Rivian confirms no Meridian Sound System in my R1S. It has in-house audio system

[911.1 Guy]

They actually are getting rid of the wheels. They have no spares to include in the vehicle or to purchase.

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[COdogman]

Counterpoint:

I have an early R1T (3500ish vin) and a just built R1S (6500ish vin) and I think they both sound great. The R1S does seem to allow for a higher maximum volume as well, with no perceptible distortion.

But my take is too boring, I know.

Don't sell yourself short. I thoroughly enjoyed your take.

 

[s4wrxttcs]

Our testing has shown listeners prefer the Rivian in-house audio through all dynamic ranges and music genres.

They must have used the same people who told them that a luke warm steering wheel heater was better than a standard heated steering wheel.

 

[kanundrum]

Sell your vehicle, or ask Rivian to buy it back

 

[s4wrxttcs]

Even that test would be less objective than the accidental one he just performed. Purposefully sitting someone down to compare the systems directly already implies there is some difference to be heard. He didn't even know there was a difference until it was pointed out to him. That pretty much says it all IMHO.

These days you really have to pay close attention to discern the difference between a lot of audio/video systems.

Where people end up spending thousands extra for barely perceivable things.

It's a lot cheaper to be blissfully ignorant.

 

[Deleted member 11292]

Thanks for the info. I thought they would have legal language that allows them to do whatever they want. I like the truck but I have come to despise the company. it is not a luxury car company. They are not customer oriented. They just don't care. Perhaps they are trying to get rid of the early deposit customers so they don't have to loose money on the vehicle. Originally, I was so excited about this company. I told all my friends about it for years. It is so disappointing.

No tonneau cover, no tank turn, no camp kitchen, not gear tunnel shuttle, no Meridian sound system. What's next? Get rid of the wheels?

You didn't BUY the car in 2019, you put a deposit down. It's a new vehicle under development by a new company. They're making changes to try to survive, not to take advantage of you. And if they changed it too much I don't understand why you'd actually go ahead and buy it anyway. They're more than happy to give you your deposit back. You had 7 days to return it, and if you didn't even notice the audio system had been changed during that time how big of a deal can it be?

 

[COdogman]

Is there some kind of national award for whining that I'm not aware of? Because there seems to be a bunch of people pushing hard to be crowned the winner lately.

 

[DuoRivians]

Is there some kind of national award for whining that I'm not aware of? Because there seems to be a bunch of people pushing hard to be crowned the winner lately.

“I demand to speak to the manager!”

 

[Tim Dora]

I don't want to sue anyone. I do believe in being honest and truthful. Rivian could have told me they changed the sound system. I still would have taken delivery of the vehicle. The issue is transparency and honesty. The reason Rivian did not tell me is that they don't have to. The have it covered in the purchase agreement. They can do what they want.

Rivian will make no effort to make amends. Most people would not have another Rivian with a Meridian sound system to compare.

Rivian is trying to build a brand. Do they want a reputation for dishonesty? They damaged their reputation by trying to put in place a price increase for existing orders. Is that ok? The reason they pulled back on the price increase was the bad press. Investors read the press. It impacts their valuation.

As a customer, when the company won't treat you with honesty and integrity, my only recourse is to share my experience with other customers so they are aware of my experience. I hope other customers don't have the same bad experience I have had with Rivian. It would be easy for them to apologize for the lack of transparency. That would go a long way. I am not looking for a refund or a discount. My position is that I am spending a lot of money for this vehicle that looks really cool. This vehicle is a luxury vehicle. Rivian will compete with luxury vehicle manufacturers. Most luxury vehicle manufacturers I am familiar provide great service. Great service does not seem to be on Rivian's priority list.

The best way for Rivian to make money is to produce vehicles efficiently. You can cut out all the electrical outlets, camp kitchens, sound systems you want. It won't save enough money. The way to make money is to not make 25,000 vehicles a year in a factory that is designed to produce 150,000 vehicles a year. The answer is to produce 150,000 vehicles a year. The answer is not to treat each customer poorly.

 

[rhuber]

I can see you feel very strongly about this.

I don't want to sue anyone. I do believe in being honest and truthful. Rivian could have told me they changed the sound system. I still would have taken delivery of the vehicle. The issue is transparency and honesty. The reason Rivian did not tell me is that they don't have to. The have it covered in the purchase agreement. They can do what they want.

Rivian will make no effort to make amends. Most people would not have another Rivian with a Meridian sound system to compare.

