2018/19 Preorder holder - adding insult to injury

[mabowden]

It will be whatever RIVN is trading for on the day they announce it .

Buy 20 stocks = free wristband promo

Sponsored

 

[sevengroove]

Buy 20 stocks = free wristband promo

Oh so just $50 total? that's a steal (Please, stock gods, I only kid ... let it be $5,000).

 

[KiloV]

I am less concerned about opportunity cost regarding the $1,000 and more concerned about the fact people with more recent pre-order dates are getting deliveries and that Rivian hasn't been transparent on why. I got an update on my Lightning today and if my June/July window is pushed back it certainly looks like a Ford EV will beat Rivian to my garage.

Opinions will vary, of course, and emotions on this subject continue to run high; so no doubt there will be some hot and bothered responses to this post, but...

I think Rivian has explained this, at least on a macro level. They are batch building trucks in order to optimize their output. Once a truck is built, it is provisionally matched with a buyer based on location and order date. If a Limestone/Forest Edge truck is shipped to the Denver service center for delivery to a pre-order holder and then that pre-holder order doesn't take delivery of the truck - for whatever reason - then Rivian is going to find the next pre-order holder in the Denver area with a matching config and deliver the truck to that customer. Rivian isn't going to put that truck back on a car-carrier and ship it to Seattle because the "next person in line," by pre-order date, is in Seattle. It's just not economically viable to ship a vehicle twice. This is why people who ordered later than you are getting their trucks sooner than you. Truck-Config+Location+Pre-Order-Date=Delivery-Order. This system isn't perfect. If you pre-ordered on 11/26/2018, but configured a Yellow R1S with Ocean Coast interior and you live a long way away from a service center, you'll be waiting longer than anyone would like. Rivian would like nothing better than to deliver you a vehicle and take your money though. They'll do that as quickly as they can, but there are limits to what is practical. I already took delivery of my R1T, but I ordered an El Cap/Black Mountain Launch Edition, live 10 miles from a service center in a major metropolitan area, and put in my pre-order on 11/26/18; so I had all the factors working in my favor.

 

[mgc0216]

Well that's crap. Can't wait to see the price tag on that.

tree fiddy

 

[Count Orlok]

Opinions will vary, of course, and emotions on this subject continue to run high; so no doubt there will be some hot and bothered responses to this post, but...

I think Rivian has explained this, at least on a macro level. They are batch building trucks in order to optimize their output. Once a truck is built, it is provisionally matched with a buyer based on location and order date. If a Limestone/Forest Edge truck is shipped to the Denver service center for delivery to a pre-order holder and then that pre-holder order doesn't take delivery of the truck - for whatever reason - then Rivian is going to find the next pre-order holder in the Denver area with a matching config and deliver the truck to that customer. Rivian isn't going to put that truck back on a car-carrier and ship it to Seattle because the "next person in line," by pre-order date, is in Seattle. It's just not economically viable to ship a vehicle twice. This is why people who ordered later than you are getting their trucks sooner than you. Truck-Config+Location+Pre-Order-Date=Delivery-Order. This system isn't perfect. If you pre-ordered on 11/26/2018, but configured a Yellow R1S with Ocean Coast interior and you live a long way away from a service center, you'll be waiting longer than anyone would like. Rivian would like nothing better than to deliver you a vehicle and take your money though. They'll do that as quickly as they can, but there are limits to what is practical. I already took delivery of my R1T, but I ordered an El Cap/Black Mountain Launch Edition, live 10 miles from a service center in a major metropolitan area, and put in my pre-order on 11/26/18; so I had all the factors working in my favor.

That explains some of it but not people with 12 month newer orders getting delivery before 2019 orders. I just wish Rivian would be more transparent but I reckon they do not want to admit that 25 a day output is stretching their operations too thin.

 

[KnightNole07]

Opinions will vary, of course, and emotions on this subject continue to run high; so no doubt there will be some hot and bothered responses to this post, but...

