Car unusable after being left for 7 days

[R1Sky Business]

I'm calling ????

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[R1Tom]

Sounds like they may have had logs showing something was left on.

Has that 3 year 36k limitation on the 12v batteries been there since the beginning? I don't recall that when I bought the truck....

 

[SANZC02]

Has that 3 year 36k limitation on the 12v batteries been there since the beginning? I don't recall that when I bought the truck....

I think it has, I recalled it having an exception just do not recall the actual numbers.

 

[R1Tom]

I think it has, I recalled it having an exception just do not recall the actual numbers.

Could be. I wish somebody had kept a running dated version of the warranty coverage. I know the body panel thing time limit was definitely added later.

 

[Riviot]

Rivian R1S was left unused for 7 days at 75% charge. All music and ventilation was turned off. Returned to an unusable vehicle. Could not gain access to unlock or charge.

Called the Rivian service center and was told to get a rental car. Rep stated the issue would not be covered under their warranty. How can they determine this prior to sending a tech out?

Rental car has been paid for out of pocket. We were told no appointment could be made until 3 weeks from now.

After five attempts, finally a rep was able to send a tech out to the location of the car. A battery was replaced and we were billed $400.

We regret purchasing a first generation Rivian. Why buy a vehicle when you cannot leave it for a week? Who has time to participate in the scavenger hunt to get the vehicle serviced?

 

[SolartoEV]

I'm at 45,000 miles. Guess I should buy 2 batteries just to have incase

 

[Cycliste]

I just can’t believe my beloved Camp Speaker only has a two year warranty. I’m not going to be able to sleep tonight.

 

[R1Tom]

I'm at 45,000 miles. Guess I should buy 2 batteries just to have incase

I have thought same....even maybe best to proactively swap to new at some point...just not sure what point.

 

[mikehmb]

We already know many others have left their vehicles for over 7 days without any issues. Either it was a bad 12v or OP is leaving out details that might change the narrative. I haven’t heard of service straight up telling someone over the phone they would have to pay for that. Seems strange. ??‍

I’m calling bullsh*t on OP’s post. Gonna need to see receipts to prove it is true.

Anyone with a Post #1 with a claim like this that looks like it’s written by a chat bot is just … suspicious. And we’ve seen way too many of them lately.

There are issues with the 12V and associated failures, for sure. Gonna need to see more to tone down my BS Meter.

 

[WSea]

Where’d the OP go? Thinking just a butt hurt Tesla fan

 

[COdogman]

I’m calling bullsh*t on OP’s post. Gonna need to see receipts to prove it is true.

Anyone with a Post #1 with a claim like this that looks like it’s written by a chat bot is just … suspicious. And we’ve seen way too many of them lately.

There are issues with the 12V and associated failures, for sure. Gonna need to see more to tone down my BS Meter.

Exactly. It fits the same pattern as the others. Lots of outrage and very few details.

 

[waitingonanr1s]

Sounds like they may have had logs showing something was left on.

I hate that "left unplugged for an extended period of time" verbiage. Could they be any more vague?

 

[SANZC02]

I hate that "left unplugged for an extended period of time" verbiage. Could they be any more vague?

Yes, it is not very clear.

I will say for me there are weeks I only plug my R1S in on 1 day and I have never had an issue. The days I plug it in it is usually for a few hours as I only plug it in to charge unless I go out of town for an extended time.

 

[ads75]

No idea if the OPs post is true, only one post and it is a complaint. But that is what a lot of people do, complain once there is a problem. When my 12v batteries died this summer, I used the R1T the night before (probably ran the main battery down to around 50%) and then charged to 70% later that night, unplugged, and about 16 hours later, no access to the truck, the 12v was dead. It took 2.5 weeks to get a mobile service visit. It was covered under warranty. When the mobile tech replaced my 12v batteries, he saw my main battery was close to 70%. No idea why my 12v died. I have no kid seats, no pet leashes, nothing plugged into the seats. The mobile tech had no explanations to why they died, other than probably dead/bad 12v batteries. No recommendations on what I could have done different. If the mobile tech guy had an explanation as to why my 12v batteries died in less than a year, around 12k miles, I would have felt better. If there was a reason as to why my 12v batteries died, with my big battery at 70%, I would have more faith in the vehicle. People are saying the OP must have had left something plugged in, but I didn't, and my 12v still died. The mobile tech had complete access to the vehicle as I left it when it died, because once the 12v dies, the vehicle doesn't unlock, you can't alter or unplug or unfasten anything in the cabin.

 

[R1TruKaLa]

I just can’t believe my beloved Camp Speaker only has a two year warranty. I’m not going to be able to sleep tonight.

???

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