So you signed up here to make this one response about a problem that was from Sept 2024 and has nothing to do with the subject of the post (trade in value). I've custom ordered two Rivians and didn't see anything like this. Sorry you did, but maybe you just need to let it go and move on (after 16 months).
Weird post. I experienced no such problem when purchasing my 2026 R1S. Now in all honestly I was not configuring a very specific build. I picked one that had the options I wanted right out of their inventory and while the black was not not in inventory when I made my commitment one popped up within 14 days of my original purchase and I was able to switch to it with no problems, no cost impact , just a delay of about 2 weeks as it was rolling off the assembly line.
I concur that it was the easiest trade-in experience, by far. As far as value, Rivian actually gave me the BEST price for my trade-in compared to Carvana and CarMax.
Tesla offered 4k more and my trade-in is a Lightning. So I would assume they would do the same as Rivian.
I was here then. Got a quad exactly how I speced it. No issues. Oh, and so did ~10,000 others...Hey all, apologies for not posting in the correct thread - this one is titled "Purchasing Frustration" so I assumed I was good here. My point was that I was one of the very first in line for a custom build R1S, back in August of 2019. Not sure if anyone here was there when they were first offered - if so, I'd love to know your experience. I waited for years for my exact build, the one they sent me and confirmed, to enter production. It never came and was never offered. I ordered a quad motor. By the time the big credit was offered they were not manufacturing the quad motor in the gen 2 yet, and you could no longer customize with what they had at the beginning. Yes, I gave up the 20+k credit because the vehicle they wanted to sell me was not what I ordered and they are way overpriced to begin with. I'm sorry if others are simply too awestruck with Rivian to understand what they did to so many of their early adopters and that settling seems to be okay with you. Sure seems to be a lot of used ones for sale out there now
Got my quad motor just as promised. So you wanted a gen2 quad motor for gen 1 quad prices? Totally unrealistic. You should have just gotten a gen 1 quad which is what you reserved back in 2019.Hey all, apologies for not posting in the correct thread - this one is titled "Purchasing Frustration" so I assumed I was good here. My point was that I was one of the very first in line for a custom build R1S, back in August of 2019. Not sure if anyone here was there when they were first offered - if so, I'd love to know your experience. I waited for years for my exact build, the one they sent me and confirmed, to enter production. It never came and was never offered. I ordered a quad motor. By the time the big credit was offered they were not manufacturing the quad motor in the gen 2 yet, and you could no longer customize with what they had at the beginning. Yes, I gave up the 20+k credit because the vehicle they wanted to sell me was not what I ordered and they are way overpriced to begin with. I'm sorry if others are simply too awestruck with Rivian to understand what they did to so many of their early adopters and that settling seems to be okay with you. Sure seems to be a lot of used ones for sale out there now
What exact build did you want that Rivian never made? I remember looking through the R1 Shop trying to find exactly what I wanted and it didn’t take more than 5 days, IIRC. Did you want an exterior color that Rivian prohibited with Forest Edge, the Explore trim level that got axed, a 2-row R1S, a Gen1 Quad with max battery pack, or an accessory that Rivian never produced? Genuinely curious why you didn’t get what you wanted.Hey all, apologies for not posting in the correct thread - this one is titled "Purchasing Frustration" so I assumed I was good here. My point was that I was one of the very first in line for a custom build R1S, back in August of 2019. Not sure if anyone here was there when they were first offered - if so, I'd love to know your experience. I waited for years for my exact build, the one they sent me and confirmed, to enter production. It never came and was never offered. I ordered a quad motor. By the time the big credit was offered they were not manufacturing the quad motor in the gen 2 yet, and you could no longer customize with what they had at the beginning. Yes, I gave up the 20+k credit because the vehicle they wanted to sell me was not what I ordered and they are way overpriced to begin with. I'm sorry if others are simply too awestruck with Rivian to understand what they did to so many of their early adopters and that settling seems to be okay with you. Sure seems to be a lot of used ones for sale out there now
There’s a way to contribute to a thread but coming in with basically a rambling 2:00 AM drunk text on an unrelated matter is not one of them.Hey all, apologies for not posting in the correct thread - this one is titled "Purchasing Frustration" so I assumed I was good here. My point was that I was one of the very first in line for a custom build R1S, back in August of 2019. Not sure if anyone here was there when they were first offered - if so, I'd love to know your experience. I waited for years for my exact build, the one they sent me and confirmed, to enter production. It never came and was never offered. I ordered a quad motor. By the time the big credit was offered they were not manufacturing the quad motor in the gen 2 yet, and you could no longer customize with what they had at the beginning. Yes, I gave up the 20+k credit because the vehicle they wanted to sell me was not what I ordered and they are way overpriced to begin with. I'm sorry if others are simply too awestruck with Rivian to understand what they did to so many of their early adopters and that settling seems to be okay with you. Sure seems to be a lot of used ones for sale out there now
Guessing your issue was because you selected a Red exterior with Forest Edge interior and they stopped making those a long time before you lost your credit.
Rivian isn't the one buying the vehicle, they are just the facilitator and they don't have any say in the pricing. All they could do is knock more off the new vehicle price, and the "sales" people have very little runway for that.
Yeah that was the issue. I had been talking to a guy named Noah for the past couple of weeks and had told him multiple times I wasn’t interested because the trade-in was so low. He had told me to sell it 3rd party and I had already told him I don’t want the Rivian that bad.