I think Rivian has explained this, at least on a macro level. They are batch building trucks in order to optimize their output. Once a truck is built, it is provisionally matched with a buyer based on location and order date. If a Limestone/Forest Edge truck is shipped to the Denver service center for delivery to a pre-order holder and then that pre-holder order doesn't take delivery of the truck - for whatever reason - then Rivian is going to find the next pre-order holder in the Denver area with a matching config and deliver the truck to that customer. Rivian isn't going to put that truck back on a car-carrier and ship it to Seattle because the "next person in line," by pre-order date, is in Seattle. It's just not economically viable to ship a vehicle twice. This is why people who ordered later than you are getting their trucks sooner than you. Truck-Config+Location+Pre-Order-Date=Delivery-Order. This system isn't perfect. If you pre-ordered on 11/26/2018, but configured a Yellow R1S with Ocean Coast interior and you live a long way away from a service center, you'll be waiting longer than anyone would like. Rivian would like nothing better than to deliver you a vehicle and take your money though. They'll do that as quickly as they can, but there are limits to what is practical. I already took delivery of my R1T, but I ordered an El Cap/Black Mountain Launch Edition, live 10 miles from a service center in a major metropolitan area, and put in my pre-order on 11/26/18; so I had all the factors working in my favor.

I agree with you conceptually, but I would say that explanation still hasn't rung true (at least not 100% of the time). I know there are a lot of people (including many that pre-ordered before myself) that are waiting on trucks when the EXACT same configurations have been delivered in their locations. I think that is the big frustration for many of us earlier pre-order holders. Maybe a select few have just been unlucky, and that system has generally been followed, but that is little consolation for those left in the lurch.

At the end of the day, I am sure it is just growing pains for a new company. Despite some of my frustrations, I still fully believe in Rivian, and can't wait to get my butt in the seat of my truck. s00n!

 

[dleepnw]

Opinions will vary, of course, and emotions on this subject continue to run high; so no doubt there will be some hot and bothered responses to this post, but...

I think Rivian has explained this, at least on a macro level. They are batch building trucks in order to optimize their output. Once a truck is built, it is provisionally matched with a buyer based on location and order date. If a Limestone/Forest Edge truck is shipped to the Denver service center for delivery to a pre-order holder and then that pre-holder order doesn't take delivery of the truck - for whatever reason - then Rivian is going to find the next pre-order holder in the Denver area with a matching config and deliver the truck to that customer. Rivian isn't going to put that truck back on a car-carrier and ship it to Seattle because the "next person in line," by pre-order date, is in Seattle. It's just not economically viable to ship a vehicle twice. This is why people who ordered later than you are getting their trucks sooner than you. Truck-Config+Location+Pre-Order-Date=Delivery-Order. This system isn't perfect. If you pre-ordered on 11/26/2018, but configured a Yellow R1S with Ocean Coast interior and you live a long way away from a service center, you'll be waiting longer than anyone would like. Rivian would like nothing better than to deliver you a vehicle and take your money though. They'll do that as quickly as they can, but there are limits to what is practical. I already took delivery of my R1T, but I ordered an El Cap/Black Mountain Launch Edition, live 10 miles from a service center in a major metropolitan area, and put in my pre-order on 11/26/18; so I had all the factors working in my favor.

this doesn't hold water because there are examples of people with the exact same configuration in the same area not getting contacted. maybe that makes sense if a region was like ND,SD,MT,WY or something like that were it doesnt make sense to go to the next person in line but the next person in line close to where the truck is. and if a config was close enough, like only the wheels are different or the interior color, why not give the next person in line the option of choosing it instead because even those skipping the line with a late order are getting asked if they want the truck even though its slightly different than their config.

does Rivian has some method to the madness? probably... at least my logical side likes to think so. however, my observation and gut says its possibly decentralized and deliver choices are in the hands of guides/SC, which would then explain some of the craziness were seeing.

 

[miasm]

does Rivian has some method to the madness? probably... at least my logical side likes to think so. however, my observation and gut says its possibly decentralized and deliver choices are in the hands of guides/SC, which would then explain some of the craziness were seeing.

