7500 mile service worth doing?

[R1Tom]

For my money? Nope! I'm not in disagreement with you on this point, for sure!

You should read about what guys with Bugattis and Koeneggsegg pay for their oil change and multi point inspections though (more than I've paid for MULTIPLE cars)...that's nuts.

There are some old Ferrari and Lambo that tempt me sometimes....but not going to do engine removals, etc...for regular maintenance.

All good!

I am all for doing the recommended service....I just cant deal with the drive and time till I get a closer service center. And I really want Rivian to be more transparent on what they want done.

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[R1Thor]

There are some old Ferrari and Lambo that tempt me sometimes....but not going to do engine removals, etc...for regular maintenance.

All good!

I am all for doing the recommended service....I just cant deal with the drive and time till I get a closer service center. And I really want Rivian to be more transparent on what they want done.

I agree with that, too.

My nearest service center is 2.5 hours away. I can't even make it there and back on a single charge. Fortunately (?) I've always had to leave it for a few days, and they return it recharged. If this is a 'stop in,' I don't know how I'd get home (there are literally zero superchargers between home and the service center--this area is a charging desert unless you're a Tesla or are OK with 6.6kW charging... OR, I could drive an extra ~45 minutes south and supposedly there's an EA charger at a Walmart, but that'd add hours still to my trip).

So, all that said, hopefully we get more service centers. Hopefully they 'release' the schedule and list of performed services so that I can find a local shop that might be willing to do the job, OR find a way to enable mobile service to do ALL of it, somehow (which I think is doubtful given the 22,500 service entails...wait)


SO, I just checked the site: https://rivian.com/support/article/what-is-the-maintenance-schedule-for-r1-vehicles
Am I misremembering, or did they remove the 22,500 "Comprehensive Inspection" interval? Or is that listed somewhere else?

SO, if they can do the multi-point via mobile service... ?

 

[R1Tom]

I agree with that, too.

My nearest service center is 2.5 hours away. I can't even make it there and back on a single charge. Fortunately (?) I've always had to leave it for a few days, and they return it recharged. If this is a 'stop in,' I don't know how I'd get home (there are literally zero superchargers between home and the service center--this area is a charging desert unless you're a Tesla or are OK with 6.6kW charging... OR, I could drive an extra ~45 minutes south and supposedly there's an EA charger at a Walmart, but that'd add hours still to my trip).

So, all that said, hopefully we get more service centers. Hopefully they 'release' the schedule and list of performed services so that I can find a local shop that might be willing to do the job, OR find a way to enable mobile service to do ALL of it, somehow (which I think is doubtful given the 22,500 service entails...wait)


SO, I just checked the site: https://rivian.com/support/article/what-is-the-maintenance-schedule-for-r1-vehicles
Am I misremembering, or did they remove the 22,500 "Comprehensive Inspection" interval? Or is that listed somewhere else?

SO, if they can do the multi-point via mobile service... ?

Very interesting indeed.....

The 22500 extensive service has been removed from my app and the article.

Somebody must have seen the red flag that was and decided to pull it. Or the inference of vehicles having to make trips to service centers for a comprehensive check of that list every 22500k. Or that they would have to publish all of exactly what they want performed, which could be used against them on a sales front. Whatever the reason...it is completely gone.

 

[R1Tom]

I agree with that, too.

My nearest service center is 2.5 hours away. I can't even make it there and back on a single charge. Fortunately (?) I've always had to leave it for a few days, and they return it recharged. If this is a 'stop in,' I don't know how I'd get home (there are literally zero superchargers between home and the service center--this area is a charging desert unless you're a Tesla or are OK with 6.6kW charging... OR, I could drive an extra ~45 minutes south and supposedly there's an EA charger at a Walmart, but that'd add hours still to my trip).

So, all that said, hopefully we get more service centers. Hopefully they 'release' the schedule and list of performed services so that I can find a local shop that might be willing to do the job, OR find a way to enable mobile service to do ALL of it, somehow (which I think is doubtful given the 22,500 service entails...wait)


SO, I just checked the site: https://rivian.com/support/article/what-is-the-maintenance-schedule-for-r1-vehicles
Am I misremembering, or did they remove the 22,500 "Comprehensive Inspection" interval? Or is that listed somewhere else?

SO, if they can do the multi-point via mobile service... ?

Now that the 22500 is gone, I did notice they added "suspension wear and fastner torque including lug nuts" to the 7500 intervals.

I wonder if Rivian own service team is checking suspension torque values when performing the remote 7500 interval service? Maybe I will have it done soon just to see.....

 

[R1Thor]

Maybe I will have it done soon just to see.....

If you do, please report back!

 

[R1Tom]

If you do, please report back!

Will do...not sure when as I do my own rotations but maybe early summer.

