ReyvaRivian
Well-Known Member
Thank you, finally had a call with my Guide today as I’d lost access to the 8 steps since last 2 wks. You were right, it seems that the unit likely had QC or parts issue. I didn’t really probe about VIN ending in 10,7xx build date as didn’t sound like Guide had more knowledge over the call but later received below message.Anything in the store is likely to have an "earlier" VIN than current production - some won't, but most probably will.
Vehicles end up in the shop for many reasons - some absolutely will be "returned" vehicles, corrected and brought up to spec, some will just be vehicles where people abandoned them during the 8-step process, or just couldn't acquire financing, there are many reasons.
Given the current production ramp, if a vehicle sits at the factory for 2-3 weeks to deal with closing out the previous order (and giving enough time to be SURE it's abandoned) and then getting it prepped to go on the store it's not crazy to have it already be a few thousand vehicles back - it's not as far back in time as it used to be. Rivian produced almost 14k vehicles in the last qtr - let's round down and make the math easy - let's say it was 12k. 3 months in a qtr, that means 4k vehicles per month, not all of those will be R1S - but a lot will, anywhere from 2-2.5K I would wager given they have said they're weighting production to something like 70/30 R1S:R1T (and the remaining 2k we took off the production numbers could be the EDV so a few hundred of those a month too). So in 3-4 weeks you could have an R1S VIN jump up by 2K. If it was a unit that needed work, service centers (even at the factory) are likely backed up a LOT meaning it might take 6-8 weeks to bring it up to spec - now you're 4-5K "behind" in VIN - but 2 months isn't exactly "old" - it "feels" like "thousands" behind means it's been a LONG time, but we're just not used to the current pace Rivian is churning things out - it's WAY faster than those early R1T deliveries .
Bottom line: An almost 11K VIN (if the newest are around 15K) is maybe like 2 months old or even slightly less. That doesn't inherently mean it was a "reject" - even just a pure failure to purchase likely takes several weeks to deal with the paperwork before it can be re-sold on the store. I wouldn't worry. Regardless of how it comes to you, YOU still get a brand new warranty, and 7 days to return it. It's not like any of that gets "used up" just because someone else sent it back.
Here’s the official response, “Hi! I was able to find out why you are not able to access the digital purchasing process. The VIN has yet to factory gate here at our Normal, IL plant. When you were able to access the digital purchasing process it was in error on our part. The VIN is still associated with your order and when it actually DOES factory gate, you will be re-invited into the digital purchasing process. Hopefully that will happen sometime this week. Your patience is appreciated.”
Not sure why it’d have ended up on R1 shop if not ready yet. I’m keeping open mind as I guess there’ll be more QC done for this unit vs ones coming fresh off of assembly line…since it’s been sitting for a while.
Sponsored
Last edited: