Anyone else having issues activating Universal Hands Free?

[pchang205]

I was told by the service center that it was a know issue and to do a hard reset and let the vehicle go to sleep. Done it 3x in 3 different neighborhoods (overnight as well) with full LTE bars. No luck. Anyone else face this issue?

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[bfilippo]

I did have this issue the other day, but I don’t use it very often. I’ll check on it again tomorrow.

 

[higrob]

Same issue for me. Hard reset has not worked yet.

 

[wolfethomas]

I was told by the service center that it was a know issue and to do a hard reset and let the vehicle go to sleep. Done it 3x in 3 different neighborhoods (overnight as well) with full LTE bars. No luck. Anyone else face this issue?

 

[wolfethomas]

We had problems activating UHF, found out the internal camera was disabled and enabled it. Internal camera must be enabled or UHF won't work. Hope the service center had you check it first.

 

[pchang205]

We had problems activating UHF, found out the internal camera was disabled and enabled it. Internal camera must be enabled or UHF won't work. Hope the service center had you check it first.

Oh that’s very interesting. Off the top of my head, when I’m not paying attention at a red light, I get the ding when it goes green. Might that mean it’s active?

 

[pchang205]

We had problems activating UHF, found out the internal camera was disabled and enabled it. Internal camera must be enabled or UHF won't work. Hope the service center had you check it first.

I can’t seem to find the internal camera setting; do you know where i should be looking?

 

[pchang205]

I can’t seem to find the internal camera setting; do you know where i should be looking?

Nm might’ve found it! Is it interior camera data sharing?

 

[pchang205]

Welp, that didn’t work…

 

[RandomMcRandomFace]

No issues here. I used it this past Sat and Sun without any issues.

 

[tk421v97]

I’ve had some issues when the front proximity sensors have crud on them. In my case, it was built up snow and ice from the road. Are your sensors clear of any debris? I also had the warning on my dash for them. Cleaned them with a glove and it worked again.

 

[tdrew55]

I was told by the service center that it was a know issue and to do a hard reset and let the vehicle go to sleep. Done it 3x in 3 different neighborhoods (overnight as well) with full LTE bars. No luck. Anyone else face this issue?

No issues at all. Just did a round trip between Atlanta and Chattanooga over the weekend, and UHF worked as expected.

 

[STLLTH]

Make sure you go into the privacy settings and turn on Driver Attention Detection feature. Once I did that, it worked.

 

[pchang205]

I just toggled it on and off. I’ll try any and all suggestions. Thanks!

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