Not allowed to drive R1S before purchase

[Cactus]

I am scheduled to pick up my R1S on Monday (pre-order Sept 2019), so I asked the Rivian person who texted me that my R1S was almost ready for pickup at the Phoenix Service Center if I could drive the vehicle and do a quick inspection before purchase. He said they don't allow customers to drive prior to completing the purchase, but an inspection would be good for me to do.

Anyone else (or everyone else?) experience being prohibited from driving the vehicle you ordered before you actually buy it?
Don't people test drive cars before they buy them at regular car dealers all the time?

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[DuoRivians]

That’s correct. You can’t drive the vehicle until after accepting delivery

 

[SANZC02]

I am scheduled to pick up my R1S on Monday (pre-order Sept 2019), so I asked the Rivian person who texted me that my R1S was almost ready for pickup at the Phoenix Service Center if I could drive the vehicle and do a quick inspection before purchase. He said they don't allow customers to drive prior to completing the purchase, but an inspection would be good for me to do.

Anyone else (or everyone else?) experience being prohibited from driving the vehicle you ordered before you actually buy it?
Don't people test drive cars before they buy them at regular car dealers all the time?

No one test drove the vehicle they were picking up from Rivian. They did provide the ability to do first drives, were you not able to arrange for one of those?

I bought the R1S but my first drive was in an R1T.

 

[electruck]

I took a test drive in a demo vehicle almost 4 months before taking delivery but, like everyone else, my first drive in the vehicle I purchased was when I drove away from the service center after taking delivery.

 

[R1T Preds Fan]

Correct we drove our T with the rep after signing paperwork and had no issues after a thorough walk around prior to signing!

 

[ironpig]

7 day return policy I believe. Most important thing is to do a thorough walk around at pick up and look at all the body panels, trim, fit and finish etc. Flag it while you are there.

 

[connoisseurr]

I test drove both of my R1Ts before I accepted delivery and signed any documents.

Policies must have changed.

 

[Cactus]

No one test drove the vehicle they were picking up from Rivian. They did provide the ability to do first drives, were you not able to arrange for one of those?

I bought the R1S but my first drive was in an R1T.

Yes, I did the first drive. But with the variability in vehicle assembly, I was hoping to drive mine.

 

[LL75]

Yes, I did the first drive. But with the variability in vehicle assembly, I was hoping to drive mine.

You have 7 days. Test drive it for 7 days. Return it if you don't like it for any reason

 

[NineElectrics]

You can’t properly inspect the car without a drive. Rattles, knocks, squeaks, shakes, shudders, misaligned steering, etc.

 

[NineElectrics]

You have 7 days. Test drive it for 7 days. Return it if you don't like it for any reason

This comes with many hidden costs, like insurance, and finance charges when Rivian takes months to refund your money…

 

[azbill]

Bought my used R1T from a dealer, drove it before purchasing. Many on these forums bash dealers, but there are benefits.

 

[Riptide]

That’s correct. You can’t drive the vehicle until after accepting delivery

 

[Riptide]

You can’t properly inspect the car without a drive. Rattles, knocks, squeaks, shakes, shudders, misaligned steering, etc.

Exactly. The 7 day return policy doesn’t make this any better. Further inconvenience could easily be avoided, even if you just ride along in the vehicle you are receiving with the delivery driver.

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