stynes
Well-Known Member
- Joined
- Oct 6, 2021
- Threads
- 9
- Messages
- 419
- Reaction score
- 773
- Location
- Atlanta, GA
- Vehicles
- 2022 R1S LE
I think you're splitting hairs. If that helps you, great - you do you. I don't fault you for that. The way I see it, having ordered 7 days after you, my expectations of when I would take delivery were based largely off when production starts. I knew I wouldn't take delivery the day or even the week or month but I knew I was pretty early in line and my expectation (and by *my* expectation, what I really mean is, "I think *any* reasonable person would expect this) was to take delivery soon after production started. But to your point, it's been delayed numerous times with poor communication. Call it a broken promise, call it a missed expectation, I say a rose by any other name...I get the frustration with delays (I'm impatient too); but I don't understand when people say, "Rivian promised me that they would...." I've been a pre-order holder since 11/26/2018. Rivian has never once promised me a delivery date. They said that they hoped to start producing vehicles in December of 2020. They slipped that date during the height of the pandemic impact to July 2021. They then slipped the beginning of production two more months to September 2021. None of those dates (12/2020, 07/2021, 09/2021) were guarantees that I would get my truck by those dates. Those were the timeframes to begin production. The closest that Rivian has given me to a delivery "guarantee" was March/April 2022...and in fact, they explicitly identified that timeframe as an "estimate" and not a "guarantee." I don't get why people feel that they were promised something and that Rivian has broken said promise. I've never been promised anything. I've been given estimates that have slipped (for pretty good reasons, I think). I'm frustrated that I don't have my truck. I think Rivian is not good at communicating with its customers. But no one at Rivian has broken any promises to me.
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