LTE System Failure in Gen 1 R1S

[Oyabro]

Has anyone dealt with completely loosing their LTE in their vehicle? I’ve had this pop up randomly in the past during cloudy days, but not for this long.

As of yesterday, my Gen 1 R1S no longer has LTE connectivity. I’ve done both hard and soft resets, but this doesn’t solve the issue. I’ve setup a mobile appointment for next week to have someone come out, but the earliest service center appointment in Austin is in December. Wild….

Has anyone else dealt with a similar issue? I can no longer take advantage of any connectivity feature and cool down my vehicle in this Texas heat. Any feedback is welcomed.

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[pointless]

I had a SOS failure warning that was persistent. They had my truck for 2 weeks and replaced the TCM and shark fin antenna.

I never actually lost LTE is the funny part.

 

[Oldsmobile_Mike]

Comms module failure? There've been a few posts about it. It happens, but is pretty rare, afaik.

 

[Ilovejunebugs]

Yes but my truck only needed the 12V 's disconnected by the service center for a few hours and has been fine since.

 

[Popobawa]

My 2024 R1S Dual Performance Max @11K miles had sos and LTE issue few months ago, its in the shop for about a week now to get it fixed. I will let you know once its fixed as to what the issue was.

 

[Oyabro]

My 2024 R1S Dual Performance Max @11K miles had sos and LTE issue few months ago, its in the shop for about a week now to get it fixed. I will let you know once its fixed as to what the issue was.

Sorry to hear and thanks for sharing. What build date is your R1S? Mine was 03/2024.

 

[Popobawa]

mine as well its March 2024 built Vin 42K

 

[Oyabro]

Welp, looks like I may have a bad communication module. I no longer have GPS or Wi-Fi, along with LTE.

 

[Oyabro]

mine as well its March 2024 built Vin 42K

Interesting! I have a very similar build and VIN. 41,7XX.

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