Steve A.
Well-Known Member
Funny. I was one of the first to take delivery and have had ZERO issues that you describe above. First of all, it only turns on when the truck awakes, which @evsportline has stated over and over in the original thread whenever anyone whines about it; i.e. blame Rivian not the device. Also, @evsportline responses to customer issues speak for itself in the original thread.I purchased it and had to return it for a number of reasons. It's more trouble than it's worth and I'd recommend against it. It randomly turns on when the vehicle is off and there is no fix for this. My vehicle is close enough to my office that it would connect as a bluetooth device and take over phone calls as a speaker even when I wasn't in the vehicle. There is no optical sensor on the device so it does not dim automatically at night. You will constantly need to manually adjust the brightness. It has a scheduled night mode that did not work on my unit. The installation is easy but it rattles. The device is essentially unsupported by EVSportline. They are having a very difficult time with customer service at the moment. It took months and half a dozen emails to get a single response regarding the technical issues I was having. You're better off getting a magsafe phone mount for the dash, connect it to power via the obd port, and using your phone for Waze, etc. For audio, you can pay for two years of Spotify for the cost of the display which will work and sound better.
FWIW, it's probably not a big deal to me since I don't walk around w/ Bluetooth turned on my phone unless I actually am in my R1S or using some other Bluetooth device at home, since it's a security vulnerability, and I always run my vpn client app except when I'm in my R1S since Android Auto won't work w/ a vpn.
The Rivian bracket is simple yet effective; I've never notice any rattle and I always drive in sport mode/lowest ride height/stiffest suspension/max brake regen.
As far as dimming, it's not a feature that I care about. What I do care about is Waze which is ESSENTIAL to anyone who has a significant commute in any major city. AFAIC Rivian navigation is GARBAGE esp. the traffic info and the inaccurate speed limits on state/local roads.
Even if the magsafe mount worked w/ Androd phones, I'd still get this device since 10" and much more visible.
That said, to each their own but as far as this device goes, #ItJustWorks!
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