New R1S bricked

[R1Tom]

Could use of snow mode in perfectly dry and high traction condition be the cause? hmm

Since snow mode is nothing more than a calibration of various things and nothing different mechanically, I would say only if they have an issue in the programming. But not mechanically. Wouldn't make sense.

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[godfodder0901]

Didn't see it on this thread, but swear I've seen posts in the past about not using snow mode with the AT tires. Something about "it puts the vehicle too low and jams on the tires" or something. If this is the case they should have big red warnings about not using that mode. ?

No time to google right now, can anyone verify?

No, the issue is using snow chains with the 20s. Snow mode defaults to Standard height.

 

[Zeusy Zeus]

People tend to be much more vocal when they have a negative experience.

They also tend to discount any positive feedback as fanboy rhetoric which tends to prevent some people from sharing positive experiences.

I purchased a Tesla Model S in 2016, 4 years after they were released. I will say my R1S is ahead of that in fit and finish and it was built in the first year.

I’ve had 2 service visits, 1 was a bad module that had OTAs failing, the second was a slight leak in the right front air suspension that caused the right front to drop about 1/2 inch overnight. Neither of these issues prevented me from driving the vehicle and I had no issues with the delayed service appointments. Maybe because having a Tesla I’m more accustomed to service delays especially for issues that do not impact driving the vehicle.

Keep in mind the JD Powers award would never been given if the overall reality is what you are hearing on the forums.

I currently have 8500 miles on the R1S and zero regrets with my purchase.

Very good points, I appreciate the response and sharing your experience. I know I’ve read a lot from positive owners on here it just makes me a little uneasy when I read these types of issues especially living in Miami where there’s one small service center. Looking forward to taking delivery soon… they said June-July and I haven’t heard anything so who knows ??‍

 

[strykerwsu]

These cars seem to have a ton of issues. Anyone with another EV maker like Tesla have similar issues with those models? All I see are issues on this forum and I’m getting my R1S soon doesn’t really give me that warm and fuzzy ya know?

7 months in, no issues and is amazing.

 

[Rivianut]

Very good points, I appreciate the response and sharing your experience. I know I’ve read a lot from positive owners on here it just makes me a little uneasy when I read these types of issues especially living in Miami where there’s one small service center. Looking forward to taking delivery soon… they said June-July and I haven’t heard anything so who knows ??‍

You are in luck! The Miami SC is incredibly good. I have an R1T with 21,000 miles and an R1S with 2500 miles. Dylan and his team at Miami are very communicative and have been spot on when repairing my trucks.

 

[Donald Stanfield]

Well, let's see, a new EV truck goes dead in the middle of the street, can't even put it in neutral. That's a pretty negative experience IMO....but others think it's he's just being too vocal?? Lol! It's not he got a flat or the seat doesn't recline. I'd be pretty upset... New and expensive vehicle, barely any miles on it and it's already bricking... Makes you wonder what the next few thousand miles will look like and then some.

I think you need to take a few lessons on reading comprehension because no one here told him he was being too vocal. No one told him not to be upset either. What was said, as you clearly missed it, is that forums like these are going to concentrate negative stories and downplay positive ones. Someone who gets their truck and absolutely loves it isn't super motivated to come online and post about it. Someone who is having a problem with a brand new truck is motivated to either get help online or to vent about it.

Then there are people like you who just hang around here to spread negativity. Every single post of yours is taking a dump on Rivian and it makes me wonder why you're even here. If you're not dogging the stock price it's implying that all Rivians are bad. Don't you have other things to do? Maybe your time would be better spent on a Tahoe forum talking about how great that thing is. Probably not because I can't think of anything positive to say about a Tahoe.

 

[Trandall]

Very good points, I appreciate the response and sharing your experience. I know I’ve read a lot from positive owners on here it just makes me a little uneasy when I read these types of issues especially living in Miami where there’s one small service center. Looking forward to taking delivery soon… they said June-July and I haven’t heard anything so who knows ??‍

Just to further balance the posts with positive vs negative experiences. I've had my R1T for 13 months 30K miles and drive it as intended, no pampering here, and it has performed amazingly. The flaws I could note would be nit pick items and have been improving with OTA updates.
Full disclosure I would consider myself a "fanboy" but only because my Rivian experience has been so overwhelmingly positive.

 

[jimmyb2]

You were literally stuck in the middle of the roadway with no way to get the vehicle off the road?
Wow! That is not acceptable at any level!!

That is so beyond dangerous.. I'd file a complaint with the NHTSA immediately...
https://www.nhtsa.gov/report-a-safety-problem#index

We can not allow manufacturers to produce vehicles that can just suddenly stop dead and lock up in the middle of a roadway with no way to move them. Yes, vehicles die all the time.. but there needs to be a way to simply push a button in an emergency to force it into neutral so it can be rolled out of harm's way. Think of it dying over a RR crossing or in the middle of a long tunnel and locking up!

