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Cancelled my R1S Delivery

Night_Ryder

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The FACTS:

August 2023 - Deposit

October 2023 - Confirmed Configuration. $95k MSRP

November 2023 - advised vehicle would deliver mid-November

End of November - Installed 50 AMP JuiceBox in my garage

December 1-7, 2023 - Crickets/No word from Adventure Guide(s)

Mid-December- Vehicle enroute to Las Vegas SC, submitted trade-in (Range Rover Sport Dynamic SC) information (Registration, PayOff, Etc)… supposed to take 24-48 hrs to process.

4 Days later - Crickets, unable to proceed w/ financial process until trade-in confirmed

5 days later - Insurance returned because effective policy date was post-dated (duh). Guide called me, had questions about trade-in. SC contacts me pressuring to schedule delivery, however, advised financial process hasn’t started. Delivery set for following Monday (in 2 business days).

6 days later - Financials submitted, trade-in accounted -$14K. Rivian offered 8.09% APR. My credit union was slow to respond.

That same week, work life hectic, had to deal with multiple horrific events (I’m a First Responder). I emailed Rivian, advised I don’t have the time or capacity to jump through all those hoops in two days.

Ended up letting go of the R1S and took home a beautiful 2024 Q8 e-Tron in just a matter of hours. Audi took good care of me, gave me $12.5k incentive, almost 0% APR on a lease. Not my first choice, I’m deeply disappointed and still want the R1S. But I refuse to pay that much nor get strung along. Rivian needs to start leasing. I see my local SC is now overstocked with R1T’s and R1S’s.

We’ll see how the climate looks in 3 years from now.
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COdogman

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Rivdog

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Hope you decide to get an R1 someday! The Audi is nice, but the residual value drops off a cliff after a couple of years. 2021s are available for about half of MSRP right now.
 

Dark-Fx

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Your valuable contributions will be missed
 

NineElectrics

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I found the e-tron to be pokey and not satisfying to own. Perhaps they've improved it recently. I agree that Rivian could benefit from a true dealership experience.
 

kyunam

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Thank you for your 'First Responder' service. I hope your experience goes well if you purchase Rivian in the future.
 

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ndmiller

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I grabbed an R1T of the shop in October and went through all the hoops multiple times so completely understand. I was inches away from walking away on the 5th time submitting insurance through USAA. Rivian finally agreed the insurance card and email it came on was fine the 5th time I did it together in the same upload (separate files were not ok for some reason).

Funny thing was once that stupidity was over, delivery and service to take care of some delivery issues was almost comically easy.

Love the vehicle but the 5-6 weeks of back and forth on paperwork almost daily gets no recommendation from me.
 
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Night_Ryder

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Valid concerns about delivery smoothness. But comparing financing vs. lease payments doesn't make a whole lot of sense (what is a 0% APR lease?). Q8s look nice, see you in a few years.
Agreed 100%
Beyond delivery smoothness, at the end of the day/week it came down to numbers. And 8.09% APR with good credit shows how bad the market is getting.

On the lease/financing with Audi, all I was trying to convey is I got a sensible deal (for my situation). Within the 3 yrs I can do whatever I choose; buyout the lease, lease end buyout, or walk away. Everyone has their own take and I respect that.
 

Supratachophobia

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Um, OK. Bye.
Hey now, he's sharing legitimate concerns and comparisons with the delivery process. I know it's easy to just tell people it will all work out. But Rivian needs to give people accurate, timely info, and maybe even hold my hand if I'm dropping close to six digits. You know why? Because it's practice for when the 2nd tier EV buyers come to purchase. The early adopters don't mind the fly by the seat of your pants chaos that can be the Rivian purchase process.
 

R.I.P.

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Some rude responses here from the "my Rivian is my whole identity" crowd, but congrats for sticking with an EV.

And thank you for your service.
?
 
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Night_Ryder

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Wow. Some of us here have been waiting for years for the R1S and this guy waits a few months and complains. Talk about not seeing the forest from the trees.
Hi Doc,
Probably a self diagnosis of dyslexia for you? Yet even basic reading comprehension isn’t that tough. Not one complaint in what I stated, just a simple timeline. Seemed to have missed that. It’s the easiest way to present a series of facts and share information. It gives future R1S buyers an idea where the climate stands right now.
Also, a forest is an area of land dominated by trees. Ironically, that forest contains a ton of R1’s on the SC floor waiting to be purchased. No wait anymore. Good luck understanding this.
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