A2Z Adapter Recall: Typhoon v1 Exchange Program

[SANZC02]

return approved 8 Nov. replacement not shipped out. Wonder if there is an issue or maybe they are just not shipping out in order

DM @A2ZEV with your details, they are pretty responsive and can check your status.

Sponsored

 

[Toadkillerdog]

Thanks

 

[Chrisy]

return approved 8 Nov. replacement not shipped out. Wonder if there is an issue or maybe they are just not shipping out in order

I have also initiated the exchange on Nov 8 and still crickets.

 

[Aardvark]

I received my replacement shipping notice yesterday. Hats off to A2Z for their responsiveness and making this process straightforward.
I haven't received the disposal instructions for the old unit. They may be included with the new adapter. I'm assuming it will involve electronics recycling and not sending it to a landfill.

 

[TollKeeper]

Im in the same boat. Initiated a exchange on 11/14/24, and crickets.

 

[Redline]

Mine arrived today. What a solid adapter and a nice new case as well!

 

[FooF]

Mine arrived today. What a solid adapter and a nice new case as well!

Mine arrived today as well

 

[runwithscissors]

Im in the same boat. Initiated a exchange on 11/14/24, and crickets.

I submitted my return on 11/7 and received approval yesterday "We are happy to inform that your Exchange request has been approved."

Probably will take a bit of time but they should honor it. Sad to see people trying to game their generosity with false claims.

 

[Tango45]

Submitted request per their instructions on Nov 7. Got the replacement yesterday. I'll say, bang on to them for making this level of exchange - no upcharge for a better version of the original product which only presented a possible issue after 10,000 use cycles.

 

[EV4sure]

Submitted my request as soon as I got the email on Nov 7. Replacement just arrived today but no instructions on what to do with the old adapter.

 

[wjhdrew]

Submitted my request as soon as I got the email on Nov 7. Replacement just arrived today but no instructions on what to do with the old adapter.

Should check your email for instructions.

 

[EV4sure]

Should check your email for instructions.

no instructions ever showed up.

 

[dicion001]

Submitted request per their instructions on Nov 7. Got the replacement yesterday. I'll say, bang on to them for making this level of exchange - no upcharge for a better version of the original product which only presented a possible issue after 10,000 use cycles.

It's not just that. It's been mentioned that it's Tesla who objects to the old design being suitable as well. They think it's perfectly safe, but Tesla doesn't.

Basically, if they want to become 'tesla certified' and officially a recommended adapter for Tesla and other OEMs (Ford just bought, and shipped thousands of Lectron brand adapters as 'officially approved), they have to cave to their demands. If they don't, then no other OEM or Vehicle maker will buy them en-masse for their customers like Ford has for lectron.

Tesla is essentially waving millions of dollars of future revenue over their heads saying 'make the changes/swaps or we don't green light you'

I'm willing to bet $5 that their instructions for the old one will just be 'recycle at your nearest capable recycling location' and that's it. Knowing that people will keep them and keep using them.

That way they can tell Tesla 'We gave them all new ones, and told them to dispose of the old ones. If they use them after this, that's on them, not us.' They just want the 'we did what you wanted' checkbox from Tesla.

 

[SwaziCAR]

Item(s) to be exchanged: NACS (Tesla® Supercharger & NACS 3RD PARTY DC CHARGERS) to CCS1 Adapter | 500A | 1000V | DC | 12 Months Warranty - NACS to CCS1 Adapter Only Return Reason: Exchange Program (EP) - We will need a picture of the adapter with a written note stating your order number and date Qty: 1 $197.00

Item(s) to exchange: TYPHOON PRO | NACS DC CHARGERS to CCS1 Adapter | 500A | 1000V | DC | 12 Months Warranty - NACS to CCS1 Adapter Only Qty: 1 CA$260.00

Next Steps: Click Here

https://a2zevshop.com/pages/update-24e093000

 

[Foobar]

It's not just that. It's been mentioned that it's Tesla who objects to the old design being suitable as well. They think it's perfectly safe, but Tesla doesn't.

Basically, if they want to become 'tesla certified' and officially a recommended adapter for Tesla and other OEMs (Ford just bought, and shipped thousands of Lectron brand adapters as 'officially approved), they have to cave to their demands. If they don't, then no other OEM or Vehicle maker will buy them en-masse for their customers like Ford has for lectron.

Tesla is essentially waving millions of dollars of future revenue over their heads saying 'make the changes/swaps or we don't green light you'

I'm willing to bet $5 that their instructions for the old one will just be 'recycle at your nearest capable recycling location' and that's it. Knowing that people will keep them and keep using them.

That way they can tell Tesla 'We gave them all new ones, and told them to dispose of the old ones. If they use them after this, that's on them, not us.' They just want the 'we did what you wanted' checkbox from Tesla.

Tesla doesn’t approve of any third party adapters for use with its superchargers so I don’t think this is what’s happening.

Sponsored