Relax, how many out of the millions of EVs (Rivian is not the only EV) out there have suffered this problem? How many times have you seen on the news or in the newspaper where an ICE vehicle stalled in the wrong place, and was crushed by a train?

Yes, it was a big problem for the OP, but we all have big problems of one kind or another at some point ... some a lot bigger than this.

 

[usulio]

Relax, how many out of the millions of EVs (Rivian is not the only EV) out there have suffered this problem? How many times have you seen on the news or in the newspaper where an ICE vehicle stalled in the wrong place, and was crushed by a train?

Yes, it was a big problem for the OP, but we all have big problems of one kind or another at some point ... some a lot bigger than this.

I agree that it's rare and that rare problems occur with all kinds of cars. But I still disagree with minimizing the problem here. It's a basic design problem that affects every Rivian. The Park/Neutral shift is dependent on a whole chain of software and hardware. Anything goes wrong, and this design potentially makes a bad situation much worse. It makes you wonder what other safety features are designed the same way.

 

[Ducky]

I have had my share of issues with many cars. Starting out with a '55 Chevy that bricked in the middle of the road; a '69 K5 Blazer that locked up in 4X4 low periodically; a '78 Corvette that was in the shop 24 times in a 2-year lease with issues like a fiberglass body crack that they could only patch and not stop, windshield wipers that only worked when it was not raining and a transmission that blew because of a pin-hole leak in the trans-cooler line; a 2014 Grand Cherokee that bricked twice on the freeway; several Rubicons that had unending issues; and my current Tesla S that seems to have something go wrong every couple of months including the rear drive unit. And the above is only a partial list!!
The point is, cars are electro-mechanical beasts that need maintenance and repair periodically. They take you from 0 to 60 in unbelievable speed. Transport your behind for 10s of thousands of miles by simply moving your right foot up and down. That is sort of a miracle to me. And you know what? Despite all the above issues, I loved everyone of those crappy cars. I can't wait to get my hands on my ordered R1S.

 

[Zeusy Zeus]

Just to further balance the posts with positive vs negative experiences. I've had my R1T for 13 months 30K miles and drive it as intended, no pampering here, and it has performed amazingly. The flaws I could note would be nit pick items and have been improving with OTA updates.
Full disclosure I would consider myself a "fanboy" but only because my Rivian experience has been so overwhelmingly positive.

Good to know thanks! Hopefully I will have a similar experience. ??

 

[Trandall]

Good to know thanks! Hopefully I will have a similar experience. ??

@Zeusy Zeus if you scour the forums and collect a sample size a several hundred (to small to be accurate) and will probably skew more negative than reality... but truth is you will be spending a considerable amount for a vehicle that is somewhat more prone to initial problems than a Toyota Tundra or Sequoia however the up side in capablity, performance and cool factor is huge.

 

[NY_Rob]

Relax, how many out of the millions of EVs (Rivian is not the only EV) out there have suffered this problem? How many times have you seen on the news or in the newspaper where an ICE vehicle stalled in the wrong place, and was crushed by a train?

Yes, it was a big problem for the OP, but we all have big problems of one kind or another at some point ... some a lot bigger than this.

I don't follow Tesla or BMW forums closely (the other two EV's we own), but what's alarming is with only 40K Rivians on the road this has happened before. Breakdowns will happen and there is no way to prevent that... but you have to have a way to keep the occupants safe in any case. The fact that there is no simple way to get the vehicle in to neutral and off the road is the biggest issue, not the fact that the vehicle has/ can break down.

 

[NY_Rob]

I have had my share of issues with many cars. Starting out with a '55 Chevy that bricked in the middle of the road; a '69 K5 Blazer that locked up in 4X4 low periodically; a '78 Corvette that was in the shop 24 times in a 2-year lease with issues like a (snip) transmission that blew because of a pin-hole leak in the trans-cooler line; a 2014 Grand Cherokee that bricked twice on the freeway; several Rubicons that had unending issues; and my current Tesla S that seems to have something go wrong every couple of months including the rear drive unit. And the above is only a partial list!!

And which of those actually stopped dead cold in the middle of the roadway (as in the case of the OP) with the wheels locked or in Park with no way to shift into neutral to push it off the road?
None I'd imagine, and that's the point. No one is expecting something as complicated as a motor vehicle to never break, but you have to make provisions for minimum occupant safety for something as necessary as moving the vehicle off the road. Having a vehicle stop dead cold with all wheels locked up and no way to get it in to neutral is crazy dangerous.

 

[Ducky]

And which of those actually stopped dead cold in the middle of the roadway (as in the case of the OP) with the wheels locked or in Park with no way to shift into neutral to push it off the road?
None I'd imagine, and that's the point. No one is expecting something as complicated as a motor vehicle to never break, but you have to make provisions for minimum occupant safety for something as necessary as moving the vehicle off the road. Having a vehicle stop dead cold with all wheels locked up and no way to get it in to neutral is crazy dangerous.

The Jeep Grand Cherokee stopped dead twice on the freeway in the middle of traffic in park. Yep, no fun at all!

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