Live camera not working

[Rivox]

After the latest update my live cameras are no longer working. Anyone else having this problem. I’ve tried closing the app, restarting my phone nothing.

G1 R1T

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[dev_null]

Had this issue after the Halloween update and it persisted with .43. Rivian Support had me unpair my phone key and re-pair it (remove key from Rivian app, then remove Rivian key from Bluetooth on phone, force close Rivian app, re-open Rivian app and start the PAAK paring process).

Works like a charm now!

 

[Manalishi]

I am having the Live camera not working and also I'm unable to change target charge percentage. I think these problems started with update 2024.43.30. These problems are affecting both Android and iOS phones. Lock/unlock and cabin conditioning do still work fine.

When I get a chance I will try removing/re-adding the phones to see if it helps.

 

[cohall]

I had this after the last update. Infotainment reset brought it back to life. Start there if you haven’t already.

 

[Donald Stanfield]

Not to be a smartass but you do have a connect+ subscription correct?

 

[Manalishi]

I had this after the last update. Infotainment reset brought it back to life. Start there if you haven’t already.

I had done both a soft and hard reset in the vehicle, neither helped.

Following the remove PAAK in app, remove key in Bluetooth settings, set up PAAK resolved both the Live Cameras and target charge settings issues on both Android and iOS. Thanks @dev_null!

 

[Rivox]

Yes absolutely have connect+

 

[Manalishi]

Not to be a smartass but you do have a connect+ subscription correct?

Always good to ask all the basic questions. Yes, my Connect+ subscription is active.
Your question, though, raises another in my mind... I get that Live Cameras requires Connect+, but does adjusting target charge level also require it? I had thought not, but now you have me wondering.

 

[Donald Stanfield]

Always good to ask all the basic questions. Yes, my Connect+ subscription is active.
Your question, though, raises another in my mind... I get that Live Cameras requires Connect+, but does adjusting target charge level also require it? I had thought not, but now you have me wondering.

I don't think so.

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