Montreal service center location is confirmed!

[Wing]

Right now the problem is Quebec language laws. They had no issues opening in BC Alberta and Ontario.

You can ask for delivery in Toronto maybe they will allow it!

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[hroussel]

• I asked him if they were going to reserve a vehicle with my desired configuration, or as close to it as was available. He said no. So, I said, you are going to continue to exhaust existing inventory and what is left when I can make a purchase is what I will get to choose from. He said yes and I asked why it would make sense to configure the vehicle now when we don’t know what vehicles will be available at some unknown date in the future. He admitted that was the case. All this of course will depend on how quickly inventory is drawn down as the factory undergoes renovations.

That part, about what's left in the inventory, is worrisome. Does it exclude the "refreshed" R1 once they resume production after the April factory upgrades?

We're supposed to have access in May (early?) so hopefully there's still a lot of vehicles available.

 

[Walter32]

The plant is scheduled to resume ops on April 28. It would not be surprising if that slipped.
They will also manufacture the R2 out of Normal as the Georgia Plant has been mothballed.
I was told we would not have a service centre in Montreal for 2 months., so about mid June.

 

[MontrealEV]

That part, about what's left in the inventory, is worrisome. Does it exclude the "refreshed" R1 once they resume production after the April factory upgrades?

We're supposed to have access in May (early?) so hopefully there's still a lot of vehicles available.

i think it will include the refreshed R1s, hence the reason for the discount percentage so that they can be applied to the new trim levels.

 

[PostMinivanDad]

Well, here we are. May is in 4 days.

I had my first guide contact on April 9th, some back and forth since on trade in and how shop access would be given to launch edition reservation holders – guide was unsure. With the rumors of changes to the guide approach on this forum, not sure how much of that will pan out.

Any updates from other early reservation holders? Did anyone manage to lock in a vin or an exact date for the shop access? And yes, I know… the fact the website still isn’t translated and the Montreal center doesn’t appear on the map does not bode well.

 

[hroussel]

Well, here we are. May is in 4 days.

I had my first guide contact on April 9th, some back and forth since on trade in and how shop access would be given to launch edition reservation holders – guide was unsure. With the rumors of changes to the guide approach on this forum, not sure how much of that will pan out.

Any updates from other early reservation holders? Did anyone manage to lock in a vin or an exact date for the shop access? And yes, I know… the fact the website still isn’t translated and the Montreal center doesn’t appear on the map does not bode well.

No news on my side. Even checked my spam to make sure!

Keep us posted on the trade-in. I'm curious to see if trade-in (+ saved taxes) would be better than selling directly. I'd like to give back my M3P.

 

[PostMinivanDad]

No news on my side. Even checked my spam to make sure!

Keep us posted on the trade-in. I'm curious to see if trade-in (+ saved taxes) would be better than selling directly. I'd like to give back my M3P.

My trade in offer was 41k for a 7 pax 2023 MY LR with wheel upgrade and only 13kkm. Way off even factoring the tax advantage. No accomodation sales possible.

 

[Eti]

I was able to exchange a bit with the sales manager of the Montréal service center over the last few weeks. I was not able to extract much more information but after a few back and forth on timing of the opening, I am under the impression that they are aiming for a start of delivery or Shop access around the 13 of may. I am late launch edition reservation holder, but they won’t be product anymore. But they should still have some in the Shop when we have access. Considering that they are restarting production of the update version tuesday i Hope we will know more soon on what has been update. The website and manual are already availaible in french and has been availaible a while ago.

 

[Walter32]

Well, here we are. May is in 4 days.

I had my first guide contact on April 9th, some back and forth since on trade in and how shop access would be given to launch edition reservation holders – guide was unsure. With the rumors of changes to the guide approach on this forum, not sure how much of that will pan out.

Any updates from other early reservation holders? Did anyone manage to lock in a vin or an exact date for the shop access? And yes, I know… the fact the website still isn’t translated and the Montreal center doesn’t appear on the map does not bode well.

My most recent contact with Rivian simply reinforced that they are not coping with a lot of things, in a very effective manner. The CSR that I spoke to about Montreal deliveries talked around the issue and didn't provide any new information of a useful nature. While I have no hard core information to go on, I would be surprised if deliveries commenced before August. I hope I am wrong.

 

[PostMinivanDad]

I was able to exchange a bit with the sales manager of the Montréal service center over the last few weeks. I was not able to extract much more information but after a few back and forth on timing of the opening, I am under the impression that they are aiming for a start of delivery or Shop access around the 13 of may. I am late launch edition reservation holder, but they won’t be product anymore. But they should still have some in the Shop when we have access. Considering that they are restarting production of the update version tuesday i Hope we will know more soon on what has been update. The website and manual are already availaible in french and has been availaible a while ago.

Yes, Ive been exchanging with the SC manager since early March as well - very nice guy, but unless things have really changed and sales are no longer through guides, he only controls the end of the process. Starting shop access and starting deliveries are 2 different things.

The French portion of the website is for the European market... if the R1T and R1S and other North American specific portions have been translated, it hasn't been put online.

 

[DuoRivian]

Yes, Ive been exchanging with the SC manager since early March as well - very nice guy, but unless things have really changed and sales are no longer through guides, he only controls the end of the process. Starting shop access and starting deliveries are 2 different things.

The French portion of the website is for the European market... if the R1T and R1S and other North American specific portions have been translated, it hasn't been put online.

Shame they have to jump through hoops for a few French speakers who also speak English.

 

[Walter32]

If they are hanging their hat on not being willing or capable of meeting the Quebec french language requirements, then the organization is in trouble. They appear to have a vision of expanding to Europe and other parts of the world. If they can't service the largest EV market in their neighbour, Canada, then they might want to get a little better prepared with their international initiative. While people unfamiliar with the legal requirements like to emphasize the difficulties, small and large organizations are routinely getting the job done and setting up successful Quebec businesses. There are service providers who make their living, guiding and assisting companies in complying with local laws. The cost of such service is not huge. The more likely case is that they are struggling to meet demand and will default to any excuse that allows them to follow the path of least resistance. They are simply doing what they see as in their interest, which is their right, and I'm afraid those of us who have waited for delivery in Quebec will have to accept that continued waiting is inevitable.

 

[PostMinivanDad]

Absolutely agree with last post exept for one thing: waiting is not inevitable - in fact all we have here are rumors. For all we know the website is fully translated and language issues are in no way the hold up. I raised the website issue as an indicator of possible delays, others here reported hearing it was a cause.

 

[PostMinivanDad]

 

[steilkurve]

May ends on May 31… ;-)

Seriously, I hope we’re not getting another one of their ’We know how much you’re looking forward to taking delivery of your Rivian vehicle. Unfortunately…’

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