Rivian is trying to build a brand. Do they want a reputation for dishonesty? They damaged their reputation by trying to put in place a price increase for existing orders. Is that ok? The reason they pulled back on the price increase was the bad press. Investors read the press. It impacts their valuation.

As a customer, when the company won't treat you with honesty and integrity, my only recourse is to share my experience with other customers so they are aware of my experience. I hope other customers don't have the same bad experience I have had with Rivian. It would be easy for them to apologize for the lack of transparency. That would go a long way. I am not looking for a refund or a discount. My position is that I am spending a lot of money for this vehicle that looks really cool. This vehicle is a luxury vehicle. Rivian will compete with luxury vehicle manufacturers. Most luxury vehicle manufacturers I am familiar provide great service. Great service does not seem to be on Rivian's priority list.

The best way for Rivian to make money is to produce vehicles efficiently. You can cut out all the electrical outlets, camp kitchens, sound systems you want. It won't save enough money. The way to make money is to not make 25,000 vehicles a year in a factory that is designed to produce 150,000 vehicles a year. The answer is to produce 150,000 vehicles a year. The answer is not to treat each customer poorly.

 

[COdogman]

I don't want to sue anyone. I do believe in being honest and truthful. Rivian could have told me they changed the sound system. I still would have taken delivery of the vehicle. The issue is transparency and honesty. The reason Rivian did not tell me is that they don't have to. The have it covered in the purchase agreement. They can do what they want.

Rivian will make no effort to make amends. Most people would not have another Rivian with a Meridian sound system to compare.

Rivian is trying to build a brand. Do they want a reputation for dishonesty? They damaged their reputation by trying to put in place a price increase for existing orders. Is that ok? The reason they pulled back on the price increase was the bad press. Investors read the press. It impacts their valuation.

As a customer, when the company won't treat you with honesty and integrity, my only recourse is to share my experience with other customers so they are aware of my experience. I hope other customers don't have the same bad experience I have had with Rivian. It would be easy for them to apologize for the lack of transparency. That would go a long way. I am not looking for a refund or a discount. My position is that I am spending a lot of money for this vehicle that looks really cool. This vehicle is a luxury vehicle. Rivian will compete with luxury vehicle manufacturers. Most luxury vehicle manufacturers I am familiar provide great service. Great service does not seem to be on Rivian's priority list.

The best way for Rivian to make money is to produce vehicles efficiently. You can cut out all the electrical outlets, camp kitchens, sound systems you want. It won't save enough money. The way to make money is to not make 25,000 vehicles a year in a factory that is designed to produce 150,000 vehicles a year. The answer is to produce 150,000 vehicles a year. The answer is not to treat each customer poorly.

They were 100% honest with you when they said they may need to change the vehicles before delivery. If you choose to ignore the meaning of that passage, it's not their fault.

 

[GHuff]

I'm not too happy with Rivian not delivering on what was promised, but you have a case where the name brand is different. Plus its a very separate line item.

Things I'm not happy with:

I thought my R1T would have a heated Steering wheel. At best its luke warm, and this is even after they changed it out. Why they changed it out with something equally as bad while telling me my previous one was "on the low end" is anyones guess.

I thought the adaptive cruise control would actually work in moderate rain like any other adaptive cruise control vehicle. But, no it suffers from the "camera is blurred" issue where it suddenly turns off.

I thought the wipers would at least work with expected speeds. But, nope its slow compared at maximum wiping speed compared to other systems. The auto setting also doesn't wipe fast enough. What's really funny is sometimes when I push the button for manual wipe the wiper will freeze up for a second or so. It's like I made it glitch.

They said "at release" that we'd have hands free driver+ and lane change assist, but they're still missing. I don't mind this one so much as at least they didn't release it a sucky version of them.

This is the first complaint I've read about the wipers. I can't stand them either! Every time it rains I find myself blinded in the rain, messing with wipers, and cursing my Rivian. I can't believe they failed on something as basic as wiping speed.

 

[Dark-Fx]

If I was in the OP's shoes I'm pretty sure I'd think the Meridian sounded better

Dogs don't know it's not bacon

 

[Tim Dora]

Just a long list:
1. No camp kitchen.
2. No tank turn.
3. No 400 mile battery.
4. No electric tonneau cover.
5. No manual tonneau cover.
6. No Meridian sound system.
7. No electrical outlet in the frunk.
8. No gear tunnel shuttle.

and getting longer.

 

[opnwide]

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