kizamybute'
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I somehow lost my keyfob. I know it's on my property somewhere. I'll likely find it someday. Maybe if I ever move. But after a week, have given up looking for it.
I called Rivian to get a replacement. Called service. For whatever reason, they're making this a difficult process as well. Not sure why. Seems like you should be able to simply order another key fob and get on your way.
They said they would open a ticket for it, then it has go through one department to another, then to another before they got back to me about then being able to actually order it. No idea how long it will take, but they sure made it sound like a lengthy process for something that should be so simple.
Anyone else had to replace theirs? Any suggestions on the quickest way to do so?
Thanks in advance.
EDIT: 12/01/2022: TO MY ORIGINAL MESSAGE ABOVE, I JUST KNEW MY REVERSE PSYCHOLOGY WOULD WORK. AS SOON AS I GENUINELY STOPPED LOOKING FOR IT AND GAVE UP THE SEARCH. TWO DAYS LATER. FOUND IT HANGING ON A NAIL ON THE BACKSIDE OF ONE OF THE EXPOSED ROOF RAFTERS (NO DRYWALL). NO CLUE IN HECK WHY I WOULD HAVE PUT IT THERE. BUT, IT WAS VERY LATE AT NIGHT, WELL AFTER 3:00 AM AND I WAS TIRED AND NOT THINKING CLEARLY. PROBABLY HUNG IT THERE SO I WOULDN'T LOSE IT. I WAS CLEARING OUT SPACE TO GET THE RIVIAN BACK IN THE GARAGE FOLLOWING CONSTRUCTION WORK, KNOWING IT WASN'T GOING TO MAKE IT IN THAT NIGHT. JUST A GUESS AS I HAVE NO RECOLLECTION OF WHY OR EVEN PUTTING IT THERE. JUST HAPPY TO HAVE FOUND IT AS THAT'S MY PRIMARY WAY OF ACCESSING AND OPERATING THE TRUCK.
Still going to push to order another one. Never owned a car that had only one key fob included. Surprised that a $90,000 vehicle only includes one. Pay premium pricing and only get one. So, I'm going to keep the order in for a second one and hope I can get it. After over a week of being forced to use the phone as a key, which personally drives me nuts, so happy to be back to "my normal" operation of the vehicle.
Has anyone managed to get a key fob successfully replaced?
Will update as to the process for anyone interested as progress is made or not made!
I called Rivian to get a replacement. Called service. For whatever reason, they're making this a difficult process as well. Not sure why. Seems like you should be able to simply order another key fob and get on your way.
They said they would open a ticket for it, then it has go through one department to another, then to another before they got back to me about then being able to actually order it. No idea how long it will take, but they sure made it sound like a lengthy process for something that should be so simple.
Anyone else had to replace theirs? Any suggestions on the quickest way to do so?
Thanks in advance.
EDIT: 12/01/2022: TO MY ORIGINAL MESSAGE ABOVE, I JUST KNEW MY REVERSE PSYCHOLOGY WOULD WORK. AS SOON AS I GENUINELY STOPPED LOOKING FOR IT AND GAVE UP THE SEARCH. TWO DAYS LATER. FOUND IT HANGING ON A NAIL ON THE BACKSIDE OF ONE OF THE EXPOSED ROOF RAFTERS (NO DRYWALL). NO CLUE IN HECK WHY I WOULD HAVE PUT IT THERE. BUT, IT WAS VERY LATE AT NIGHT, WELL AFTER 3:00 AM AND I WAS TIRED AND NOT THINKING CLEARLY. PROBABLY HUNG IT THERE SO I WOULDN'T LOSE IT. I WAS CLEARING OUT SPACE TO GET THE RIVIAN BACK IN THE GARAGE FOLLOWING CONSTRUCTION WORK, KNOWING IT WASN'T GOING TO MAKE IT IN THAT NIGHT. JUST A GUESS AS I HAVE NO RECOLLECTION OF WHY OR EVEN PUTTING IT THERE. JUST HAPPY TO HAVE FOUND IT AS THAT'S MY PRIMARY WAY OF ACCESSING AND OPERATING THE TRUCK.
Still going to push to order another one. Never owned a car that had only one key fob included. Surprised that a $90,000 vehicle only includes one. Pay premium pricing and only get one. So, I'm going to keep the order in for a second one and hope I can get it. After over a week of being forced to use the phone as a key, which personally drives me nuts, so happy to be back to "my normal" operation of the vehicle.
Has anyone managed to get a key fob successfully replaced?
Will update as to the process for anyone interested as progress is made or not made!
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