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When to proactively replace the 12V batteries before they fail??

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EVTrukHog

EVTrukHog

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What is the longest anyone has gone between the Replace 12V Battery warning light and actually having the batteries replaced - without your truck bricking? I'm one week into a 3-week wait for a mobile tech... considering making the drive to a SC if they can't get me moved up.
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mudito

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What is the longest anyone has gone between the Replace 12V Battery warning light and actually having the batteries replaced - without your truck bricking? I'm one week into a 3-week wait for a mobile tech... considering making the drive to a SC if they can't get me moved up.
I think that as long as you keep your truck plugged in when not in use, you should be fine.
 
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UPDATE (04/03/2025): I just received the "Replace 12V Battery" warning light with about 1500 miles left on my battery warranty. Mobile Tech appointment scheduled for 3 weeks out... was told as long as I don't let SOC dip below 20% then I should be fine. Fingers crossed for next 3 weeks but glad to get the batteries replaced under warranty.
What is the longest anyone has gone between the Replace 12V Battery warning light and actually having the batteries replaced - without your truck bricking? I'm one week into a 3-week wait for a mobile tech... considering making the drive to a SC if they can't get me moved up.
I think that as long as you keep your truck plugged in when not in use, you should be fine.
UPDATE (04/23/2025): I successfully made it 3 weeks after the "Replace 12V Battery" warning light appeared. Mobile tech swapped my two 12V batteries yesterday afternoon. During the warning light period I did keep SOC above 50% and kept plugged in to maximum extent possible. Other than high phantom drain every day, no other problems. YMMV
 

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Rivian recently replaced my 12V (both) when I got the message. They did not charge me and I was at 38k miles when they failed. I had to go to the Phoenix service center to get it done quickly, they were quoting 3 months out for a mobile visit. Service center did the work in 90 minutes.
 

mudito

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UPDATE (04/23/2025): I successfully made it 3 weeks after the "Replace 12V Battery" warning light appeared. Mobile tech swapped my two 12V batteries yesterday afternoon. During the warning light period I did keep SOC above 50% and kept plugged in to maximum extent possible. Other than high phantom drain every day, no other problems. YMMV
Awesome to hear. Thanks for reporting back.
 

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NY_Rob

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Rivian recently replaced my 12V (both) when I got the message. They did not charge me and I was at 38k miles when they failed. I had to go to the Phoenix service center to get it done quickly, they were quoting 3 months out for a mobile visit. Service center did the work in 90 minutes.
They know they have a problem with their 12V batteries, they should be extending everyone's warranty grace period IMO. Other brands do exactly that when they have a known problematic component.
 

NY_Rob

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I completely agree with @NY_Rob ... if you've had a replacement on a battery, then that should reset that battery warranty to 0. Who's to say the second battery will be any better?
According to recent forum posters, the new Rivian's come with a different brand of 12V battery now. So I guess it's been a significant enough issue that Rivian changed their OEM 12V battery supplier. It also could mean the new 12V batts might not fail so often.
 

DeanB1452

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My truck is in for service right now. I still have the original 2 batteries that were installed 12/2021 with 57K miles on the truck. I inquired last October and now about batteries but they state that that my batteries don't fall into the replacement campaign. I totally understand since its well out of the 3y/36K mile warranty. I've asked them to check the 12v battery health while it's on it's 3rd week at the SC. I noticed that it has been cycling on for exactly 5 hours between sleep cycles throughout it's time sitting in the queue. I most likely will get the Ohmmu's and replace it myself when I get it back (hopefully in the next few days.)
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