Poll: Has your Rivian ever turtled?

[B_Wagon136]

Still in the used market and trying to discern how prevalent this issue is. Secondarily, does a turtled Rivian suffer increased risk of turtling again after the initial issue is resolved? If i'm shopping in the used market, do I have any way of knowing if a Rivian has turtled before?

Thanks for your participation.

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[Jeff B.]

I have an early VIN R1T and had the rear drive unit fail early in my ownership. It went into to turtle mode and let me pull over in a parking lot to call service. They instructed me to go into conserve mode and limp home since I was pretty close and they had a flat bed at my house the next day to take it to service center. They got me in a loaner quickly and got me back in my truck in about three weeks. I’ve got 39,000 miles now and would not hesitate to buy another R1T.

 

[waitingonanr1s]

Twice ('25 R1S) - two bad cooling valves in a row at its first and third high speed charging sessions (separated by a 10 days stay at the Phoenix SC). Third has been solid.

 

[McLovin]

‘24 R1T. After one year of ownership (12k miles), the only issue I’ve had worth mentioning was a faulty rear passenger door handle that was “possessed”. Fixed when my PTC was installed.

I say this on the eve of me driving ~ 400 miles to Rochester, NY. Hope I didn’t just jinx myself…

 

[schwartz83]

Still in the used market and trying to discern how prevalent this issue is. Secondarily, does a turtled Rivian suffer increased risk of turtling again after the initial issue is resolved? If i'm shopping in the used market, do I have any way of knowing if a Rivian has turtled before?

Thanks for your participation.

Yes, but soft reset fixed it.

 

[Donald Stanfield]

From the posts here it seems that although issues can happen Rivian usually resolves them. Any issues I’ve ever had were 100% resolved

 

[waitingonanr1s]

From the posts here it seems that although issues can happen Rivian usually resolves them. Any issues I’ve ever had were 100% resolved

They resolve them sure, but the wild card is how many weeks are you going to be driving in an Enterprise rental while they do? People would be a lot more forgiving if loaners were available from the first stranding incident. Maybe open one less space this year and set aside some more loaners for every service center - that's my thought.

 

[Donald Stanfield]

They resolve them sure, but the wild card is how many weeks are you going to be driving in an Enterprise rental while they do? People would be a lot more forgiving if loaners were available from the first stranding incident. Maybe open one less space this year and set aside some demos for every service center - that's my thought.

I’ve been lucky to have a Rivian loaner on the rare occasion I needed one. It did make the repairs much easier to swallow

 

[waitingonanr1s]

I’ve been lucky to have a Rivian loaner on the rare occasion I needed one. It did make the repairs much easier to swallow

Yeah - that's what got me upset with them real quick. Driving to Phoenix to trade in my Gen 1 and coming home in a Mitsubishi, which I kept for 10 days. The second time they had a loaner waiting on me at San Diego SC - but it could just be Phoenix. Nothing good happened at that SC.

All water under the bridge at this point and the trouble-free record since has been helping improve my attitude. Fingers crossed it continues.

 

[pointless]

Not yet with 2023 R1T Quad. But 2020 Tesla Model Y did after a mouse chewed through a wheel sensor.

 

[COdogman]

 

[pointless]

BTW currently in a 2023 R1T loaner while El Segundo SC is chasing down an SOS (LTE antenna???) error and a few other items including a service bulletin type item.

1st time I have NOT had to Uber to an Enterprise for a rental:
1. R1S - Rental
2. Silverado EV - Rental
3. Lucid Air - Rental
4. R1T - loaner

I think that’s all of them, may have had a forgettable ICE in there somewhere. Have enjoyed trialing the various EVs actually.

 

[McLovin]

I’ve been lucky to have a Rivian loaner on the rare occasion I needed one. It did make the repairs much easier to swallow

Not only did I get an R1T as a loaner when my PTC was getting installed, it was a Quad (mine is just a Dual). I tried “Launch Mode” once…

…once.

 

[ThumprMN]

Your results are going to be skewed. I have never had turtle issues, and I’ve stopped responding to most of these surveys.

 

[usulio]

Monday - hit pothole at 55mph. Error message "Service Suspension Soon". Turtle icon and message "Performance limited". 51mph limit.

Wednesday - dropped off to service center

following Tuesday (today): rear jounce lines replaced ($2xx, $9xx with labor) and good to go again.

This was my first time seeing the turtle icon that I recall. I voted yes, not sure if that's the intention of the question.

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