I was on the waiting list to purchase this but decided against it in principle and I think Rivian should fix it. Great, it works for like 40% of phones out there or whatever the figure is. Doesn’t work for our iPhones except only fleetingly.
Good luck. After rounds of arguing with guides, they finally agreed to sell me the roof racks I had ordered in the original config but would process it as a refund after the order. Refund request “processed” August 8th. Still waiting. Either no response or generic responses to inquiries with no...
Tagging along the discussion, we left a few kids in the car the other day while running into Target for a "quick" stop that ended up taking longer. No options on the screen from what I can find to keep the climate on other than Dog Mode which I believe is not recommended for humans. My wife let...
Mobile came out earlier this week and dismantled the dash and apparently found something loose in there (this is all second hand from the wife mind you). Haven’t noticed it again but limited time in it as it’s now getting PPF.
Yes that would be nice. They are fitting me in on Tuesday for this and I was surprised by how quickly they scheduled us. So far I’m happy with their responsiveness and service
Update on that - Rivian called me this morning on our way to breakfast to schedule a mobile service so it seems they want to give it a first go/look since they have me asking for them to come get it. Initially I was told it had to come in.
Took delivery last week of our canyon red R1S, love the vehicle so far minus some small niggles but initially noted a faint paper rustling sound emanating from the front A/C vents when fan is blowing med or high. Progressed to a few days later a very loud awful clicking sound when the A/C first...
I wrote back yesterday and basically said I’m expecting Rivian to honor the prices as promised in the email I received regarding the removal of gear from the configuration. My next step may be to call customer service instead.
In
I remember receiving this email too. Took delivery yesterday and pressed my guide via email several times and they are telling me no for the original pricing. Verbatim:
“
Thanks for your note - after December of 2022, the way Rivian honored pricing for the small handful of adventure gear...