RivianMatt
Well-Known Member
- First Name
- Matt
- Joined
- Feb 1, 2023
- Threads
- 21
- Messages
- 147
- Reaction score
- 274
- Location
- Marin County, CA
- Vehicles
- 2025 Rivian R1S, 2012 BMW 528i and 2026 Tesla M3
- Occupation
- Banking
I want to start my post by saying that over the last week, I've fallen back in love with my R1S all over again (and, I had probably fallen out of love with it). I love the new suspension tweaks - All Purpose - Moderate seems to be what I've been looking for. Additionally, as I write this, my family and I are on our first vacation with the R1S since we took delivery in mid-September: we're on a ski vacation at Lake Tahoe. I've seen Rivians everywhere on this road trip, and I've really been impressed with how well our R1S has handled this road trip. It's just been a joy to drive the past few days.
With that out of the way...
1) I don't think any of us can be surprised with this news if we've been closely following the news. For a variety of reasons, Rivian has a demand problem. When coupled with an expense problem, Rivian is going to need a very steady hand guiding it over the next few years. I hope RJ and his team are up to the task.
2) I hope the layoffs don't impact the service centers. The SCs are the most customer-facing employees that Rivian has right now. We all know how long it is taking for service appointments; Rivian can't let that get worse.
3) I have a question - or maybe an observation - about the loss per vehicle sold. Traditionally, gross profit on any item sold - be it a car or a widget - is the sales price of the vehicle less direct costs associated with manufacturing and selling that vehicle. But what about post-sale costs that can be directly attributed to a specific R1S or R1T? I'm one of the many whose R1S was unfortunately in a SC for several weeks. In my case, it was to replace a failed air suspension and air compressor. Throughout that time, Rivian paid for my rental car. Are the expenses associated with this - such as the new suspension, the new compressor, the rental car, the labor to fix my car - deducted from margin that Rivian has earned on my specific R1S? I'm curious more than anything else.
4) Even if the answer to the prior question is that these costs are not included in the "loss per vehicle sold" figures that Rivian is publishing, obviously a key way to reduce overall expenses is to reduce manufacturing defects. I presume that Rivian is watching this like a hawk. The mobile service tech that I spoke to at one point told me that Rivian learns from every service issue. I truly hope that's the case. Someone said earlier in this thread that taking a breather this year might give Rivian a needed opportunity to improve its manufacturing processes. I hope that happens
With that out of the way...
1) I don't think any of us can be surprised with this news if we've been closely following the news. For a variety of reasons, Rivian has a demand problem. When coupled with an expense problem, Rivian is going to need a very steady hand guiding it over the next few years. I hope RJ and his team are up to the task.
2) I hope the layoffs don't impact the service centers. The SCs are the most customer-facing employees that Rivian has right now. We all know how long it is taking for service appointments; Rivian can't let that get worse.
3) I have a question - or maybe an observation - about the loss per vehicle sold. Traditionally, gross profit on any item sold - be it a car or a widget - is the sales price of the vehicle less direct costs associated with manufacturing and selling that vehicle. But what about post-sale costs that can be directly attributed to a specific R1S or R1T? I'm one of the many whose R1S was unfortunately in a SC for several weeks. In my case, it was to replace a failed air suspension and air compressor. Throughout that time, Rivian paid for my rental car. Are the expenses associated with this - such as the new suspension, the new compressor, the rental car, the labor to fix my car - deducted from margin that Rivian has earned on my specific R1S? I'm curious more than anything else.
4) Even if the answer to the prior question is that these costs are not included in the "loss per vehicle sold" figures that Rivian is publishing, obviously a key way to reduce overall expenses is to reduce manufacturing defects. I presume that Rivian is watching this like a hawk. The mobile service tech that I spoke to at one point told me that Rivian learns from every service issue. I truly hope that's the case. Someone said earlier in this thread that taking a breather this year might give Rivian a needed opportunity to improve its manufacturing processes. I hope that happens
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