Any idea why I can't turn on my 120V AC outlets?

[Redmond Chad]

I submitted a service ticket 3 weeks ago, but (sigh) Rivian hasn't gotten back to me yet other than to ask if it's still happening and verify that I have reset the car.

If I sit in my R1S in the garage and go to the Energy or Camping app and click on the 120V indicator (it says "Outlets off"), I get a dialog with a timer defaulting to 1 Day and a yellow button that says to turn on the outlets.

I press the yellow button, and...nothing happens. There is no indication that anything went wrong, but the car still says the outlets are off - and indeed the outlets don't work.

Has anybody experienced this, or have any ideas of things I can try to make it work. SOC is plenty high, so the issue is not low battery.

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[Dark-Fx]

That typically means the inverter is tripping out. Check that you don't have something plugged into any of the outlets and try again.

 

[Redmond Chad]

I tried it both with a lamp plugged in (but turned off) and with nothing plugged in to either outlet. Same result.

 

[connoisseurr]

Can you humor me and try from the energy screen?

 

[mkhuffman]

<ctrl><alt><del>

 

[Redmond Chad]

Can you humor me and try from the energy screen?

I did. Same result.

 

[HighVoltOverland]

<ctrl><alt><del>

But for real, have you done a soft reset yet?

 

[Redmond Chad]

Yes, two of them.

 

[NY_Rob]

Blown fuse in the inverter circuit?

Driver Side fuse box...

 

[CrazyOne]

I believe that would be a hard reset. My vehicle wouldn't charge and CS recommend a hard reset. Not the same thing, but similar.

 

[Sgt Beavis]

Blown fuse in the inverter circuit?

Driver Side fuse box...

Yea, this would be my first step in further diagnosis. If a fuse is blown, then there is likely a short somewhere. If the fuse isn’t blown, then the inverter itself could be failing.

 

[Redmond Chad]

Thanks for the fuse idea...I can see the fuse box, but can't reach that fuse. I'll search to figure out how to remove a panel for access without breaking a clip or something.

 

[Steve A.]

Blown fuse in the inverter circuit?

Driver Side fuse box...

Where *specifically* is the fuse box located? My R1S usb-c ports in the center console stopped working and I have a service call scheduled but I might as well check the fuse first.

 

[NY_Rob]

Where *specifically* is the fuse box located? My R1S usb-c ports in the center console stopped working and I have a service call scheduled but I might as well check the fuse first.

Take a look here... (the driver side fuse box info starts at the 28 second mark in the video)

 

[Steve A.]

Take a look here... (the driver side fuse box info starts at the 28 second mark in the video)

Thanks! Unlike every other ICE vehicle, it's not listed in the Rivian User Guide.

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