% loss was WAY better than I expected. I made sure to shut off my app and I never checked on it. No gear guard either.
 

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Plummer43

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Yeah showed up the day I left. I had driven on a buddies farm property the day before. Didn't have time to switch to the spare. I wasn't worried since I had the built in compressor. The 3% loss was WAY better than I expected. I made sure to shut off my app and I never checked on it. No gear guard either.
Tire has a pinhole in the sidewall so can't be patched. Anyone on here buy tires for the 21"? Prices?
 

downranger12

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Tire has a pinhole in the sidewall so can't be patched. Anyone on here buy tires for the 21"? Prices?
Discount Tire Dubuque IA
435 I think OTD (from memory)
I lost mine in frozen corn stubble.
The guy said there were 65 tires in the US available at the time.
 

Plummer43

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Can i vent a little? No hating on bolt owners; however, if you are charging at 14kWh on a dcfc, please move on. Has charged over 100 min and only added 35ish kW. Charged to 97% before heading out. What doesn't help is this particular charger is free...
 

R1T311

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Can i vent a little? No hating on bolt owners; however, if you are charging at 14kWh on a dcfc, please move on. Has charged over 100 min and only added 35ish kW. Charged to 97% before heading out. What doesn't help is this particular charger is free...
Yeah, especially if local Polk county plates… (Assume you are talking about the free Shell Casey’s in Ankeny). Btw, why is that even free?

Took my first trip outside of the state with my R1T this past weekend, not so convinced this will be my road trip vehicle… Way too much planning involved, way too many issues at certain chargers.

Only getting 55-70kW at a 350kW capable EVGo station in Overland Park, KS and having to charge for over 3x the time that I had to plan to be there is frustrating for my and my passengers especially late at night when everyone’s ready to be home.

I learned some things to change for next time, but ultimately I learned that if you don’t have 2 if not even 3 options at any location for 125kW+ (and get lucky that they aren’t shared) then I’ll probably pass driving the Rivian.
 
 








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