Frustrated 2018 preorder holder

[LDBH]

I’m a 2018 preorder holder. Live in SF Bat Area with lots of service capacity. Thousands of Rivian have been delivered, but I’m just wallowing somewhere in the cue.

i don’t think they actually have a process. It’s just big-company “corporate speak” at this point.

I’m so disappointed. Used to love this company and this product, but the excitement is gone. They don’t give a fig about early order holders.

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[Scoiatael]

What is your configuration?

 

[ImAI]

I’m a 2018 preorder holder. Live in SF Bat Area with lots of service capacity. Thousands of Rivian have been delivered, but I’m just wallowing somewhere in the cue.

i don’t think they actually have a process. It’s just big-company “corporate speak” at this point.

I’m so disappointed. Used to love this company and this product, but the excitement is gone. They don’t give a fig about early order holders.

Welcome to the forum but it would hep to see your config in your signature.
If you are waiting on R1T then your should have had access to the R1T Shop for many months already as folks who preordered in 2021 have access, but if R1S then you should be contacted soon... i dont know a month or two at most.

 

[ads75]

If OP was waiting on a R1S, max pack, or Ocean Coast, his wait is understandable.

 

[Blueassassin]

If it was OC he should have it by now.

 

[COdogman]

Definitely understand your frustration, especially after seeing so many others getting trucks who ordered after you. Like others have said, if you share your configuration with us it might be easy to identify if you have something included that would keep you waiting, like a max pack battery. Or you can look at the forum’s spreadsheet of delivered trucks to see what is most commonly delivered.

https://www.rivianforums.com/forum/threads/📊-delivered-r1t-owners-list-and-stats-enter-yours.978/

 

[Wait4EverTric]

I’m a 2018 preorder holder. Live in SF Bat Area with lots of service capacity. Thousands of Rivian have been delivered, but I’m just wallowing somewhere in the cue.

i don’t think they actually have a process. It’s just big-company “corporate speak” at this point.

I’m so disappointed. Used to love this company and this product, but the excitement is gone. They don’t give a fig about early order holders.

I 2nd dat. I pre ordered in Feb 2019 and I always get a standard message saying we'll update by the end of summer every time I reach them for the delivery window. Several summers are gone and still waiting. Definitely seems they don't have process. Very frustrated but still hoping to get one.
My Config: R1T/Adventure Package/Large pack/Glacier White/Black Mountain

 

[ads75]

If it was OC he should have it by now.

Not necessarily, they have only been producing OC for about a month, and now that they are producing the R1S now, it may mean less R1Ts being produced.

 

[ironpig]

I can understand the furstration unless the OP is waiting for something that Rivian has acknowledged they are not yet delivering - Max Pack etc.

Without mentioning the config it just feels like more trolling.

 

[LDBH]

Yes - if I had a weird configuration, I would understand. I don’t. R1S black/black Adventure pack.

And I get that the communication team has its issues - poorly led, bad executive choices, and front line folks who aren’t empowered or informed. So, I accept that the info stream lacks a lot. I even accept that some favored folks like the Rivian Stories guys will get to to the front of the line.

But none of that explains a company that simply doesn’t give any credence to loyalty - to when the customer placed an order and put up a deposit. Wouldn’t first orders just logically be filled - if not first - then reasonably early? But Rivian doesn’t seem to have done that -I think when you placed an order isn’t a factor at all.

it’s just fundamentally disappointing. … from a company that talks about its values …

 

[Dark-Fx]

Yes - if I had a weird configuration, I would understand. I don’t. R1S black/black Adventure pack.

And I get that the communication team has its issues - poorly led, bad executive choices, and front line folks who aren’t empowered or informed. So, I accept that the info stream lacks a lot. I even accept that some favored folks like the Rivian Stories guys will get to to the front of the line.

But none of that explains a company that simply doesn’t give any credence to loyalty - to when the customer placed an order and put up a deposit. Wouldn’t first orders just logically be filled - if not first - then reasonably early? But Rivian doesn’t seem to have done that -I think when you placed an order isn’t a factor at all.

it’s just fundamentally disappointing. … from a company that talks about its values …

They aren't producing the R1S with Adventure right now, so yes, you have a "weird config".

 

[SACDFJC]

Nice first post. Welcome to the forum. I suggest you cancel your order.

 

[Dirty_B]

Welcome to the forum but it would hep to see your config in your signature.
If you are waiting on R1T then your should have had access to the R1T Shop for many months already as folks who preordered in 2021 have access, but if R1S then you should be contacted soon... i dont know a month or two at most.

Kyle got his months ago and didn't even have a reservation!

 

[ERguy]

Kyle got his months ago and didn't even have a reservation!

I'm pretty sure he did make a reservation and then got an invite to the R1 shop almost immediately, which allowed him to buy his truck.

He also benefitted by getting preference though some sort of friends and family program.

 

[ERguy]

If you had an R1T reservation, I would understand your concerns, but they literally just started delivering the R1S a few weeks ago.

Your post makes it sound like you've been getting skipped for months or years.

You should at least give them a few months before you start accusing them of not honoring your reservation timing.

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