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Comma AI might have been causing issues on OOS truck?

mpshizzle

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I think we have to consider the nature of YouTube here. They need a title that's going to get engagement but also need to be fair to comma. Saying it "appears" to have caused it, to me, is fair, because that's what rivian said. He didn't say it definitely caused it.

And if people watch the vid they'll hear the plan to test.
I do see your point but sadly I feel the reality is that most people on the internet don't dig to any amount. The vast majority of people (as much as they argue the contrary) just read the headline and move on.

Words like "appears" and "allegedly" are far too often used in headlines as scapegoat words. They want a headline that grabs attention "Comma AI Is The Cause Of My Rivian Motor Faults". But in order to scapegoat their way out of the blame game they use filler words like that which TECHNICALLY alter the meaning, although the majority of people on the internet will still take away "Comma AI Is The Cause Of My Rivian Motor Faults".

I certainly wish more people would dig into the content itself to verify (or discredit it) themselves. But the majority just take the surface read headline and move on. But semantics of headlines aside, I just feel bad for comma.ai here. It's a lot of bad PR that's being generated here for an issue that has not yet been fully tested and confirmed
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Hereforthesnacks

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I feel that Kyle's video did comma.ai a huge disservice here. The video title "It Appears Comma AI Is The Cause Of My Rivian Motor Faults" implies a conclusive result that comma is causing problems. However the reality is that it's all just speculation at this point. They don't REALLY know if it's the comma, the wiring harness, or none of the above. They need to do further testing before they can trulyo say "IComma AI Is The Cause Of My Rivian Motor Faults".
Not sure “It Appears….” Is conclusive. That language clearly demonstrates that nothing is concluded.
 

PaythePiper

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a tale as old as time. Start messing with OEM, pay the price
 

mpshizzle

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Not sure “It Appears….” Is conclusive. That language clearly demonstrates that nothing is concluded.
This is true - but from (bad) personal experience I know most people on the internet don't read into things that way. Most people will take away "comma is the problem". I'm sure comma.ai will survive, I just feel bad for all of the negative PR that this inconclusive result is causing
 

LivingInKaos

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Kyle consistently calling it a "brick" is wrong as well - sets the tone that it's a dire issue. A reboot fixes it every time.

- never happens while driving or in subsequent trips. It's always when the vehicle has been sitting long enough for it to go to sleep. It's not consistent, doesn't happen every time. I've had this off and on, it's not really a big deal.

It very well could be because comma is in the system, but for that matter, putting anything in the system could cause it, who knows. They didn't come up with proof that it was the comma nor did they even figure out what's signaling the error. It's typical OEM, we can't see an issue on our end so it has to be the 3rd party device.

There are many people looking at this issue, but the fact that it is so inconsistent, it's hard to nail down. I went for 5 weeks without one until yesterday one popped up as I got in to leave work. It's just not predictable. We've tried to find commonality circumstances between some of us that have been getting it and there really isn't any.
 

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LivingInKaos

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The question here is, who is doing the disservice?

Is it Kyle, because he is calling something that can be remedied with a reboot a "Brick"?

Is it Kyle because he's parroting the SC's determination that it is being caused by the comma, even though they admit they really don't know?

Is it Comma because a device that works in 95% (or more) of the Rivians it is installed in without this error, but still it is present in the other 5%? Let alone works fine in thousands and thousands of other vehicles on the road?

Introduction of the Comma unit possibly could be causing the error, but why only certain vehicles. We've also had someone just yesterday that had the error - but their comma wasn't even plugged in.

There are many eyes working on this, it's just so darn rare and inconsistent, it's hard to nail down.
 

CobraJerky

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I haven’t had a motor fault issue yet. I have 5,000 miles driven now with the comma using OBD power for the device. I also have my comma set to turn off after 15 minutes of inactivity.

Hoping this issue is something that can be worked through based on boot timing of the comma.
 

topracer

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I wonder how he’s powering the comma and if that’s the real issue.
If this is the installation video being referenced, they might not be powering the Comma via the OBD port or a fuse tap. (At 11:30 of the video)

 

strykerwsu

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Am I the only other one besides Kyle that has had such issues? I have the magnet connector so unhook after parking to keep out of sun or move to and from R1T to R1S. Most miles on T. The T one time when into limp mode woildnt go over 20 mph when connecting it after being in drive, maybe that's a no no? Hard reset ran great afterwards.