Yea, my guess is that their system doesn't have a button for "give me next in line" when a vehicle ends in the hands of the SC after someone backs out. Hell, it probably doesn't even have a "sort by pre-order date in my location", the SC is probably just slamming a couple of queries together until they find a match and go with it.

I would likely have wanted better, but I also think that like 95% of deliveries are going to people in the correct order, and it's just the optics that look bad.

Also, I would imagine that some service centers, like SF are slammed and have a very deep list to get through; it might not actually be good to be in an area where there's lots of orders (they started in these areas because they probably had the deepest backlog AND the most firm backlog; aka people that had the means to buy it, rather than put a deposit on a lark, so fewer will fall through for random assignment).

 

[jtshaw]

Land Rover one retails at $200US, which is not so bad compared to keyfob which are often 2-3x.

I wager rivian’s one will be similar.

I'd guess it'll be closer to Tesla's keycard cost since it's an NFC device. The Tesla Keycard is $35.

$200 for an NFC chip embedded in a wristband would be absolute highway robbery.

 

[crashmtb]

I'd guess it'll be closer to Tesla's keycard cost since it's an NFC device. The Tesla Keycard is $35.

$200 for an NFC chip embedded in a wristband would be absolute highway robbery.

i‘ll be surprised if it is under $150.

 

[jtshaw]

i‘ll be surprised if it is under $150.

You are probably right but... man... that is like $5 worth of parts right there...?

 

[crashmtb]

You are probably right but... man... that is like $5 worth of parts right there...?

The bracelet part itself is probsbly not so cheap to make. Moulds are expensive, there’s the little buckle on there….. who am I kidding these things are stamped out by tiny hands making $0.03/day

 

[jtshaw]

The bracelet part itself is probsbly not so cheap to make. Moulds are expensive, there’s the little buckle on there….. who am I kidding these things are stamped out by tiny hands making $0.03/day

Machines in this case, most likely... and the bracelet is definitely not expensive unless they made really strange material choices. Apple (who notoriously gets high margins from things like this) charges $50 for their silicon watch bands. Hell, you can buy a whole Fitbit with much more expensive ICs, a display, and a battery built into it for less than $100...

If they want folks to actually buy this thing hopefully they won't roll out a 1000% margin strategy

 

[ja_kub_sz]

this doesn't hold water because there are examples of people with the exact same configuration in the same area not getting contacted. maybe that makes sense if a region was like ND,SD,MT,WY or something like that were it doesnt make sense to go to the next person in line but the next person in line close to where the truck is. and if a config was close enough, like only the wheels are different or the interior color, why not give the next person in line the option of choosing it instead because even those skipping the line with a late order are getting asked if they want the truck even though its slightly different than their config.

does Rivian has some method to the madness? probably... at least my logical side likes to think so. however, my observation and gut says its possibly decentralized and deliver choices are in the hands of guides/SC, which would then explain some of the craziness were seeing.

I just got off the phone with a guide and they couldn't give me an exact timeline of when I would get my exact optioned vehicle (El Cap, Black interior), so instead they told me I could settle for a Launch Edition with AT tires, or I could get a black Adventure R1T which I decided to go with because it had the 22 inch wheels. But otherwise I pre-ordered in 2018 also, and they couldn't tell me when my vehicle would be ready for me the way I optioned it.

I guess I'm just buying someone else's Rivian who changed their mind.

But they told me I couldn't order the camp kitchen, I would be notified when I could buy it later.

I have no idea why I couldn't order it and then just wait.

I'm gonna talk to my guide again, but I kinda felt like the whole conversation was a mess.

We'll see... This is kinda just a all over the place.

 

[MichaelD]

they told me I could settle for a Launch Edition with AT tires, or I could get a black Adventure R1T which I decided to go with because it had the 22 inch wheels

My thinking is that I can change my wheels after purchase (assuming they bother me after I use them awhile), but the paint and interior are forever. So I plan to be flexible on wheels if/when I get a guide. My 2 cents

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