Hypothetical Breakdown

[crashmtb]

in buying one you have to be prepared to wind up stranded on the side of the road

I own a ford and an old land rover. My body is ready. ?

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[thrill]

One point to note is that a well networked system such as the Rivian will be sending (hopefully) relevant data to the mothership frequently, and like most mechanical and electrical devices, seldom do things *suddenly* break, but rather have little warnings that we as people tend to ignore but computer algorithms can see occurring in near-real-time and notify you to exercise the minor inconvenience of taking it to a service center before it becomes the middle-of-nowhere major inconvenience.

 

[ajdelange]

Happens all the time. You are happily typing away on the forum here and suddenly your OS freezes without any warning whatsoever. Are you saying this has never happened to you?

 

[kanundrum]

I own a ford and an old land rover. My body is ready. ?

Same with a Alfa. Bring it on ?

 

[ironpig]

Been there, done that but with a legacy brand vehicle and an established dealer network. Rivian is going to arrange a multi-hundred mile tow to a repair facility? That would be great. Do you really think I can rely on that?

Maybe you'd be more comfortable in a Ford F-150 Lightning. You get a new electric truck, but have the backing of the dealer network you are used too.

Having been through the early Tesla days of 2014 I can tell you that you should expect there will be going pains, longer delays for fixes, etc etc. It's a brand new car company. If you don't live in a big city or near a service center, there will be delays getting your car fixed.

But overall, I have never been left stranded by an electric car the way I have with ICE vehicles.

 

[ironpig]

I own a ford and an old land rover. My body is ready. ?

Ha. I had a 2004 Land Rover Discovery. That car left me stranded more times than any car I've ever owned. I loved it, but boy was it frustrating.

 

[Larry]

Maybe you'd be more comfortable in a Ford F-150 Lightning. You get a new electric truck, but have the backing of the dealer network you are used too.

Having been through the early Tesla days of 2014 I can tell you that you should expect there will be going pains, longer delays for fixes, etc etc. It's a brand new car company. If you don't live in a big city or near a service center, there will be delays getting your car fixed.

But overall, I have never been left stranded by an electric car the way I have with ICE vehicles.

Not sure where this thread is headed. I asked a simple, hypothetical question trying to understand how a startup like Rivian handled such things. Let’s not make this into a bigger deal than it is.

 

[ironpig]

Not sure where this thread is headed. I asked a simple, hypothetical question trying to understand how a startup like Rivian handled such things. Let’s not make this into a bigger deal than it is.

Maybe you read a tone in to my response I didn't intend. I have a Ford dealer 15 minutes from my house and I have a deposit on a Lightning as well. I like the Rivian much more and we have multiple cars so if it's out of commission, it's not a big deal. But There are definitely advantages to having a dealer network for service.

The only thing we know is Rivian's plan for service is essentially the same as Tesla's was in the beginning. I have a 2014 Tesla and there were many times in the early days that the car had to be rebooted and/or service needed to be done and I didn't have the car for a while. It was never awful, but if it's your only car and you rely on it, it can be frustrating. Once my Tesla MMC crashed so the car was bricked but that was in year 7. And the car was parked in my driveway. But I never was stranded by the side of the road or had problems while driving.

 

[crashmtb]

Not sure where this thread is headed. I asked a simple, hypothetical question trying to understand how a startup like Rivian handled such things. Let’s not make this into a bigger deal than it is.

They will send a tow truck, and take your vehicle…somewhere for repair.

 

[Larry]

Maybe you read a tone in to my response I didn't intend. I have a Ford dealer 15 minutes from my house and I have a deposit on a Lightning as well. I like the Rivian much more and we have multiple cars so if it's out of commission, it's not a big deal. But There are definitely advantages to having a dealer network for service.

The only thing we know is Rivian's plan for service is the essentially the same as Tesla's was in the beginning. I have a 2014 Tesla and there were many times in the early days that the car had to be rebooted and/or service needed to be done and I didn't have the car for a while. It was never awful, but if it's your only car and you rely on it, it can be frustrating. Once my Tesla MMC crashed so the car was bricked but that was in year 7. And the car was parked in my driveway. But I never was stranded by the side of the road or has problems while driving.

I’m driving a Ford Mustang Mach—E now. It’s been in the shop for over a week having recalls done. I’m very close to the threshold for the state lemon law. Can’t say the Ford dealer network has been much help. That’s why I’ve recently sold an F-450, a Ranger and ordered a Rivian.

I get regular abuse over brand loyalty and even more over the often emotional issue of whether a vehicle gets energy through a wire or a pipe. Hence I live in dread of being pulled into such discussions.

 

[Larry]

They will send a tow truck, and take your vehicle…somewhere for repair.

Question answered.

 

[Dark-Fx]

Say I find myself sitting on the roadside with a dead Rivian. My home and the nearest Rivian facility are hundreds of miles away.

Now what?

Call roadside. Same group of people are going to pick up your Rivian as they would for any other vehicle. All that stuff is well established.

 

[ironpig]

I’m driving a Ford Mustang Mach—E now. It’s been in the shop for over a week having recalls done. I’m very close to the threshold for the state lemon law. Can’t say the Ford dealer network has been much help. That’s why I’ve recently sold an F-450, a Ranger and ordered a Rivian.

I get regular abuse over brand loyalty and even more over the often emotional issue of whether a vehicle gets enter through a wire or a pipe. Hence I live in dread of being pulled into such discussions.

gotcha. Sorry to hear that. I have the same issue sometimes. I have a bunch of Toyotas so people think I’m a “Toyota guy” but honestly I don’t have an allegiance to any brand. I have been looking at more Ford products lately than I probably have at any other time of my life. (Until reading your experiences)

That stinks to hear of your problems with the Mach E. I really like the design of that car and was hoping it would be a winner.

 

[crashmtb]

Question answered.

I’m presuming it will be like every other company’s ro

I’m driving a Ford Mustang Mach—E now. It’s been in the shop for over a week having recalls done. I’m very close to the threshold for the state lemon law. Can’t say the Ford dealer network has been much help. That’s why I’ve recently sold an F-450, a Ranger and ordered a Rivian.

I get regular abuse over brand loyalty and even more over the often emotional issue of whether a vehicle gets energy through a wire or a pipe. Hence I live in dread of being pulled into such discussions.

I am anticipating the rivian will be more reliable than any internal combustion vehicle I’ve owned. A low bar, but attainable. After all, there are far fewer moving parts.


really looking forward to not being on a first name basis with a dealership service department ?

 

[Larry]

I’m presuming it will be like every other company’s ro

I am anticipating the rivian will be more reliable than any internal combustion vehicle I’ve owned. A low bar, but attainable. After all, there are far fewer moving parts.


really looking forward to not being on a first name basis with a dealership service department ?

I sure can’t say that about my Mach-E. It’s probably the least reliable vehicle I’ve ever owned. Of course it’s less mechanical problems and more software. After 25+ years in IT I know a botched software development project when I see one.

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