 

[hayduke]

All interesting info. I did end up deciding to do the 22.5k mile service, which ended up translating to a bunch of different stuff on the work order I signed, including changing the cabin filter and replacing the tire sealant kit (maybe they dry up?). The service tech actually said they wouldn't charge me for the tire rotation since the wheels had to come off anyway for some other part of the inspection. Total was $278 including tire rotation. $240 in labor (1.2 hours), $35 in parts (filter) and little tax on the filter. No separate charge for tire rotation and no parts charge for the tire kit. Also no issues found in the "comprehensive inspection".

So, I would have paid $60 for the tire rotation, and my truck was probably due to have a new filter installed (maybe $100 installed? just a guess. no idea how much labor) so I guess I paid an additional maybe ~$100-ish for an inspection that showed everything was OK. ¯\_(ツ)_/¯

Seems fine. The service tech was super nice and courteous and they gave me a loaner. I continue to be impressed with the level of service, and for dealership service prices it seems fairly reasonable cost wise.

 

[R1Thor]

...

Seems fine. The service tech was super nice and courteous and they gave me a loaner.

...

Does this mean that you had to leave it for a period of time (it's not a stop in/wait/leave type service)?

The other thing I've noticed is they've taken the 22,500 comprehensive inspection off of their site--it only lists the 7500 multi-point inspections now (https://rivian.com/support/article/what-is-the-maintenance-schedule-for-r1-vehicles).

 

[hayduke]

Does this mean that you had to leave it for a period of time (it's not a stop in/wait/leave type service)?

in my case it was for some other service items that I brought the truck in for at the same time. given that they bill 1.2 hours for the inspection i think it probably doesn't take that long. i think mobile service might have been an option too, but again I had to bring my truck in for some other minor issues.

The other thing I've noticed is they've taken the 22,500 comprehensive inspection off of their site--it only lists the 7500 multi-point inspections now (https://rivian.com/support/article/what-is-the-maintenance-schedule-for-r1-vehicles).

yeah i noticed that earlier in this thread. which is why i thought it was interesting they included it on my invoice with the "comprehensive inspection" verbiage.

 

[Mathme]

Nothing in that 7500 mile checkup requires a trip into Rivian. The only thing remotely close would be "Suspension wear and fastener torques".

The bigger thing is the brake fluid change at 3 years and fluid changes at 112k miles.

 

[PBRAZ]

I mentioned this in the other thread but you are all doing yourselves a disservice by having the mobile techs rotate your tires since they aren't balancing them. That is extremely important, especially on these vehicles.

 

[iansriv]

I'm at ~4500 miles. I think I will set up an appointment for the 7500 mile service now mostly because I have a boring life and this type of stuff is the highlight of my day. I'm venturing into the unknown-will they or won't they charge me $240? How many weeks will they keep my car for a few minutes of looking at it. What POS rental will Enterprise give me this time? This is exciting!

 

[R1Thor]

I mentioned this in the other thread but you are all doing yourselves a disservice by having the mobile techs rotate your tires since they aren't balancing them. That is extremely important, especially on these vehicles.

Once a wheel has been properly road force balanced properly, it REALLY should not need to be rebalanced until you swap rubber. Especially with modern wheels (really high tolerance holding CNC milling), and very consistent tire molds... yeah, there really shouldn't be too many scenarios I can think of where you'd need a rebalance. If your techs did a terrible job in the first place and you're throwing weights, but then that's just crappy workmanship.

Just my .02.

 

[PBRAZ]

Once a wheel has been properly road force balanced properly, it REALLY should not need to be rebalanced until you swap rubber. Especially with modern wheels (really high tolerance holding CNC milling), and very consistent tire molds... yeah, there really shouldn't be too many scenarios I can think of where you'd need a rebalance. If your techs did a terrible job in the first place and you're throwing weights, but then that's just crappy workmanship.

Just my .02.

Balancing is about the wheel AND the tire. There is a lot of uneven tread wear happening due to weight, power distribution and air suspension raising and lowering, all which can throw off balance. Or maybe you lost a weight somewhere. You are paying money, why not do it right?!

 

[R1Thor]

Balancing is about the wheel AND the tire. There is a lot of uneven tread wear happening due to weight, power distribution and air suspension raising and lowering, all which can throw off balance. Or maybe you lost a weight somewhere. You are paying money, why not do it right?!

I pay $0, because I rotate tires myself.

From my perspective (and this is mostly conjecture), the re-balancing necessity was due to poorer (read: less consistent and lower toleranced) machining and manufacturing practices historically.

With modern manufacturing and higher accuracy machining/ injection molding, etc. I'd bet there's not a significant delta unless there's a defect in the parts.

That said, I'm rotating every 5k, and the internet suggests ideally re-balancing every 12k. So, maybe split the difference and rotate 2x, then have someone professionally rotate and road balance once, rinse and repeat until you need new tires (at which point, you're having them road force balanced anyway)?

Just my .02. Everyone should do their own homework and make up their own mind. I have no real data to back any of this up, other than a quick Google search. So, if you'd prefer to defer to Hitchens Razor, go for it!

That said, if you're feeling vibrations or have excessive pull to one side or another, then you're probably overdue for some balancing (or an alignment), and should be getting professional help anyway.

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