Turtle Mode (potentially triggered by Car Wash)

[Njr423]

Last week I had an incident where after driving 40 miles to meets friends at a restaurant I got back into my RS1 went immediately into Turtle mode. When I called Rivian service ( they answered in one ring at 930 PM) they recommended RESET which we tried twice but still in Turtle mode. The Service tech offered to arrange a tow to a Service Center which is over 4 hours away . He said the one other thing to try would be to put the car in Sleep mode for an hour. After letting the car sit for almost an hour I was able to get the car to run at normal . The Service calls were unable to explain what caused the problem but the next day there was a substantial puddle of water under the car that came out of the drain holes that route through the bottom battery panel. The only thing i can think about is that the afternoon before I took the car through an automated car wash ( used the car wash mode ) which included an undercarriage wash . I am speculating that the pressure of water shooting up into the holes near the battery panel might have caused an issue with one of the sensors.

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[Truffle]

Interesting to say the least.. one would have to think water can’t get that close to the battery if the vehicle is capable of wading 3ft water. I can’t see that being the reason. Strangers things have happened however

 

[HaveBlue]

There were reports of water sloshing around inside the doors after a rain so it wouldn't surprise me.

 

[Njr423]

Interesting to say the least.. one would have to think water can’t get that close to the battery if the vehicle is capable of wading 3ft water. I can’t see that being the reason. Strangers things have happened however

This was a high pressure cleaner that put in so much water it was still draining the next day. ( and I wont repeat the undercarriage cleaning in the future) The Call center basically said "untraceable glitch, call if it happens again"

 

[Dark-Fx]

Interesting to say the least.. one would have to think water can’t get that close to the battery if the vehicle is capable of wading 3ft water. I can’t see that being the reason. Strangers things have happened however

Anywhere high pressure water gets into that it isn't supposed to generally means the water can't get back out either, unless the seal is destroyed.

 

[Truffle]

Anywhere high pressure water gets into that it isn't supposed to generally means the water can't get back out either, unless the seal is destroyed.

Exactly why I don’t suspect the OPs issue is related to the car wash - no one went and manipulated a one way seal to relieve water for drainage to relieve a electrical sensor fault related to the battery/moisture. A sleep cycle fixed it …

Ps. have you seen the water testing bays in the r&d section of car manufacturing plants? They blast water from all angles and drive through it repeatedly to identify blatant water exposure issues.. maybe this is a unicorn water related issue yes, but probably not. This is on top of the wading testing.

I just think since a sleep cycle fixed it and rivian didn’t receive a blatant fault or error log when he phoned in, it’s not water related.

Alas, stranger things have happened

 

[Njr423]

Thank you. I tried calling asking two or three times why a sleep cycle would the issue and I couldn't get an answer. If it's a computer code thing I would think a reset would have fixed it but that didn't work initially. Anyway if I put a few hundred miles on it since and haven't repeated so I'm crossing my fingers that isn't something major no

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