From then on installed before waking car with brake. Just last week got 2 new warnings and didn't have any regen, the brakes have a tough time with weight with no regen. Put in park and it fixed.

R1S has only 1000 or so miles with it and no issues so far.
 

gerrylum

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Am I the only other one besides Kyle that has had such issues? I have the magnet connector so unhook after parking to keep out of sun or move to and from R1T to R1S. Most miles on T. The T one time when into limp mode woildnt go over 20 mph when connecting it after being in drive, maybe that's a no no? Hard reset ran great afterwards.

From then on installed before waking car with brake. Just last week got 2 new warnings and didn't have any regen, the brakes have a tough time with weight with no regen. Put in park and it fixed.

R1S has only 1000 or so miles with it and no issues so far.
I wouldn't think connecting it while in drive should cause any issues, but I might have to test that. I would have thought it wouldn't be really dissimilar to starting to drive before it's fully booted up, which I do regularly and doesn't cause issues.

I would ask, though, that if you experience any unexpected behavior like the warnings and the no regen, etc, to submit driving feedback with the route and uploaded logs to the #submit-feedback channel on the Comma Discord. We can't fix these problems if no one tells us about them.
 

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DayTripping

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I wouldn't think connecting it while in drive should cause any issues, but I might have to test that. I would have thought it wouldn't be really dissimilar to starting to drive before it's fully booted up, which I do regularly and doesn't cause issues.

I would ask, though, that if you experience any unexpected behavior like the warnings and the no regen, etc, to submit driving feedback with the route and uploaded logs to the #submit-feedback channel on the Comma Discord. We can't fix these problems if no one tells us about them.
If there is a power/signal interruption, such as partially pulling it from my mag mount, but not cleanly or totally, I can induce errors into the truck. It does NOT brick the truck. Kyle is a moron and should change his terminology regarding this.

Usually all I have to do when I have this error is put the truck in park, leave and re-enter, and it is fine. The Comma does have heat issues which can cause Rivian issues. So if you live in Texas or someplace hot, take it down when not in use. Have the AC blowing on the dash when driving. Honestly love my Comma but they did a shitty job with the cooling for a hot climate.

I know the workaround now and how to prevent it.
 

Gurule92

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If there is a power/signal interruption, such as partially pulling it from my mag mount, but not cleanly or totally, I can induce errors into the truck. It does NOT brick the truck. Kyle is a moron and should change his terminology regarding this.

Usually all I have to do when I have this error is put the truck in park, leave and re-enter, and it is fine. The Comma does have heat issues which can cause Rivian issues. So if you live in Texas or someplace hot, take it down when not in use. Have the AC blowing on the dash when driving. Honestly love my Comma but they did a shitty job with the cooling for a hot climate.

I know the workaround now and how to prevent it.
Something I thought about today with my evplay is, my dash cam has a voltage regulator on it to keep the voltage where it likes it. Could evplay and comma 3x both be having voltage spikes or dips on boot from long sleep causing it to act weird? I'm gonna hook my evplay to the same voltage regulator and see if it acts better. Might be worth the experiment on comma
 

Dark-Fx

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I feel that Kyle's video did comma.ai a huge disservice here. The video title "It Appears Comma AI Is The Cause Of My Rivian Motor Faults" implies a conclusive result that comma is causing problems. However the reality is that it's all just speculation at this point. They don't REALLY know if it's the comma, the wiring harness, or none of the above. They need to do further testing before they can trulyo say "IComma AI Is The Cause Of My Rivian Motor Faults".
Well, if the errors stop happening, and the only changes are the comma device being removed, what more do you want? Injecting things into a communications bus always comes with potential issues.
 

Schroederhc

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I would of preferred Kyle getting through is own testing and coming to a conclusion prior to posting his 1/2 guess with his new favorite employee.
 

Gurule92

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I would of preferred Kyle getting through is own testing and coming to a conclusion prior to posting his 1/2 guess with his new favorite employee.
2 videos are better than one in YouTube world though.
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