Some people's kids...

[LivingInKaos]

Why would we not share the cold hard truth with them, in arguably the only platform we have?
I completed the 60 minute long survey I received from Wassym.
I was brutally honest.


*I fully expect to be called a few things because of this post. Looking forward to the discussion...*

Let me tackle these two items.

Ummm, Rivian doesn't need to hear your issues here UNLESS you aren't doing anything about them and this is where you go to disclose them. If you are taking your R1 in for service to get these things resolved, then they've already heard from their service reports. Doesn't matter if you bring it here and share with the world or not. The only added thing they would get here would be the tone of your concern, which most likely was already expressed to the service team in any communications back and forth.

As for being called a few things - if the post has some general intent to communicate and accept reciprocal comments while not just coming here to rag and leave, the name calling generally doesn't happen. The fact that you came here not to express your R1 issues, what was done to resolve them, or anything about the process, but, however, to discuss the community responses and where they come from as reason for not posting is just ASKING for trouble honestly.

There are folks here that are all in on Rivian and will defend them until the sun no longer rises. They are easy to spot and it's your choice to listen. Most of them mean well and have been following Rivian so have some background to back their positive beliefs. Influencers fall into this most of the time because they are all about making the corporation happy so they continue to get content.

Then there are those that are happy with their Rivian, may have had some issues here and there, and are just willing to help the community by interacting to discuss, problem solve, etc. ( this is the main group of folks here imo )

There are several, not a ton, but several folks that have had serious issues, tried to work thru them then eventually either had to sell or lemon their vehicle. Of course they'd be frustrated, down on the product, even angry- but their input is important just the same because it happens to all manufactures, not just Rivian.

You also have those that are negative about everything and will crap on any post you make. That's life on the internet.

To me, that's pretty well rounded and if you are afraid to post because you might get some responses you didn't want even though it's your choice to read them, I wouldn't come here and vent that because it's doing just what you say you were avoiding.....

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[justinkitswa]

You titled your thread “some people’s kids”, then spread multiple falsehoods about anyone who may disagree with you or even share an experience that doesn’t align with yours. So yes, you very much did intend for it to be that. Stop bullshitting.

And yes, my personal experience has (honestly) been terrific. In 2.5 years I have only required 1 service visit to replace my HV battery. They got me in within a week, gave me a loaner, and completed the repair in 6 days. Since then, no issues at all.

My question for you is, why does your negative experience matter more than my positive one? Because in every one of these whiny threads if you simply say “that hasn’t been my experience” the poster melts down and calls you a troll.

My recommendation: Get yourself some therapy.

I appreciate your feedback - I think you've actually hit the nail on the head for what I was trying to get at here. My negative experiences with our vehicle, of which I have not shared with this group except for the first service issue I had, carry no weight or influence.

Similar to me coming here and singing praises of how great and wonderful this vehicle, or the company producing it is. My opinion, as everyone else's here, doesn't matter and shouldn't be shared.

There is a group of folks here who cannot tolerate negative emotions experienced by other people. The reasons for the lack of tolerance make perfect sense. But it doesn't change the fact that you cannot come here and be emotionally raw about your frustration with Rivian or its products, without swift retribution.

I appreciate that there are others in this space who have different perspectives from me. I actually value your honesty.

The reason for the "Some people's kids" title was intended to highlight what I see as similarities between how some people handle different opinions than their own, similar to how children behave when someone doesn't agree with their point of view. Children get mad and say hurtful things.

I really appreciated the points being brought up around bias theories. It stands to reason that within a group such as this, you'd see affinity and in-group bias regularly. Any negative emotion around Rivian or their vehicles draws a response against those biases.

"Rivian can't suck, because then I'd be a dumbass for loving this thing some much." sort of thing...

(not that I am calling anyone a dumbass)

 

[UnsungZero_OldTimeAdMan]

"Rivian can't suck"

And that's where you went off the rails. I've not been in this forum since its inception. But I've been in it longer than you. And I have never ever seen anyone that fanatical and blind about Rivian. Instead, there are the Tesla trolls who consistently shit post to praise their brand and false messiah.

The fact that you perceive majority here to be like that, exposes your own bias and folly.

 

[justinkitswa]

To be clear, I actually don't think Rivian sucks. I think they deserve our fair and honest feedback, it makes their product better and helps them remain competitive.

I respect them as an engineering organization. I've watched all the videos I can find of their engineers deep speaking about network architecture, modularity, etc.

I bought (not leased) an R1S when I was financially able to do so, because I love the car and and I love the company. In many ways I'd be considered a fanatic about the company.

