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Overcharging for tire rotation

PBRAZ

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America's / Discount tire doesn't exist on the east Coast. So you have to use a shop that has no training on Rivians...

Anyways, I complained, I will see what they do...they didn't send a work authorization in advance
They do operate some locations on the East Coast (MD, PA, VA) but don't see any in New York. Keep us in the loop.
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Mark_AZR1T

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Not sure why anyone would pay for mobile service to do a tire rotation when America's / Discount Tire will:

- Balance your tires. Mobile service does not, and balancing is a MUST given the rapid and uneven tire wear on these vehicles.

- 9 times out of 10 will do it for free.

FYI unless they are putting the vehicle up on a lift with the pucks, which is not common, most tire shops will floor jack one side at a time allowing for front-to-back rotation only.
^^^ true for this entire post. More and more we're seeing post lifts at Discount Tire. It's one of the main reasons we incorporated our Grippy Rubber Caps for our magnetic jack pucks, to minimize slippage.
 

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edman007

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Get a set of pucks (get the magnetic ones) and train your favorite local tire place. The first time I took my R1S in for a tire rotation they let me into the bay with them to show them how the puck covers and pucks worked. Their only question, for which I was prepared, was how much torque for the lugs. It's why I put together the document above.
Yea, I was trying to see if that's what I really need to do or is the Rivian mobile service enough. I think I'm going to end up buying pucks and training my local tire shop..
 

Gee Bee

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Best balance is called road force
Americas tires

I don’t rotate

I rather buy two tires than four when worn .

I needed tires at 12k on front, I decided on a complete new set of five .

The best part was I used amx points to pay so they were considered free .

Rivian R1T R1S Overcharging for tire rotation 85e8b398-5787-403a-9fc4-435d6ed9e576
 

martymande

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I just had my tires rotated at my local tire shop last week - they charged me $30. I put together this document and gave it to them with the pucks:

1715192930385-z6.png


The document really helped them and I just folded it and put it in with my pucks. As soon as I buy a set of tires from them my rotations will be free. Find someone locally to do it (as long as you have the pucks).
 

martymande

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Why are three tires front to back and one flipped to other side? Shouldn't the all be front to back?
 

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Hawkjody

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Got my tires rotated at America‘s Tire in Clovis CAlifornia - great job - easy in and out with an appointment - they had the pucks and knew just what to do - wasn’t expecting but. THE DID NOT CHARGE ME! . Don’t know if that is a Rivian thing of because our family has bought many tires from them in the past and are customers
 

aznkukuboi

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Got my tires rotated at America‘s Tire in Clovis CAlifornia - great job - easy in and out with an appointment - they had the pucks and knew just what to do - wasn’t expecting but. THE DID NOT CHARGE ME! . Don’t know if that is a Rivian thing of because our family has bought many tires from them in the past and are customers
Tire rotations have always been "free" at America's Tires. It's built in when you purchase or install new tires. There's a line on the receipt about rotations for life of tire in it.
 

cohall

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My SC charged $60 for my rotation, but I don’t think they did any balancing. No ”Courtesy” inspection charge was added. Seemed fair to me.
 

Hawkjody

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Tire rotations have always been "free" at America's Tires. It's built in when you purchase or install new tires. There's a line on the receipt about rotations for life of tire in it.
I know that tired purchaced form America's Tire are rotated for free for the life the tire .. did not expect and happy to have my OEM tired rotated for free as well -

When the time comes to replace them i will be buying from Americas Tires - hopfully it will be a while as i only have 6,000 miles on the OEM Perelli's (20") -- if i had to change today would likey replace with the Nokian nAT's
 

aznkukuboi

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I know that tired purchaced form America's Tire are rotated for free for the life the tire .. did not expect and happy to have my OEM tired rotated for free as well -

When the time comes to replace them i will be buying from Americas Tires - hopfully it will be a while as i only have 6,000 miles on the OEM Perelli's (20") -- if i had to change today would likey replace with the Nokian nAT's
Yea I think it's a service to get you to return. I've always purchased and rotated my tires from them ever since.
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