There are people with R1Ses without any issues right?

[Swilly]

Picked up my R1S 2 weeks ago. Have had to reset the infotainment system multiple times for glitches. Also found defect I. Drivers door window trim, trim mashed in and chip in paint at same spot. Get this… posted repair request on app and first agent I spoke to supposedly scheduled an appointment for next Tuesday. After talking to my wife, I realized that I needed to move the date. When I reached out to them again, they told me my service date is actually for August 8 nearly40 days from now for minor fix. First of all, good thing I called back to reschedule because I would’ve shown up for no reason next Tuesday. The second customer service rep I spoke with was not apologetic at all for the first customer service reps mistake. Very disappointed in their backlog and if serious issues arise, I can definitely see selling this thing rather than having it sit in my garage for a month waiting for Service.

Seems to me that they are operating effective triage.

You said yourself that your issue is minor and not affecting your ability to use it. You also said you would sell it if you had a major issue and had to wait a month for service.

So you really should be happy they are pushing minor cosmetic issues out, so they can address major issues quickly and get you back on the road.

Sponsored

 

[Zoidz]

2 weeks, 500 miles, no issues so far. I’ve been all over and under the R1S. The only thing I have found at all is a slight misalignment of the rear hatch black side molding. It’s so minor (maybe 3/16“) and you have to been looking for it to see it. I’m not too concerned about it. I’m very pleased so far!

 

[Legi0n]

1+ year about 20k milage. No real issues. Had to do a software reset twice once to fix the music and once to get gear guard working again. R1T not S. In shop once to fix a slow leak in suspension but still the best vehicle I've ever had by far.

 

[MidnightRivian]

Today is my 7th day from delivery and I can return the Rivian for a full refund.

i have similar common issues others have mentioned.

It’s a start-up and some of this is to be expected.

overall, as a family we’ve all decided to keep it and work with Rivian to make it better.

I can’t find another vehicle out there that puts a smile on my face and my family’s face like a Rivian R1S.

 

[OhioMike]

I’m set to pick up our R1S later today and of course cruising the forums now. I know there’s some bias by reading what’s posted in the forums but I just gotta ask…there’s people out there with vehicles that have no issues right?

It’s not 100% of people with AC noises? It’s not 100% of people with suspension problems? It’s not 100% of people with unaligned steering wheel? How about the drivetrain clicking?

Picked our R1S up at Cleveland SC on the last day of March. So far no issues really. We've put 4K miles on her so far. Have not taken a long trip yet and have only charged at home via a 240V 50A circuit using the travel charger. Occasional local towing of lawn equipment and supplies (mulch and compost loads of about 3 cu yd). R1S tows like a champ and saw moderate range reduction. Really about the same impact as towing with our Ford Expedition. Couldn't be happier with the beast!

 

[Rivianut]

Our R1S has been great. 1 minor issue that was corrected early on and it’s been flawless ever since.

 

[LoneStar]

If you're a pre-March price payer (like me) then thank your lucky stars! Dropped off my R1S for some minor paint correction, PPF on the rocker panels and ceramic treatment. Shop was nearby a Genesis dealership. Walked over to checkout the new EV model called GV60. Right away can tell its just a fancied-up Kia EV6. Glanced at the sticker and the price was $67K. Paused for a moment to consider the R1S pricing is around $10-12K more. We are getting SO MUCH MORE vehicle in countless ways for a modest amount more money. A few hiccups that some might need fixing still make it well worth it.

 

[strangelove]

I've had mine for about two months. No paint issues that I've found, no alignment issues with panels, overall construction seems solid. Nothing has gone "wrong" yet, fingers crossed.

We live in Austin, and it's already routinely over 100 degrees. The AC noise is real and I can tell it occurs only when the system knows the compressor needs to be at full tilt to get the temperatures down. I can hear the buzz, and feel it a bit in the wheel and floorboard. It's very annoying, but (and this is a big but [that's what she said]), it's not something that occurs 100% of the time and I can't really detect it when driving. It's only noticeable when sitting still, and it's not nearly as intrusive for us as it seems to be for others. So it's not something I'd get rid of the vehicle over.

Mine does pull slightly to the right, but it's subtle and something I'm willing to let Rivian try to fix.

The rest of my criticisms of the car are on the same level as someone into cars would have of any new vehicle. None are perfect, and on an emotional level I'd put the R1S at or near the top of my favorite new-car purchases ever.

 

[TM1]

I don't feel so bad now that I haven't been invited to configure. I hope they work a lot of these things out by the time I configure. Also, I'm sure the Tesla port will be on my R1S when the time comes.

 

[JACE]

No issues
VIN 653, October 22 deliver , just hit 10k miles

 

[R1SKYWH1SKY]

Just picked up mine this week. I was notified the morning of pickup that the roof had spontaneously cracked (no good explanation of why) and later found scuffed and deeply scratched wheels and lights, misaligned chrome and black above-window trims and other things I’ve noticed so far, in less than 100 miles and a week with it.

Most of the things are cosmetic and correctable and already scheduled to be addressed over the next month so I am trying to stay cautiously optimistic to see how the service visit(s) and roof replacement goes.

 

[shap]

It’s not 100% of people with AC noises? It’s not 100% of people with suspension problems? It’s not 100% of people with unaligned steering wheel? How about the drivetrain clicking?

I think almost 100% of people have:

1. AC Noise. Those of us in TX or FL report this more than others Not super nice, but I can leave with this

2. Steering Wheel is 3-5 degrees to the left. I think on all cars (ok, all cars I saw). Some people mention this, some just do not care. But all cars I saw (and you can also see it on youtube - every demo of R1x will show you that the steering wheel is several degrees left when driving straight).

I am still not sure if this is by design or not. When driving on a perfectly flat surface it is 1 degree to the left. On regular roads, it is more like 3-5 degrees due to the road slope. I have an alignment appointment in 2 weeks, but I really do not think they will address it. I guess the main question here is - how is the tire wearing - If it is even - the problem is in the design of the steering wheel, which seems to be too light for this vehicle. If wearing is not even - it is alignment

3. External alignments - many small issues, but after Tesla I stopped caring about this at all.

overall - no real stopper issues with my r1t

 

[arbreg17]

I don't have the AC issue but I have other issues.

I have the AC issue but not the others! ?

 

[Captain JB]

I had a Chevy Volt for 10 years which included 3 different cars/leases. I had one minor issue. A car that costs $80-100K should not have any issues. Having said that, I realize I will probably have some whenever I get my R1S as Tesla had many its first 3-4 years. It is part of the territory for a startup.

 

[shandel]

Picked up my R1S Adventure/FG/FE 20” AT build yesterday. No apparent issues. No panel gaps, no paint or trim issues, tried every feature and it’s all working perfectly. Love it!

Sponsored