I don't see the point in flaying people who come here to vent. It serves me no purpose. It doesn't do any favors to Rivian to steamroller over negative objective opinions and presume everyone on the planet loves their product wholeheartedly.

For the record, this was the post that got me thinking about this...
https://www.rivianforums.com/forum/...and-needs-to-get-better-fast-before-r2.54353/

 

[UnsungZero_OldTimeAdMan]

To be clear, I actually don't think Rivian sucks. I think they deserve our fair and honest feedback, it makes their product better and helps them remain competitive.

I respect them as an engineering organization. I've watched all the videos I can find of their engineers deep speaking about network architecture, modularity, etc.

I bought (not leased) an R1S when I was financially able to do so, because I love the car and and I love the company. In many ways I'd be considered a fanatic about the company.

I don't see the point in flaying people who come here to vent. It serves me no purpose. It doesn't do any favors to Rivian to steamroller over negative objective opinions and presume everyone on the planet loves their product wholeheartedly.

And, ad nauseam, no one said it's illegal to vent. The problem is how it is done.

 

[Donald Stanfield]

There is a group of folks here who cannot tolerate negative emotions experienced by other people. The reasons for the lack of tolerance make perfect sense. But it doesn't change the fact that you cannot come here and be emotionally raw about your frustration with Rivian or its products, without swift retribution.

No one here is your therapist. What gives you the right to come in here and expect tolerance for your negative emotions? Where is it acceptable ANYWHERE to dump your frustrations and negativity on strangers? This comment reeks of entitlement. I couldn't imagine thinking I was the one in the right to dump on other people, and they were in the wrong for calling me on it instead of coddling me and putting baby powder on my bottom for me.

If you have so much trouble that you cannot moderate your emotions like an adult, I suggest seeing a professional to figure out how to get a handle on that.

 

[UnsungZero_OldTimeAdMan]

Where is it acceptable ANYWHERE to dump your frustrations and negativity on strangers?

If you have so much trouble that you cannot moderate your emotions like an adult, I suggest seeing a professional to figure out how to get a handle on that.

Bingo. The therapists' couch. That's where.

 

[justinkitswa]

No one here is your therapist. What gives you the right to come in here and expect tolerance for your negative emotions? Where is it acceptable ANYWHERE to dump your frustrations and negativity on strangers? This comment reeks of entitlement. I couldn't imagine thinking I was the one in the right to dump on other people, and they were in the wrong for calling me on it instead of coddling me and putting baby powder on my bottom for me.

If you have so much trouble that you cannot moderate your emotions like an adult, I suggest seeing a professional to figure out how to get a handle on that.

Thanks, I think we're both saying the same thing.

For reference, on the JL wrangler forum, here is what it looks like when a group of people get together and discuss a problem many people are experiencing. No one accused the OP of whining or bitching about first world problems. No one suggested they get therapy to deal with their problems.

https://www.jlwranglerforums.com/forum/threads/68c-battery-recall-🔥.158999/

 

[Scottski]

Thanks, I think we're both saying the same thing.

For reference, on the JL wrangler forum, here is what it looks like when a group of people get together and discuss a problem many people are experiencing. No one accused the OP of whining or bitching about first world problems. No one suggested they get therapy to deal with their problems.

https://www.jlwranglerforums.com/forum/threads/68c-battery-recall-.158999/

Are there ducks in the room with us right now?

 

[Donald Stanfield]

Thanks, I think we're both saying the same thing.

For reference, on the JL wrangler forum, here is what it looks like when a group of people get together and discuss a problem many people are experiencing. No one accused the OP of whining or bitching about first world problems. No one suggested they get therapy to deal with their problems.

https://www.jlwranglerforums.com/forum/threads/68c-battery-recall-.158999/

Again, you can discuss problems here, but you can't whine, vent, or be overly emotional about it. I am not sure why those things are so difficult to separate. Do you go up to random people in public and trauma dump on them? If it's not acceptable to do it to random strangers it's not acceptable here.

 

[justinkitswa]

I do not go up to random people in public and trauma dump on them.

I do get asked regularly "How do you like the Rivian?" My response is the same each time.

"Love it and hate it at the same time"

If they ask for more info, and they have time, I'll share what I feel about it. The good and the bad.

Like the time we had to take one of our dogs to be put down after a battle with cancer. The R1S on dog mode kept our other dogs safe and comfortable during a horrible moment in our lives, so we could focus on being there in the moment. Same when my wife's grandmother was passing in the hospital. We stayed by her for three hours with dog mode keeping our pups safe and comfortable.

And the other time when it wouldn't go into gear to take one of our other dogs to the 24 hour emergency vet when she swallowed a cheese wrapper with metal clips off the counter. Or the time it stopped DC charging 1100 miles from home in Buttonwillow CA.

