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norivian

norivian

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I paid $525. Asking my guide to request an adjustment
According to customer service, they can’t do a price adjustment. I will have to return what I ordered and purchase online again.
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strykerwsu

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According to customer service, they can’t do a price adjustment. I will have to return what I ordered and purchase online again.
Yes, my guide told me to be patient and would happen in January. Now if you needed you needed. We have tough systems at work as well and too bad they can’t do the simple correction that makes common sense.
 

strykerwsu

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I t
Is the manual tonneau going to be bought from the shop as well? Was hoping with the price change we'd see that get uploaded too, but looks like it still isnt there
I think, like the charger, must be included on purchase /delivery to get the lower price.
 

DTown3011

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Don’t know if someone posted this yet, but just got this from my guide about all of our original price add-ons:

A0419C93-A036-4E0D-91B3-955A75AD67E1.png
Wow, whats it like to get a response from your guide via Text?! I don't get replies anymore lol
 

astonius

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According to customer service, they can’t do a price adjustment. I will have to return what I ordered and purchase online again.
More of Rivian shooting themselves in the foot. If someone's in the return window and requests an adjustment just issue a dang credit... Now they're adding a bunch of extra cost and hassle for everyone involved, not to mention the waste. Hard to claim sustainability is a core value while taking this position.
 

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ChampagneUnicorn

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So far I got- tell your guide to add your charger, they took mine off when I selected from the R1 Shop. Then it goes back down to $500. They can’t add anything else though… Manual Tonneau will be available in the Shop… don’t make me say it.. “Soon”.
 

ohseedee

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So I got shop access today. Looked for about 2 minutes before clicking confirm! It's pretty different than what I had configured (still in my signature) but I'm happy with it. I got a yellow, 20" AT darks, OC interior. While white was my config choice, I was thinking yellow a few months ago and got scared of such a bold move and went safe. I had the standard 20" AT, but that was mostly because I didnt want to pay extra for darks. The big thing I'm a little disappointing about is I didnt get under body protection, but I'm good with it.

On step 4 of 8!
 

Prime

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So I got shop access today. Looked for about 2 minutes before clicking confirm! It's pretty different than what I had configured (still in my signature) but I'm happy with it. I got a yellow, 20" AT darks, OC interior. While white was my config choice, I was thinking yellow a few months ago and got scared of such a bold move and went safe. I had the standard 20" AT, but that was mostly because I didnt want to pay extra for darks. The big thing I'm a little disappointing about is I didnt get under body protection, but I'm good with it.

On step 4 of 8!
That yellow with dark 20's is a stunner. Congrats!
 

ohseedee

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That yellow with dark 20's is a stunner. Congrats!
Thanks! And yes, 100%. I had this as my config like 6 months ago. But thought "yeah, I'm not in my 20s looking to stand out anymore. Let's go mature adult." When i saw it in the shop thought "this is a sign!" and clicked it immediately. Actually feeling pretty good that I got shop that forced me in that direction.
 

zefram47

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There's a silver over OC on 20" Brights with RUS that keeps whispering to me. I'm almost surprised it's been sitting in the shop for two days already. But really would prefer my config or something like Limestone over FE. RUS is mandatory for me though and relatively few of the shop trucks in my region seem to have it...or they're just getting snapped up immediately.
 

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ohseedee

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Ugh. heard back from my guide that my shop pick is still at the factory getting QC checks. Was thinking maybe I'd have it in a couple weeks. Oh well, 6-8 weeks it is...
 
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norivian

norivian

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So I got shop access today. Looked for about 2 minutes before clicking confirm! It's pretty different than what I had configured (still in my signature) but I'm happy with it. I got a yellow, 20" AT darks, OC interior. While white was my config choice, I was thinking yellow a few months ago and got scared of such a bold move and went safe. I had the standard 20" AT, but that was mostly because I didnt want to pay extra for darks. The big thing I'm a little disappointing about is I didnt get under body protection, but I'm good with it.

On step 4 of 8!
Congrats! Yellow was my choice in the beginning.
 

canikony

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ugh, so tempting. A white R1t WITH THE PTC is in the shop...
 

HumanGenome

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My truck is sitting at the factory as well, at least I know it wasn't a refused delivery ?
 

zymolysis

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ugh, so tempting. A white R1t WITH THE PTC is in the shop...
That one just showed up today, so I jumped on it.
I applied for membership at Parsons, yesterday, so I guess I'll have to wait for them to approve my membership, before I can get very far in the steps.
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