Guessing it was a glitch. Haven’t had the First Mile in LA yet...
I am an LE reservation holder. I am guessing they are doing it by zip code for us. I am in Seattle propper. The scheduling tool gave options from something like 8:00-8:45, 9:30-10:15, etc.. They probably only have one R1T and are sending these out in clusters. @Casper, being in Sammamish I bet you'll be in one of the future batches.
Agree with you. Yet another example of their lack of strategy and execution when it comes to communication and planning for these events (among other things). They obviously did not have enough slots for all the preorder holders they intended to contact and it was pretty haphazard how people found out, stumbled on it. They posted on Twitter and IG and then quickly took it down realizing this. Why not just contact the exact number of slots you have to fill and then expand the list if people either do not respond or can't make it?
Feb 2019 deposit, R1S LE, lives in Issaquah, WA. Still no invite. Yeah, I am guessing they are probably doing it by zipcode but would be really disappointed if they go for email subscriber as well.
Yes, this is exactly what is happening. I had a quick exchange with my guide and it sounds like the initial set of times were gobbled up almost immediately. They will be releasing more slots... but it may be a little more complicated by the fact that they bring the truck to your house (in lieu of you coming to a fixed location). I was able to get a time slot on 11/20 through reaching out. Been waiting almost 3 years... can't wait!
With an early 2019 reservation and where you are located, I would bet you'll get an email with the next batch of times released. Given how pent up reservation holders are to get their hands on it, there should be some hierarchy to ensure that you get adequate opportunity to respond to an invitation to schedule a time. Hopefully they'll figure that part out when you get your email.
I can tell you from first hand experience they are not even good at hiring engineers. A check on Glass Door and Blind will show similar mixed results. It’s a story for another thread, but suffice it to say their communication with applicants and internally is just as bad as their communication with R1 customers. It’s something that has really impacted my enthusiasm for the company, despite my sustained interest in the product.
They would do themselves a lot of favors by hosting a first drive event at the service center with a few trucks and just acknowledge that you don't get the offroad experience. It's a lot more efficient, and I suspect most people would get more out of it. Do that a couple of days a week, and then the mobile drives the remaining days...
If you dont mind me asking, how far are you from Seattle?
I'm in Bend now. We lived in Portland when the Seattle preview was held in 2019.
Awesome! My brother lives in Bend, and we live in Salem. Not sure when and how we get the invite to Seattle. Maybe they will have one in Portland or Bend. Bend would be awesome!!!
I agree, Bend would be ideal, but Portland is more likely since there will be two Rivian facilities there.
They could really use someone to oversee Sales and Marketing. You know, someone who has done this before at other automakers - maybe even one in the luxury segment.
