zymolysis
Well-Known Member
- First Name
- Ross
- Joined
- May 9, 2022
- Threads
- 3
- Messages
- 891
- Reaction score
- 562
- Location
- Phoenix Arizona
- Vehicles
- 2022 R1T [RUS, PTC (upgraded), 20"] 2008 Ford E350
- Occupation
- third party service
- Thread starter
- #1
I have had my R1T for about six weeks (my first EV). It has often taken a couple of attempts to get a DCFC started, but today was different.
I had an out-of-town job to do this morning, so I stopped by my local EA charge station on the way out of town. After trying 4 of the 8 chargers multiple times each ("connecting" and "reconnecting"), and talking to EA customer support, where she tried to initiate a charge, I moved on to a couple of EVgo stations, but couldn't charge at those stations either. Finally it occurred to me that I'd had seen a discussion on the forum where someone had mentioned doing a reset, while in a similar situation. So I tried a reset (left-most steering wheel button and the hazard button). After that, the second attempt started charging (still at EVgo). Then I went back to the EA station I had started at (for the better price); the first attempt began charging (I charged it up to 70% without further incident).
It cost me a day's work, since it was too late to complete the out-of-town job, by the time I had resolved the problem. But I learned something, which might save me in a similar situation.
And I hope someone else will see this, and remember it, in case it happens to him/her.
Edit: I knew that at least two of the EA chargers were functional, because other people charged using those chargers while I was there. But when I switched to the charger after they had left, I was still unable to connect.
I had an out-of-town job to do this morning, so I stopped by my local EA charge station on the way out of town. After trying 4 of the 8 chargers multiple times each ("connecting" and "reconnecting"), and talking to EA customer support, where she tried to initiate a charge, I moved on to a couple of EVgo stations, but couldn't charge at those stations either. Finally it occurred to me that I'd had seen a discussion on the forum where someone had mentioned doing a reset, while in a similar situation. So I tried a reset (left-most steering wheel button and the hazard button). After that, the second attempt started charging (still at EVgo). Then I went back to the EA station I had started at (for the better price); the first attempt began charging (I charged it up to 70% without further incident).
It cost me a day's work, since it was too late to complete the out-of-town job, by the time I had resolved the problem. But I learned something, which might save me in a similar situation.
And I hope someone else will see this, and remember it, in case it happens to him/her.
Edit: I knew that at least two of the EA chargers were functional, because other people charged using those chargers while I was there. But when I switched to the charger after they had left, I was still unable to connect.
Sponsored
Last edited:
