Delivery Issue R1S, registration and taxes

[BayAreaRS1]

Wondering what you guys would do in this situation....

-Received notification on Sept 23 that i was matched to an R1S. Told guide that even though i'm currently working in california, I permanently live in Colorado, and that i would want to pick up R1s in Colorado (or Nevada) Guide said no problem we can ship to California and have everything registered from Colorado. This is important because i have a low tax rate, CO charges tax on net transaction price (trade in reduces taxable amount), and i would get the Colorado EV Tax Credit.

- Guide arranged shipping to California, had a snafu on trade in value, she gave me a amount I accepted then told me oh no that's incorrect it was a typo..But anyways i ate the difference, only about 3k.

- Vehicle Arrives on 17th, arrange financing, everything signed and check sent. Then Wait, and Wait, and wait. Multiple texts and calls with promises for an update and no update. Finally get told on NOV 3 that a repair had to happen but will be completed on the 4th and schedule delivery. on 5th schedule delivery for the 9th.
(frustrated, but the end is near. Interest accruing for 2 weeks on loan)

-Get a call 3 hours ago saying, Sorry, i was just told by registration team that it can not be registered in Colorado since its in California. I propose different options - delivery to Nevada, i'll pay for transport. 1 day temp tag, etc. And every answer takes 30 minutes to hear back, and finally shes texts me - you have 2 options - cancel this delivery or take delivery and pay the new updated cost. Price went up by over 4.5k dollars (due to taxes) and i lose the EV Tax credit from colorado. No longer responds to my texts.


SOOO.... what would you guys do.. haha? I have the original signed buyer's agreement and my 8 step process is back down to 6, but delivery appt is still on for wednesday.

TLDR - Guide made a mistake and delivered my vehicle to where i'm currently working and state laws do not allow out of state registration. Guide says my only option is an increase of over 7000 dollars (taxes and loss of credit).

Sponsored

 

[Donald Stanfield]

Depends on how much 4K plus whatever the tax credit is means to you. I could certainly do it but would have a hard time throwing away that much money for absolutely no benefit. If you cancel you go back on the list and if you have pre march pricing you open yourself up to paying much more than a 4K dollar increase.

If you are anything like me you're gonna really enjoy the vehicle and just moving on to something else wouldn't be an option. Post March I'd wait, but pre march I'd take delivery instead of being possibly subjected to an increase.

 

[BayAreaRS1]

Depends on how much 4K plus whatever the tax credit is means to you. I could certainly do it but would have a hard time throwing away that much money for absolutely no benefit. If you cancel you go back on the list and if you have pre march pricing you open yourself up to paying much more than a 4K dollar increase.

If you are anything like me you're gonna really enjoy the vehicle and just moving on to something else wouldn't be an option. Post March I'd wait, but pre march I'd take delivery instead of being possibly subjected to an increase

Uggh i Know.. plus if i take delivery i definitely get the federal tax credit, but if i wait.. i don't know what happens in January. But one Guides mistake is going to cost me so much money... such a hard pill to swallow.

 

[larrydallas]

Look at it this way… I’d happily trade places with you and eat the $7K. Nov 2020 order date, currently a “2024” delivery estimate. I’ll likely miss the tax credit and wait 1-2 more years to even own one.

It definitely sucks, but I’d still call it an overall win.

 

[Donald Stanfield]

Uggh i Know.. plus if i take delivery i definitely get the federal tax credit, but if i wait.. i don't know what happens in January. But one Guides mistake is going to cost me so much money... such a hard pill to swallow.

For sure man I totally get it. With that said you can't beat yourself up too much over it because you're still getting the best deal possible. The only other choice that makes sense is canceling and not reordering/ getting a different vehicle. Only if the price was a make or break for you financially does this make sense as this is a luxury purchase any way you look at it.

So if it's not a deal breaker I would still look at it positively because you'll get the federal credit for sure.

 

[Ostrichsak]

I couldn't do it. It's just a pick-up truck. An expensive one at that. I'd escalate that until I got someone who could fix it or I let them sell it to someone else. That's me though & I fully recognize that I'm willing to do more out of principle than others.

 

[Gator42]

I say just wait if your situation allows. There’s no more rush to be first- all the first impressions/ask me anything posts have been written. Do you lose pre-March pricing if you tell them you want to wait?

 

[Gator42]

Look at it this way- It looks like Rivian is going to dig in with the legal fight and so they won’t be selling to people in those states fighting the direct to consumer model any time soon. (Yah they say its because there’s no SC near you but…)

That’s going to free up the line a bit…

 

[NashvilleR1S]

If you cancel the delivery will they cancel your order? If not, cancel delivery and tell them they need to deliver it to the correct state this time.

 

[atebit]

You spent considerable time & expense in good faith, based on the (hopefully documented) directions of your Guide. They need to make it right. Maybe not instantly, but certainly with some priority, and for the price on your dually-executed buyers agreement.

Rivian’s purchase model is great, but their execution goes below and beyond “sucks”. It’s no wonder that state’s Attorneys General won’t let them direct sell.

Rivian needs to start owning their frak-ups.

 

[Picard]

I would start by escalating to someone higher up in the totem pole within Rivian consumer affairs to see what is the best way to handle this quickly. There are plenty of CA residents that would be happy to take the one delivered there and perhaps you get prioritized for a factory delivery and drive it home to CO from there. Hang in there!

 

[Kidentist]

I'm confused (and not trying to "monday morning quarterback") but why not take delivery in CO and then drive it or "ship it" to CA on your own $$$?

 

[BayAreaRS1]

I say just wait if your situation allows. There’s no more rush to be first- all the first impressions/ask me anything posts have been written. Do you lose pre-March pricing if you tell them you want to wait?

So if i wait, i believe i keep my launch edition (maybe) but federal tax credit now becomes iffy starting in January. I currently can claim the full 7.5k tax credit.

Also kidentist that was the original idea. I was going to drive to Colorado, do my trade in, and drive the Rivian Back. But the Guide did me a favor and had it shipped to California. I even was surprised and confirmed it would still be CO tags.

So if i wait and delivery gets delayed until January it will cost me more than if i take it now with California Tags. Ugh.

 

[Kidentist]

Does this have anything to do with the address listed on the sale documents??? I ask b/c I will be purchasing the vehicle with our vacation home address which is closer to the SC in WA.

 

[Mathme]

I'd pass on that truck and ask to be put back into the queue where you were before. Your guide made the mistake so Rivian should be able to reset you and make it right. They can easily sell that vehicle to another person in CA.

Keep your $7k + tax break in CO.

Sponsored