I see this group generally more as the "How do you like your Rivian" crowd, and I think others do to.

I don't see this as a faceless/nameless group of strangers.

 

[UnsungZero_OldTimeAdMan]

Again, you can discuss problems here, but you can't whine, vent, or be overly emotional about it. I am not sure why those things are so difficult to separate. Do you go up to random people in public and trauma dump on them? If it's not acceptable to do it to random strangers it's not acceptable here.

I wouldn't say you can't. I mean there's nothing in place to prevent anyone from doing it. But just like all of internet, and real life, if you're going to put yourself out there you better have thick enough skin to take what comes back. And if you can't handle what comes back, you better rethink if you've got what it takes to put yourself out there.

Newton's third law: every action has equal and opposite reaction.

Everyone has right to complain. And everyone has right to react to that, whether you like that reaction or not. Silly to complain about the reactions.

 

[s4wrxttcs]

Again, you can discuss problems here, but you can't whine, vent, or be overly emotional about it. I am not sure why those things are so difficult to separate. Do you go up to random people in public and trauma dump on them? If it's not acceptable to do it to random strangers it's not acceptable here.

Who are you to say what other people can use this forum for?

Where in the Forums rules does it say you can't whine, vent or be emotional about it?

How can you even own a Rivian if you couldn't whine, vent or be emotional about it?

I don't know about anyone else but I don't need to go from 0-60 in 3 seconds for logic.
I'm not running over rocks for logic
I'm not experiencing the joys of having a low center of gravity for logic

As owners we need to realize that Rivian is number one in customer satisfaction but almost dead last in reliability.

It's essentially the number one vehicle to love and hate.

To deny emotion is to deny what the vehicle is.

Maybe a Toyota forum is the right place for you.

 

[mkhuffman]

Thanks, I think we're both saying the same thing.

For reference, on the JL wrangler forum, here is what it looks like when a group of people get together and discuss a problem many people are experiencing. No one accused the OP of whining or bitching about first world problems. No one suggested they get therapy to deal with their problems.

https://www.jlwranglerforums.com/forum/threads/68c-battery-recall-.158999/

Yeah, but the OP didn't whine or bitch. He just posted a video and started a discussion about the recall. And a lot of the members of that forum appear to be ICEV owners, who are not impacted by the 4xe recall.

I have been on this forum a long, long time. And I know if we had a recall like that, the discussion would be very similar to what is happening on that forum.

But it doesn't matter. This is a different community. And that is the part you are missing. It is a community.

Who are you to say what other people can use this forum for?

Where in the Forums rules does it say you can't whine, vent or be emotional about it?

How can you even own a Rivian if you couldn't whine, vent or be emotional about it?

I don't know about anyone else but I don't need to go from 0-60 in 3 seconds for logic.
I'm not running over rocks for logic
I'm not experiencing the joys of having a low center of gravity for logic

As owners we need to realize that Rivian is number one in customer satisfaction but almost dead last in reliability.

It's essentially the number one vehicle to love and hate.

To deny emotion is to deny what the vehicle is.

Maybe a Toyota forum is the right place for you.

You are correct that the forum Administrators don't prohibit whining. But this is a community. In a community, the members of the community also police behavior. That is how ALL communities work. Just because the Admin allows, it doesn't mean the community will accept it.

If you don't like the rules set by the community, you are free to leave. Or free to try to change the culture of the community.

Is this community perfect? Of course not. There are things I don't like about it.

For example, I know some people have set my user ID to "Ignore" because they don't like my political persuasion. I think that is close minded and destructive. But that is the way this community is. It has people who are so radical in their opinions they are offended by mine.

But I do like the pushback on whining and complaining. And I really, really like how most people here try to help those who need help. When they ask for help, that is. So I think overall it is a very positive social media community.

One day you might agree.

 

[Donald Stanfield]

Who are you to say what other people can use this forum for?

Where in the Forums rules does it say you can't whine, vent or be emotional about it?

How can you even own a Rivian if you couldn't whine, vent or be emotional about it?

I don't know about anyone else but I don't need to go from 0-60 in 3 seconds for logic.
I'm not running over rocks for logic
I'm not experiencing the joys of having a low center of gravity for logic

As owners we need to realize that Rivian is number one in customer satisfaction but almost dead last in reliability.

It's essentially the number one vehicle to love and hate.

To deny emotion is to deny what the vehicle is.

Maybe a Toyota forum is the right place for you.

I can say whatever I'd like, as can you. I'm going to push back on whining every single time. We are supposed to be adults here; people should act like it.

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