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  1. Gear Shop Delivered Wrong Item

    I have had no response after bringing the issue up with the gear shop twice over the last 3 weeks.
  2. Gear Shop Delivered Wrong Item

    Diid the same thing to me after waiting months for the Gear Shop to restock....I contacted Rivian and they are suppose to try again when they get restocked. Hopefully they are monitoring this forum and correcting some of the way they are working.
  3. Is there a future plan for vehicle servicing? Before the R2/R3/R3X models come out

    I have to congratulate Rivian for my most recent service center experience in Lake Forest California. The center has had soft opening over the past month and the service I received was exceptional. I was contacted directly by the manager to review the anticipated repair work days prior to my...
  4. Gen1 Software Instability? (2024.43.1)

    If this happens again hit your SOS button to create a time stamp that may help figure out what is causing this software issue. I had my vehicle is for a tire rotation and they reviewed the data on the car but did not identify the software issue. I have had no further problems and although the...
  5. Botched OTA update

    Probably the best suggestion I have seen is to reboot the software after all updates.
  6. Botched OTA update

    I think if you look at the thread "Rivian reliability is a problem" from yesterday's most popular new topics, you will find many complaints following the recent software update. My vehicle is 16 months old with 10,000 with no serious problems til the screens went black while driving 2 days...
  7. Gen1 Software Instability? (2024.43.1)

    I also had the screens go black including the speedometer screen while driving after the update. The system self rebooted after a few seconds....not a good feeling in the dark exiting the freeway.
  8. Gen1 Software Instability? (2024.43.1)

    I had the same experience of all screens going black while exiting the freeway this evening. I was really concerned that I had lost power and was going to be rear ended but as I reached the top of the off ramp the vehicle rebooted the screens without any input from me and I never lost power...
  9. Tiny Tear in hand rest/mid compartment

    I had the exact same tear in mine when I purchased it 14 months ago. Mobile service just replaced the center console cover 14 months late.....easy and free repair.
  10. Gen1 Software Instability? (2024.43.1)

    I HAD MY MIRROS LT AND RT CHANGE POSITION WHILE DRIVING AND COULD NOT FIGURE OUT HOW TO RESET THEM WHILE ON A FREEWAY.
  11. Rivian lemoned my first vehicle then tried to replace it with another broken one.

    I often tell people my R1S is the best vehicle I have ever owned. However, I was extremely irritated to see the misaligned door handles that could not be adjusted when I arrived home. Offering to replace my doors was not a very realistic solution on a 48 hour old vehicle. There remains very...
  12. Anyone Have Tesla Powerwall or Solar?

    I am on NEM 2.0 with 12 month true up....mistakenly was charging my car at night rather than 10-1400....ended up with a $1500 true up which is not horrible over 12 most but in the years prior to my Rivian I received $400-$500 credit back at the end of 12 most....now I am using as much power from...
  13. Anyone Have Tesla Powerwall or Solar?

    In southern California SoCalEdison buys my electricity at $0.02/ kWh and sells it back to me at $.35 -.$52/ kWh.......I have to charge my car and use as much electricity as possible from 10am-1400 during peak solar panel production to get most out of having the panels.
  14. Charging at Tesla with adapter: need Tesla acct?

    The cost may be cheaper if you initiate the charge from the Tesla account ap prior to plugging in to your rivian.
  15. Rivian service center load and number of car defects that need to be addressed

    QA inspections and rectification at the assembly plant needs to really be ramped up.....the same recurring issues could be quickly remedied before becoming an exponential problem for the service centers. Seems like vehicle inspections before shipping are poor or nonexistent.
  16. No update = no Halloween for us

    I DONT HAVE IT EITHER AND I SUBSCRIBED TO CONNECT+
  17. Rivian contacted me today to proactively schedule a 12V battery replacement by mobile service

    I also was told that as part of my mobile service tire rotation Rivian would be changing my 12V battery....I have had no issues 10,000 miles delivered Aug 2023





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