Rivian Charger Reset - Charging Limited

[PappaBolt]

I had my charger on a 30 amp circuit and charging was limited to 26 amps.

I’ve now upgraded to a 60 amp circuit and set all the dip switches to “on”. I’m still only getting 26 amps. Was expecting 48 amps.

Do I need to reset the charger somehow so it doesn’t remember the previous setting? Or maybe remove the charger and re-add it?

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[WSea]

Have you tried flipping the breaker off then on and going thru the charger setup again? Charger limit in vehicle? Remove and re add is good idea

 

[SANZC02]

I had my charger on a 30 amp circuit and charging was limited to 26 amps.

I’ve now upgraded to a 60 amp circuit and set all the dip switches to “on”. I’m still only getting 26 amps. Was expecting 48 amps.

Do I need to reset the charger somehow so it doesn’t remember the previous setting? Or maybe remove the charger and re-add it?

Yes, call Rivian support, they will send a reset to it.

 

[Steve A.]

Same thing happened to me after my 240V/60A line and Rivian home charger install. Chatted Rivian support after waiting on hold 30+ mins and they eventually pushed out an update and/or reset and then it worked fine.

 

[PappaBolt]

Update: Rivian had to push a reset to the charger from their end. I had previously tried removing and re-adding the charger to my account to no avail. After they sent the reset I was able to get the full charge rate at 21/mph (48 amp) vs the previous 10/mph (26 amps).

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