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Infotainment/Driver Displays Black When in Park

gad

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Sep 5, 2023
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California
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Waiting on R1S
I just had this issue today and was able to get it back into a normal state after talking with Rivian. I had soft reset it, followed by a hard reset (nether fixed it), and then they had me clear the error state by:
  1. Turning off gear guard in the app (so it doesn't keep the vehicle awake)
  2. Logging out of the app for anyone with the vehicle linked (so that doesn't ping it)
  3. Keeping the key far away (so it doesn't wake the car)
  4. Waiting 45 minutes (for the systems to shutdown due to inactivity and clear out their memory)
This returned the vehicle to a working state (as far as I can tell).
I'm worried about this issue now because the cause is unknown and it took a long time to fix. If this happens while away from home you could be stuck someplace for a while, if you even know how to recover the car. It is also odd that a hard reset wouldn't have the same result. Do we not have a manual way to clear errors and reboot on demand?
After leaving the car parked over 3 weeks (plugged in, charging 1hr per day), I had the same issue. Rivian asked me to bring the car to service center for appointment 2 months from now (apffff). I followed op instruction and it worked!

My R1S is on 2024.11.02.
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