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  1. Introducing the R1 Shop... Email Communication

    Even if emails go out now to a large group, waiting until late Friday is a crappy way to treat customers.
  2. Introducing the R1 Shop... Email Communication

    RJ has also stated they had all the parts and supplies they needed to build all LE vehicles in 2022. So Rivian either lied then, is choosing to delay R1S in quantity for other reasons, or cannot follow through on the supplies it said it has. Not all of that is necessarily Rivian’s fault but at...
  3. Introducing the R1 Shop... Email Communication

    You are right. 1,500-2,000. That doesn’t qualify as “thousands” in my book and would still be a big F U from Rivian to R1S customers.
  4. Introducing the R1 Shop... Email Communication

    Based on Rivian's own numbers, a 90/10 split is going to be at most 200 R1S.
  5. Introducing the R1 Shop... Email Communication

    If they can’t get out at least the LE R1S I am not sure how it is anything other than a choice to screw half the reservation base with the hope they get a bunch of cancellations.
  6. Rivian email: Introducing the R1 Shop

    This sounds bad for the R1S for sure. I think the key will be if they try to get the R1S LEs out this year. If I recall correctly, the original windows had LEs done in Q3 2021. Do they still plan to finish that out? I fear no or they could have said so in this communication.
  7. "By the end of May" communication

    Glad we got theoretical, public confirmation that deliver updates roll out next week. I expect it will take weeks - if not months - for everyone with a 2022 window to get an update. Still, why does it take missing the deadline and then replying to a tweet to get even that much info?
  8. UPDATED 6/2 - Delivery day (Hello!) and Return day (Goodbye) ... argh! "Ride height change not possible due to overheated air compressor"

    I feel terrible for OP. The more of these stories I read the more worried I get about taking deliver - although based on current communication skill of Rivian that may never occur anyway. I accept some degree of early adapter risk but these stories are getting worse and worse.
  9. "By the end of May" communication

    If the Reddit post is correct that means CS is not even giving out the same information to everyone today. If true, why isn’t there a message to everyone stating “we are sorry we are late but we will start rolling out updates in groups starting this week and hope to get everyone updated by...
  10. "By the end of May" communication

    Being a Guide or CS at Rivian has to be an awful job. Their management has set them up to fail at each turn. That is also an infuriating response. 5 weeks ago Rivian committed to May!
  11. "By the end of May" communication

    I'm still waiting for my Guide contact by Thanksgiving of 2021. They never directly confronted or acknowledged they were not going to follow through with that promised engagement with LE reservation holders. There are just so many self-inflicted wounds.
  12. "By the end of May" communication

    If Rivian does not reach out today, it's just another instance where they failed to follow through on a stated communication timeline. It's only been ~6 weeks since the April email promising outreach in late May. How can you keep missing deadline after deadline - self set deadlines - and gain...
  13. "By the end of May" communication

    I think best case scenario is the send something tomorrow. They seem to like to send news on the 1st of the month.
  14. I hesitate to say... guide contact R1S, 9/21 order date

    If a non-LE R1S order is getting a vehicle (or even info about timing) before 95% of LE orders my level of frustration with Rivian will reach galactic levels. Not upset with OP but it’s a complete joke how Rivian has treated the rest of us.
  15. Introducing Rivian Soft Sand Mode - Demo on R1S

    That yellow is really sharp. Still complete silence on R1S delivery updates though.
  16. Rivian News: Chief of Manufacturing Leaves Rivian, New COO Hired, Reorganization Splits Commercial and Retail Business

    Well we have one Rivian holiday weekend bad news dump. Will we get a follow-up on the R1S or will they just drag that out?
  17. Any R1S Delivery Updates?

    Rivian can never hope to come close to Ford’s numbers. At full capacity, the Normal plant can only put out 150,000 vehicles. Ford sells a million F150s a year and plans to produce 150,000 Lightnings alone next year.
  18. Any R1S Delivery Updates?

    An update going into a holiday weekend is typically used for bad news with the hopes people miss the news coverage.
  19. Email: "New improvements to the purchasing experience" (automating the process more)

    I am in the same boat, R1S LE holder, and I had received every email until the last two. I've never updated my email since ordering and double checked all my settings. Also, why would you send an email to R1T holders with order dates stretching out to the end of the year but not to R1S holders...





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