Duke gets new 12 volt batteries

[BigE]

I have a 2023 R1T, I'm wondering if Rivian will tell me if I'm on "the list" to get a replacement or not?

Duke, thanks for sharing the replacement process.

Sponsored

 

[UnsungZero_OldTimeAdMan]

Why wonder when you can ask Support directly at any time.

 

[KBabione]

We picked up our R1S in August 2023 and two weeks ago Rivian reached out to tell us that they need to replace our 12V battery. We have a mobile service coming to the house in about 3 weeks. We didn't do anything to initiate it - I'm guessing they saw something in the telemetry data that they didn't like.

We're in NYC for a couple of days with Rosey in a garage...I just pray it doesn't get bricked while there! While inconvenient, it wouldn't be bad if it happened in our garage at home, but in a NYC parking garage it would be a bit of a hassle.

 

[9527]

I have a service appointment coming up in late January to address some brake noises and AC odor. The SC added the 12V battery replacement in the ticket. I never received any warning or calls from Rivian about the 12V before. Perhaps they’re proactively replacing some of them.

 

[TJM]

Thanks Duke for making and posting a helpful video on the full process from notification to replacement of your R1T's dual 12V battery set up. Impressive Rivian service, indeed.

Sponsored