Rattling sound around the cargo area

[cooltey]

Not yet. I'm trying to schedule a mobile visit because the service center is far away. And I haven't been able to isolate this on my own yet. The problem is that it seems to be intermittent, and I haven't been able to pinpoint the exact requirements to make it happen. It does seem like a loose screw or something, though - sometimes I'll hear almost a crack when taking a turn, and then the rattle will start, kind of like a screw or something that backs out slightly b/c of the pressure of the turn.

Lately I've just been turning the music up when I start hearing it... ha. Would love to hear if you end up figuring it out though.

Thanks @SamPNW


I did the same thing by sitting in the 3rd row to find the source and noticed it was coming from the power outlet cover.


It was slightly loose, and the noise went away after I closed it.


...


Side note about finding the source of noise: I opened the upper access panel, noticed that "2" screws were completely unscrewed and dropped inside the space, which also made a rattling noise from the tailgate.


If you want to open the upper access panel by yourself to investigate the source, please be aware that the plastic latches are really fragile, and some of the latches were damaged when I pulled the cover from the tailgate.

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[SamPNW]

Thanks @SamPNW


I did the same thing by sitting in the 3rd row to find the source and noticed it was coming from the power outlet cover.


It was slightly loose, and the noise went away after I closed it.


...


Side note about finding the source of noise: I opened the upper access panel, noticed that "2" screws were completely unscrewed and dropped inside the space, which also made a rattling noise from the tailgate.


If you want to open the upper access panel by yourself to investigate the source, please be aware that the plastic latches are really fragile, and some of the latches were damaged when I pulled the cover from the tailgate.

Thanks! Gives me more to check. For the upper access panel, was there a specific order to prying it out? Like starting from the bottom of one side or pulling a certain direction?

 

[cooltey]

Thanks! Gives me more to check. For the upper access panel, was there a specific order to prying it out? Like starting from the bottom of one side or pulling a certain direction?

I am not sure about the right order to open it, and they are very fragile. I found those broken pieces and used the crazy glue to reattach them.

 

[SamPNW]

For anyone else with this issue, if you've tried everything else and still have the rattle, there might be a fix for you. Just got back from the service center after I isolated the location myself. Turns out there was a retaining clip with damaged threads that was popping out and buzzing. From the invoice:

Concern- Customer states on 08/29/23 after taking delivery, there is a rattle that occurs in the rear cargoarea near the passenger side seat belt pretensioner. Best heard on rough roads. Video showinglocation of rattle (goes away when pressing on pillar/headliner area) from gravel road.​

Cause- Test drive to duplicate concern, was able to hear rattle from right rear cargo area while driving. Inspected D-Pillar and found upper fastener retaining clip has damaged threads. Replaced clip, re-installed upper pillar cover, test drive to verify rattle is no longer present at this time.​

Correction/Remedy- Trim Panel, D-Pillar, Upper, RH (Remove and Reinstall)- Noise Vibration and Harshness General Diagnostic​

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